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Hotel Quality Assurance Jobs (NOW HIRING)

voagny

Quality Assurance Coordinator

Manhattan, NY

Paul Hotel Family Shelter is an emergency family shelter located in Manhattan for families ... Quality Assurance Coordinator Principal Responsibilities: * Assisting the Program Director in daily ...

voagny

Quality Assurance Coordinator

Manhattan, NY

Paul Hotel Family Shelter is an emergency family shelter located in Manhattan for families ... Quality Assurance Coordinator Principal Responsibilities: * Assisting the Program Director in daily ...

MIDWEST FOODS MCC

Kenosha QA

Kenosha, WI · On-site

$21/hr

Whether it's pre-cut wholesale, retail, schools, hospitals, restaurants, or hotels, Edible Cuts ... Edible Cuts is expanding and we are currently hiring for QA Techs. Responsibilities: * Work ...

Midwest Foods

Kenosha QA

Kenosha, WI

$21/hr

Whether it's pre-cut wholesale, retail, schools, hospitals, restaurants, or hotels, Edible Cuts ... Edible Cuts is expanding and we are currently hiring for QA Techs. Responsibilities: * Work ...

The Burks Companies

TAHOE_ QA Inspector

Stateline, NV

$18/hr

This Guest Room Housekeeping Quality Assurance Inspector position will place you in a brand new, fully renovated luxury hotel/casino with a fantastic team. This position's starting pay is $18.00/hour ...

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Hotel Quality Assurance information

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How much do hotel quality assurance jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for hotel quality assurance in the United States is $31.24, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $36.54 per hour, depending on experience, location, and employer.

How does a hotel quality assurance professional typically interact with other hotel departments to ensure standards are met?

Hotel Quality Assurance professionals work closely with various departments such as housekeeping, front desk, maintenance, and food & beverage to monitor and uphold service standards. They regularly conduct audits, provide feedback, and facilitate training sessions to address any gaps in quality. Collaboration is key, as QA professionals often participate in cross-departmental meetings and build relationships with team leaders to drive continuous improvement. Effective communication and a proactive approach help ensure that the hotel consistently meets guest expectations and brand requirements.

What is the difference between Hotel Quality Assurance vs Hotel Inspector?

AspectHotel Quality AssuranceHotel Inspector
Primary FocusDeveloping, implementing, and monitoring quality standards across hotel operationsInspecting and evaluating specific hotel properties for compliance with standards
Work EnvironmentCorporate offices, training centers, and multiple hotel locationsIndividual hotel sites during inspections
CertificationsQuality management certifications (e.g., ISO, HACCP), hospitality trainingHospitality or hotel management experience, inspection certifications

Hotel Quality Assurance professionals focus on creating and maintaining quality standards across multiple properties, while Hotel Inspectors evaluate individual hotels for compliance. Both roles require hospitality knowledge, but QA roles are more strategic and process-oriented, whereas Inspectors are more hands-on and evaluation-based.

What are the key skills and qualifications needed to thrive as a hotel quality assurance professional, and why are they important?

To thrive as a Hotel Quality Assurance professional, you need a strong understanding of hospitality standards, attention to detail, and experience in hotel operations, often supported by a degree in hospitality management or related field. Familiarity with quality management systems (QMS), auditing software, and compliance checklists is typically required. Exceptional communication, analytical thinking, and problem-solving skills help individuals excel in identifying and addressing service gaps. These competencies are critical to ensure consistent guest satisfaction, maintain brand reputation, and drive continuous improvement in hotel services.

What is hotel quality assurance?

Hotel quality assurance is the process of evaluating and maintaining the standards of service, cleanliness, safety, and amenities in a hotel. Quality assurance professionals conduct regular inspections and audits to ensure that all aspects of the guest experience meet or exceed brand and regulatory expectations. They also provide feedback and recommendations for improvement, helping hotels deliver consistent, high-quality service to guests. This role is essential for maintaining a hotel's reputation and achieving customer satisfaction.

What are hotel quality assurance jobs?

Hotel quality assurance (QA) jobs involve all aspects of overseeing hotel accommodations, from ensuring proper maintenance to maintaining the rooms and facilities to the management of personnel. They include positions like housekeeping staff, concierges, food service workers, and check-in clerks. Your duties in any of these positions center on making sure that guests have a pleasant stay, whether it is at a resort or a small hotel. Most focus on one part of QA. Some are less customer-facing and concentrate on the financial aspects of running the business, such as buying furniture for the rooms and grounds or overseeing food and beverages.

More about Hotel Quality Assurance jobs
What cities are hiring for Hotel Quality Assurance jobs? Cities with the most Hotel Quality Assurance job openings:
What are the most commonly searched types of Hotel Quality Assurance jobs? The most popular types of Hotel Quality Assurance jobs are:
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Hotel Quality Assurance jobs near you
Infographic showing various Hotel Quality Assurance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,986 per year, or $31.2 per hour.

