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Hotel Operations Jobs in Georgia (NOW HIRING)

This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards.

General Manager-GA

Macon, GA · On-site

$60K - $70K/yr

Strong background in hotel operations, guest service, and team leadership * Experience managing budgets, labor costs, and revenue performance Responsibilities: * Oversee all aspects of hotel ...

The primary responsibilities of this position are managing daily hotel operations to achieve planned goals for revenue and profit while maintaining high standards for guest satisfaction, employee ...

You will be responsible for day-to-day operations of the hotel, ensuring that guest and associate ... satisfaction is of the utmost importance. * You will be responsible for the overall performance of ...

You will be responsible for day-to-day operations of the hotel, ensuring that guest and associate ... satisfaction is of the utmost importance. * You will be responsible for the overall performance of ...

You will be responsible for day-to-day operations of the hotel, ensuring that guest and associate ... satisfaction is of the utmost importance. * You will be responsible for the overall performance of ...

Operations Support Manager

Atlanta, GA · On-site

$85 - $120/hr

We are seeking a dynamic Operations Support Manager to lead hotel operations with a focus on team development, guest satisfaction, and financial performance. This is a high-impact leadership role ...

Showing results 21-40

Hotel Operations information

See Georgia salary details

$25.3K

$46.5K

$78.5K

How much do hotel operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for hotel operations in Georgia is $46,478.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,600.00 and $53,600.00 per year, depending on experience, location, and employer.

What are hotel operations?

Hotel operations refer to the daily activities and processes involved in managing a hotel to ensure smooth functioning and exceptional guest experiences. This includes front desk services, housekeeping, food and beverage management, maintenance, security, and reservations. Hotel operations staff work together to maintain high standards of service, address guest needs, and maximize occupancy and revenue. Effective hotel operations are essential for guest satisfaction and the overall success of the hotel.

What are the key skills and qualifications needed to thrive in hotel operations, and why are they important?

To thrive in Hotel Operations, you need a strong background in hospitality management, customer service, and organizational skills, usually supported by a degree in hospitality or relevant experience. Familiarity with property management systems (PMS), booking platforms, and knowledge of industry standards or certifications like CHA (Certified Hotel Administrator) are common requirements. Exceptional communication, problem-solving abilities, and leadership are vital soft skills to ensure smooth guest experiences and team coordination. These skills are crucial for maintaining high service standards, operational efficiency, and guest satisfaction in a dynamic hospitality environment.

What are some of the most common challenges faced in hotel operations, and how can new team members effectively address them?

In hotel operations, team members often encounter challenges such as managing guest expectations, handling high occupancy periods, and coordinating between various departments like housekeeping, front desk, and maintenance. Effective communication and adaptability are key to overcoming these challenges. New team members can succeed by proactively seeking feedback, staying organized during busy times, and collaborating closely with colleagues to ensure smooth operations and exceptional guest experiences.

What is the difference between Hotel Operations vs Front Desk Agent?

AspectHotel OperationsFront Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, including management, guest services, and coordination of departmentsHandles guest check-ins/outs, reservations, and customer service at the front desk
Required CredentialsHospitality management experience, possibly a degree or certification in hospitality or hotel managementHigh school diploma or equivalent; customer service skills; on-the-job training
Work EnvironmentManagement offices, hotel floors, and departmentsFront desk area, lobby, and guest service zones
Industry UsageManagement level, overseeing hotel operationsOperational staff, front-line customer service

Hotel Operations involves managing the entire hotel, including departments and guest experience, while Front Desk Agents focus specifically on guest check-in, check-out, and customer service at the front desk. Both roles are essential but differ in scope and responsibilities.

What are the most commonly searched types of Hotel Operations jobs in Georgia?

The most popular types of Hotel Operations jobs in Georgia are:

What cities in Georgia are hiring for Hotel Operations jobs?

