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Hotel Reception Front Desk Jobs in Boca Raton, FL

Dolce by Wyndham

Hotel Front Desk Receptionist

Hollywood, FL · On-site

$13.75 - $17.50/hr

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute ...

Staybridge Suites Ft. Lauderdale Airport-West

Be Seen First

Hotel Front Desk Agent 3P-11P

Fort Lauderdale, FL · On-site

$16.50 - $17/hr

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering ...

Staybridge Suites Ft. Lauderdale Airport-West

Be Seen First

Hotel Front Desk Agent 3P-11P

Fort Lauderdale, FL · On-site

$16.50 - $17/hr

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering ...

Brazilian Court Hotel

Front Desk Agent

Palm Beach, FL · On-site

$20/hr

Understands the importance of providing all guests with hotel service standards. Physical ... Completes daily duties and checklist to ensure the front desk operates smoothly. * Assists guests ...

Hotel Spero

FRONT DESK AGENT

Fort Lauderdale, FL · On-site

$13.50 - $17.25/hr

Front Desk Agent Do you love interacting with people? Are you a social person? If so, the Courtyard ... Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b ...

Dolce by Wyndham

Hotel Front Desk Receptionist

Hollywood, FL · On-site

$13.75 - $17.75/hr

Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information ...

CoralTree Hospitality

Front Desk Agent

Fort Lauderdale, FL · On-site

$13.50 - $17.25/hr

Provide guests with comprehensive knowledge of the hotel's amenities, services, and relevant local ... Maintain and update the reception handover log and ensure all guest feedback is communicated to the ...

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Hotel Reception Front Desk information

See Boca Raton, FL salary details

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$15

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How much do hotel reception front desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for hotel reception front desk in Boca Raton, FL is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.55 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

What does a hotel reception front desk do at a hotel?

A hotel reception front desk employee is responsible for greeting guests, checking them in and out, managing reservations, and providing information about hotel services and local attractions. They handle phone calls, process payments, and address guest inquiries to ensure a smooth stay. Strong communication skills and familiarity with booking software are essential for this role.

How to become a hotel reception front desk?

To become a hotel reception front desk staff, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or retail can be helpful, and familiarity with hotel management software is often preferred. Some positions may require on-the-job training or certifications in hospitality or customer service.

What are the key skills and qualifications needed to thrive as a hotel reception front desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.
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What job categories do people searching Hotel Reception Front Desk jobs in Boca Raton, FL look for? The top searched job categories for Hotel Reception Front Desk jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Hotel Reception Front Desk jobs? Cities near Boca Raton, FL with the most Hotel Reception Front Desk job openings:
Hotel Reception Front Desk jobs near you
Infographic showing various Hotel Reception Front Desk job openings in Boca Raton, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,992 per year, or $15.9 per hour.

Front Desk Receptionist

Hand & Stone Massage and Facial Spa

Sunrise, FL • On-site

$15 - $16/hr

Other

This job post has expired today. Applications are no longer accepted.

Hand & Stone rating

5.5

Company rating: 5.5 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

800th of 887 rated healthcare providers

Job description

Responsible Recruiter

Benefits:

  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Wellness resources
  • Bonus based on performance
  • Flexible schedule
Front Desk Receptionist

Hand & Stone Massage and Facial Spa is hiring for Weston/Davie and Sunrise-Sawgrass locations. This is a sales-focused front desk role, not a receptionist-only position. You will help create a great guest experience, schedule appointments, sell memberships, and help keep the spa fully booked. Candidates may be considered for either location based on proximity, availability, and business needs.

Compensation and Benefits:

  • $15–$16 per hour base pay
  • $30 commission for every membership sold
  • Monthly performance bonuses
  • Team contests and incentives
  • Complimentary massage or facial each month
  • Employee discounts on spa services and retail products
  • Paid training and ongoing coaching
  • Growth opportunities into leadership and management roles
  • Professional and supportive team environment

What You'll Do:

  • Welcome guests and provide friendly, professional customer service
  • Answer phones and schedule massage and facial appointments
  • Check guests in and out accurately
  • Explain membership benefits and confidently ask for the sale
  • Sell spa memberships and meet individual sales goals
  • Recommend services, enhancements, and retail products
  • Call and text guests to book appointments
  • Confirm appointments and quickly fill cancellations
  • Encourage guests to prebook their next visit
  • Follow up with prospective members and past guests
  • Maintain a clean, organized, and welcoming front desk
  • Support massage therapists and estheticians during busy shifts

What Success Looks Like:

  • Meeting membership sales and conversion goals
  • Booking appointments and helping keep the schedule full
  • Encouraging prebooking, upgrades, and retail sales
  • Providing an excellent guest experience
  • Maintaining reliable attendance and punctuality
  • Working well with the front desk and service provider teams

Schedule Requirements:

  • Evenings
  • Weekends
  • Some holidays as needed

Qualifications:

  • Customer service, front desk, reception, retail, hospitality, or sales experience preferred
  • Comfortable recommending services and asking for the sale
  • Friendly, confident, and professional communication skills
  • Ability to work in a fast-paced, goal-driven environment
  • Comfortable using computers, appointment software, and point-of-sale systems
  • Reliable, punctual, and able to work assigned shifts
  • Spa, fitness, hotel, medical office, retail, or wellness experience is a plus
  • Bilingual English/Spanish is a plus

Growth Opportunities:

  • Lead Spa Associate
  • Assistant Spa Manager
  • Spa Manager

Join a growing, multi-location Hand & Stone team where strong performance is recognized and rewarded.

What Hand & Stone employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hand & Stone logo

About Hand & Stone

Sourced by ZipRecruiter

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 350 locations and counting, the Hand & Stone brand is a leader in the membership-based spa service industry.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Trevose, PA, US

Year founded

2004

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