Experienced Quality Assurance Inspector/ QA Inspector/Inspector/Hotel Experience

The Burks Companies

South Lake Tahoe, CA • On-site

$18.50 - $19/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 6 days ago

Job description

Housekeeping Quality Assurance Inspector (Guest Room Inspections)Starts at $18.00/hrThe Burks Companies, Inc. (TBC) is looking to hire full time Housekeeping Quality Assurance Inspectors. Are you an energetic, get-it-done person who is looking for full-time work? Do you want to work with a team that treats each other with dignity & respect and coaches each other? Do you want to work at a place where you have the tools supplies and chemicals that you need to do your job? This Guest Room Housekeeping Quality Assurance Inspector position will place you in a brand new, fully renovated luxury hotel/casino with a fantastic team. This position's starting pay is $18.00/hour, depending on experience. TBC offers a very comprehensive housekeeping training program. We also offer medical, dental, vision, life insurance, direct deposit as well as holiday and vacation pay. Our team is a very diverse group of employees and we have a strong track record of promoting from within! If this sounds like the right opportunity for you, apply today!SCHEDULE AVAILABLE:1st Shift2nd ShiftABOUT THE BURKS COMPANIES, INC. (TBC)After more than 30 years in business, TBC has firmly established itself as a leading integrated facilities management (IFM) company. We are a leader in providing support services to the absolute best clients in the commercial, life sciences & hospitality industry, and other prominent industries which offers you an opportunity to work in the best environments.Our clients reside in very high-profile facilities, which rely on making the best first impression to their guests and visitors, requiring the highest standards of cleanliness and appearance. We achieve these standards for our clients by retaining an awesome team. That's why we offer you competitive wages, a comprehensive benefits program, a positive, respectful work environment and culture, opportunities for growth, and more!A DAY IN THE LIFE OF A GUEST ROOM QUALITY CONTROL INSPECTORAs a Guest Room Quality Control Inspector you are a critical member of our team - you will be charged with inspecting the "quality of clean" that our housekeeping attendants have achieved after they have completed the cleaning of guest rooms. The delivery of CONSISTENT QUALITY is a key component in the delivery of positive experiences to our clients' guests. As such, when you arrive for your shift, you are energized and ready to get to work. Your role is to carefully inspect every detail, edge and corner, high and low of the guest rooms and other guest-experience areas such as the guest corridors, guest elevators, and fitness center. You will evaluate and rate the cleaning performance after areas have been cleaned and report results immediately to the Hotel Housekeeping Supervisor assigned to the area so they can have any deficiency immediately addressed. Responsible for reporting room discrepancies related to maintenance problems to the supervisor.QUALIFICATIONS FOR A HOUSEKEEPING QUALITY CONTROL INSPECTOR21 years old or olderKnowledge of computers.Possess a good command of the English language (Bi-lingual is a plus) and ability to clearly and pleasantly communicate with guests and fellow team members.Thorough knowledge of hotel services.Must have professional image and personality exuding confidence and team building skills.Ability to focus attention to details and be able to organize, prioritize and follow up.Ability to maintain confidentiality and security of all guests and general hotel information.Ability to work flexible hours, including weekends and evenings if necessary.Work experience as a Housekeeping Supervisor and/or QA Inspector or similar role is a positive.Hands-on experience with cleaning and maintenance tasks for large organizationsExcellent organizational and communication management skillsStamina to handle the physical demands of the jobPrevious commercial cleaning or hospitality experience would be a plus! Are you fast, efficient, self-motivated, and eager to do a good job? Do you have a ultra-keen eye for detail! Do you have a positive, can-do attitude? Are you the kind of person who prefers to be on your feet moving around? Are you honest and respectful of people's privacy and property? If so, then you might just be perfect for this Housekeeping Quality Control Inspector position!Job Duties:Customer Service: Responds promptly to customer needs, requests for service and assistance. Respond to special requests from guests.Team Work: Treats people with respect. Keeps commitments. Upholds organizational values. Assists with preventative cleaning programs as assigned.Quality: Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Maintains cleanliness of storage room and stock carts.Quantity: Meets productivity standards and completes work within a timely manner. Completes rooms within approved budget and time.Safety and Security: Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly. Responsible for any assigned keys and for following key control policies.Dependability: Is consistently at work and on time. Arrives at scheduled meetings and appointments on time. Is able to meet the demands of the industry with regard to working holidays and weekends.Initiative: Volunteers readily. Asks for and offers help when needed. Check with supervisor upon completion of room assignments before leaving for the day.Compliance: Report all lost and found articles and maintenance issues to supervisor. Reports all "Do not Disturbs" and "Refuse Services" to supervisor.Education & Experience:High School diploma or equivalent is preferred. Six months previous housekeeping experience is a plus READY TO JOIN OUR AWESOME COMMERCIAL CLEANING TEAM?We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Porter position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!THIS COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER
Job Posted by ApplicantPro