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Remote Hotel Quality Assurance Jobs (NOW HIRING)

Sedgwick

Remote Hotel Coordinator

$17/hr

... Remote Hotel Coordinator SCHEDULE: Monday, Tuesday, Friday, Saturday 12pm-10pm EST, Off Wednesday ... Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing Bachelor ...

Sedgwick

Remote Hotel Coordinator

Los Angeles, CA · Remote

$17/hr

... Remote Hotel Coordinator SCHEDULE: Monday, Tuesday, Friday, Saturday 12pm-10pm EST, Off Wednesday ... Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing Bachelor ...

Lorven Technologies

QA

Remote need to work in EST Contract: 6+ Months Skill Set for (QA) * Qmetry (nice to have). * Postman * SQL * Azure (Familiarity only doesn't need to be expert) * At least 3 years of functional ...

BerryDunn

Quality Assurance Coordinator

Waltham, MA · Remote

$68K - $72K/yr

This is a remote position with occasional travel to the Portland, ME office for events and on-site ... Reserving conference rooms and hotel accommodations * Setting up Teams/Zoom meetings and preparing ...

BerryDunn

Quality Assurance Coordinator

Portland, ME · Remote

$68K - $72K/yr

This is a remote position with occasional travel to the Portland, ME office for events and on-site ... Reserving conference rooms and hotel accommodations * Setting up Teams/Zoom meetings and preparing ...

BerryDunn

Quality Assurance Coordinator

Bangor, ME · Remote

$68K - $72K/yr

This is a remote position with occasional travel to the Portland, ME office for events and on-site ... Reserving conference rooms and hotel accommodations * Setting up Teams/Zoom meetings and preparing ...

BerryDunn

Quality Assurance Coordinator

Manchester, NH · Remote

$68K - $72K/yr

This is a remote position with occasional travel to the Portland, ME office for events and on-site ... Reserving conference rooms and hotel accommodations * Setting up Teams/Zoom meetings and preparing ...

Mitsui Chemical America

QA Manager

New York, NY · Remote

$88K - $130K/yr

Location: Remote, US Department: QA/RC - Corporate Planning Division Reports To: QA/RC Director Are you ready to elevate product quality and reliability? We are seeking an experienced ...

Harris

$19/hr

This remote role welcomes candidates anywhere in the US. Wage: $18-$19/hr AI & Innovation Mindset ... Performs QA reviews of Patient Identity Expert work, providing feedback/suggestions for performance ...

Harris

$19/hr

This remote role welcomes candidates anywhere in the US. Wage: $18-$19/hr AI & Innovation Mindset ... Performs QA reviews of Patient Identity Expert work, providing feedback/suggestions for performance ...

RELQ Technologies

QA Analyst

Boston, MA · On-site +1

Remote Role Overview The QA Analyst is responsible for ensuring software quality, reliability, and performance. This role involves testing applications, identifying defects, and collaborating closely ...

Harris

$19/hr

This remote role welcomes candidates anywhere in the US. Wage: $18-$19/hr AI & Innovation Mindset ... Performs QA reviews of Patient Identity Expert work, providing feedback/suggestions for performance ...

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Remote Hotel Quality Assurance information

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How much do remote hotel quality assurance jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote hotel quality assurance in the United States is $31.24, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $36.54 per hour, depending on experience, location, and employer.

What is a Remote Hotel Quality Assurance position?

A Remote Hotel Quality Assurance position involves evaluating and monitoring hotel operations, service standards, and guest experiences from a remote location. Professionals in this role use a combination of virtual audits, guest feedback analysis, and digital reporting to ensure hotels meet brand and industry standards. They often collaborate with onsite teams to identify areas for improvement, implement best practices, and maintain consistent quality across multiple properties. This job typically requires strong attention to detail, excellent communication skills, and experience in hospitality management or quality control.

What are the key skills and qualifications needed to thrive as a Remote Hotel Quality Assurance professional, and why are they important?

To excel as a Remote Hotel Quality Assurance professional, you need a solid understanding of hospitality standards, quality control processes, and often a background in hotel management or related fields. Familiarity with property management systems (PMS), quality audit software, and industry certifications such as Certified Hotel Administrator (CHA) are commonly required. Strong attention to detail, effective communication, and problem-solving skills help you assess operations and provide actionable feedback remotely. These skills ensure consistent guest satisfaction, compliance with brand standards, and continuous improvement of hotel services.

