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Hotel Reception Front Desk Jobs in Silver Spring, MD

Motel 6

Hotel Front Desk

Catonsville, MD · On-site

$13.50 - $17/hr

... Front Desk in accordance with hotel standards; maintain a friendly and warm demeanor at all times. • Handle requests for information mail and messages in an efficient and courteous manner. • ...

Studio 6 Suites

Hotel Front Desk

Catonsville, MD · On-site

$15 - $15.25/hr

... Front Desk in accordance with hotel standards; maintain a friendly and warm demeanor at all times. • Handle requests for information mail and messages in an efficient and courteous manner. • ...

Studio 6 Suites

Hotel Front Desk

Catonsville, MD

$15 - $15.25/hr

Greet and welcome all guests approaching the Front Desk in accordance with hotel standards; maintain a friendly and warm demeanor at all times. * Handle requests for information mail and messages in ...

Studio 6 Suites

Hotel Front Desk

Catonsville, MD

$15 - $15.25/hr

Greet and welcome all guests approaching the Front Desk in accordance with hotel standards; maintain a friendly and warm demeanor at all times. Handle requests for information mail and messages in an ...

Bragg Hospitality

Hotel - Front Desk Agent

Alexandria, VA · On-site

$16 - $17.50/hr

About the Job We're looking for a friendly, reliable Front Desk Agent to be the face of our hotel. You'll welcome guests, run the front desk, help drive sales, and keep the property running smoothly.

Bragg Hospitality

Hotel Front Desk Agent

Alexandria, VA · On-site

$15.25 - $19.25/hr

About the Job We're looking for a friendly, reliable Front Desk Agent to be the face of our hotel. You'll welcome guests, run the front desk, help drive sales, and keep the property running smoothly.

RRI West Management LLC

Hotel Front Desk

Linthicum Heights, MD · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hotel front desk experience preferred. * Strong communication and teamwork skills * Reliable and detailed- oriented WHO IS OUR IDEAL CANDIDATE? * Someone to help our guests! Show off your city and be ...

Hotel Spero

FRONT DESK AGENT

Washington, DC · On-site

$23.91/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Desk Agent Wanted Phoenix Park Hotel | Washington, DC Starting Pay: $23.91/hour Benefits Start the 1st of the Month After 30 Days! Why Join Us? Medical, Dental & Vision Insurance Paid Time Off ...

Phoenix Park Hotel

Front Desk Agent

Washington, DC · On-site

$23.91/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

FRONT DESK AGENT WANTED Phoenix Park Hotel | Washington, DC Starting Pay: $23.91/hour Benefits Start the 1st of the Month After 30 Days! Why Join Us? Medical, Dental & Vision Insurance Paid Time Off ...

Sonesta International Hotels

Front Desk Manager

Washington, DC

$19.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and ... Summary The Front Desk Manager is responsible for consistently delivering results that contribute ...

Quest Dental

Front Desk

Baltimore, MD · On-site

$25 - $27/hr

Preferences 3+ years of front desk or reception experience (dental experience preferred). Proficiency in managing schedules, handling insurance verifications, and processing payments. Excellent ...

Sonesta International Hotels

Front Desk Manager

Washington, DC · On-site

$19.25 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and ... Summary The Front Desk Manager is responsible for consistently delivering results that contribute ...

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All JobsHotel Reception Front Desk JobsHotel Reception Front Desk Jobs in Silver Spring, MD

Hotel Reception Front Desk information

See Silver Spring, MD salary details

$10

$17

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How much do hotel reception front desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for hotel reception front desk in Silver Spring, MD is $17.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.13 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

What does a hotel reception front desk do at a hotel?

A hotel reception front desk employee is responsible for greeting guests, checking them in and out, managing reservations, and providing information about hotel services and local attractions. They handle phone calls, process payments, and address guest inquiries to ensure a smooth stay. Strong communication skills and familiarity with booking software are essential for this role.

How to become a hotel reception front desk?

To become a hotel reception front desk staff, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or retail can be helpful, and familiarity with hotel management software is often preferred. Some positions may require on-the-job training or certifications in hospitality or customer service.

What are the key skills and qualifications needed to thrive as a hotel reception front desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.

What are popular job titles related to Hotel Reception Front Desk jobs in Silver Spring, MD?

For Hotel Reception Front Desk jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Hotel Reception Front Desk jobs in Silver Spring, MD look for?

The top searched job categories for Hotel Reception Front Desk jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Hotel Reception Front Desk jobs?

Cities near Silver Spring, MD with the most Hotel Reception Front Desk job openings:

Hotel Reception Front Desk jobs near you

Hotel Front Desk Agent

Renaissance Baltimore Harborplace Hotel

Baltimore, MD • On-site

$17.24 - $19.16/hr

Other

Posted 14 days ago

Job description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers • Handle customer complaints as necessary • Communicate with housekeeping to make sure guest rooms are ready Qualifications: • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills • Exhibits working knowledge of Microsoft Office and reservation management systems • Has experience answering telephone calls and troubleshooting stressful situations • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred • High school diploma, GED, or equivalent Compensation: $17.24 - $19.16 hourly

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