What is the difference between Remote Hotel Quality Assurance vs Remote Hotel Front Desk Agent?

AspectRemote Hotel Quality AssuranceRemote Hotel Front Desk Agent
CredentialsExperience in hotel standards, quality control certificationsCustomer service skills, hospitality certifications
Work EnvironmentRemote, focused on quality audits and reportsRemote, handling guest inquiries and reservations
Industry UsageUsed by hotel chains for quality monitoringUsed by hotels for guest interaction and bookings

Remote Hotel Quality Assurance and Remote Hotel Front Desk Agent roles differ mainly in their focus. Quality Assurance involves evaluating hotel standards remotely, while Front Desk Agents handle guest interactions. Both require hospitality knowledge but serve distinct functions within the hotel industry.

How does a Remote Hotel Quality Assurance professional typically collaborate with on-site staff to maintain service standards?

Remote Hotel Quality Assurance professionals regularly coordinate with on-site teams through virtual meetings, digital reporting tools, and scheduled check-ins. They review service protocols, analyze guest feedback, and provide actionable recommendations to address any issues. Building strong communication channels and fostering a collaborative environment are essential, as remote professionals rely on local staff to implement improvements. This teamwork ensures that quality standards are consistently met, even without being physically present at the property.
More about Remote Hotel Quality Assurance jobs
What cities are hiring for Remote Hotel Quality Assurance jobs? Cities with the most Remote Hotel Quality Assurance job openings:
What are the most commonly searched types of Hotel Quality Assurance jobs? The most popular types of Hotel Quality Assurance jobs are:
What states have the most Remote Hotel Quality Assurance jobs? States with the most job openings for Remote Hotel Quality Assurance jobs include:
What job categories do people searching Remote Hotel Quality Assurance jobs look for? The top searched job categories for Remote Hotel Quality Assurance jobs are:
Remote Hotel Quality Assurance jobs near you
Infographic showing various Remote Hotel Quality Assurance job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,986 per year, or $31.2 per hour.
Remote Hotel Coordinator

Remote Hotel Coordinator

Sedgwick

Remote

$17/hr

Part-time

Posted 4 days ago

Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 318 frontline employees who took The Breakroom Quiz

204th of 299 rated insurance

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Remote Hotel Coordinator
SCHEDULE: Monday, Tuesday, Friday, Saturday 12pm-10pm EST, Off Wednesday, Thursday, Sunday
PRIMARY PURPOSE: To deliver seamless hotel accommodations for insured families with compassion, precision, and urgency. Hotel Coordinators act as the frontline connection between families, hotels, and insurance partners ensuring every placement is handled with care, accuracy, and efficiency. This role is vital to providing comfort during a difficult time and maintaining Sedgwick's reputation for excellence.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
  • Serve as the first point of contact for insured families, confirming needs and clearly explaining the hotel and payment process.
  • Search, evaluate, and secure hotels using internal databases, online platforms, and direct negotiations balancing family preferences with carrier guidelines.
  • Facilitate reservations by contacting hotels directly or through booking tools, ensuring rate agreements and required authorizations are received.
  • Communicate confirmations to insured families with professionalism and empathy, including hotel details and check-in instructions.
  • Coordinate check-ins, check-outs, and extensions, verifying paperwork and updating records to reflect accurate statuses.
  • Maintain detailed documentation in internal systems including hotel confirmations, receipts, hotel service agreements, and other relevant documents.
  • Support families through challenges, addressing escalations such as billing concerns, relocations, or sensitive situations with confidence and care.
  • Collaborate across teams by notifying leadership if adjuster approval is needed, managing relocation requests, and assisting with departmental phone coverage.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).

QUALIFICATIONS
Education & Licensing
Bachelor's degree or equivalent from an accredited college or university preferred.
Experience
Two (2) years of experience in customer service, preferably within the travel, hospitality or insurance industries.
Skills & Knowledge
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Excellent and professional phone voice. Strong communication, grammar, and interpersonal skills.
  • Strong data entry skills with high attention to detail.
  • Ability to work independently, show initiative, and perform well under pressure.
  • Strong organizational skills and ability to multitask.
  • Ability to work effectively in a remote team environment.

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $17/hr. Always Accepting Applications.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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