Cities in Georgia with the most Hotel Operations job openings:

Infographic showing various Hotel Operations job openings in Georgia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,478 per year, or $22.3 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as a General Manager!
The General Manager is responsible for managing daily hotel operations in the hotels continuing effort to deliver outstanding guest service and financial profitability; responsible for leading, directing and managing all hotel operations including, but not limited to hotel budgeting, forecasting, strategic planning, leading service initiatives, and leading and managing balanced scorecard performance; oversee service quality, operational efficiency, guest satisfaction, and standard compliance. The General Manager will serve as the primary liaison with hotel owners and corporate entities.

BENEFITS:
  • Competitive Salary!
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
  • 401k with employer MATCH!
  • Paid PTO!
  • Uniforms Provided for most positions!
  • Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:
  • Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments. Ensures all departments are profitable and maintain strong working relationships.
  • Assist in the development and implementation of Sales and Marketing Program and Quarterly Sales Strategy Reports.
  • Actively participates in Sales discussions, meetings, plans and Sales calls. Knows key account executives and business base. Knows monthly production levels for each sales person on the staff
  • Involved in community and/or government affairs.
  • Creates the hotel’s annual budget and monitors the performance of the hotel throughout the year.
  • Manage the hotel through a hands-on approach, motivating employees, ensuring employee development and retention and conducting regular employee meetings.
  • Ensure outstanding guest service and the adherence to all brand standards.
  • Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program.
  • Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
  • Comply with all corporate accounting procedures.
  • Inspects property daily and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction.
  • Conducts daily Huddle to include all employee
  • Holds weekly Leadership meetings with agenda
  • Selects, trains, and directs department managers and supervisors and other Employees as necessary keeping them well versed in all policies and procedures.
  • Monitors performance, develops and guides Employees in career paths
  • Conducts performance appraisal and personal development plans for management staff and takes action for disciplinary measures as needed; responsible for maintaining proper and confidential Human Resources files, i.e., personnel files, medical files, investigative files.
  • Aggressively reduce accidents, and minimize worker's compensation and unemployment claims
  • Remain highly visible and be readily available for guests at all times.
  • Take initiative to offer assistance or answer questions throughout the hotel.
  • Thoroughly understand and implement the Brand service culture.
  • Adheres to action plans and budget concepts (revenues, costs, etc.)
  • Safeguard the realization, tracing and adjustment of deviations
  • Develops actions for improvement and costs savings
  • Coordinate planning of Management team with regard to time-tables, work schedules, recruitment and training of employees
  • Available to work front desk shifts as needed (min 2 days) when running below 30%
  • Involvement and follow up on all guest complaints, incidents and accidents
  • Maintain contacts with public authorities in regards to licensing
  • Attend monthly department employee meetings whenever possible.
  • Perform other duties as required
  • Provides a professional image at all times through appearance and dress
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
  • Must be responsible, reliable, ethical, employee centric, customer centric and radiate a positive and accommodating attitude while interacting with customers and employees.
  • Excellent written and verbal communication and interpersonal skills
  • Well organized and detail-oriented
  • Must be able to identify operational performance, productivity, and efficiency gaps and implement measures to correct.
  • Ability to multi-task
  • Must be able to effectively lead and motivate a team.
  • Proficiency in Microsoft Office applications
  • Previous Sales experience preferred
  • Must have a valid driver’s license and be able to operate a vehicle to meet with clients.
PHYSICAL DEMANDS:
  • While performing the duties of this job, the employee will be required to routinely, stand and walk for long periods of time; may be required to sit for long periods of time; use hands and fingers repetitively; view computer screens for long periods of time; use office equipment, including a telephone; reach with hands and arms; and stoop, kneel or crouch and frequently required to walk, climb stairs, talk and hear.
  • May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
  • Must be capable of effectively using close vision, distance vision, and color vision.
  • Able to operate in mentally and physically stressful situations
QUALIFICATION STANDARDS:
  • Proven experience as Hotel Manager or relevant role with an emphasis on sales
  • Must have 3-5 years’ prior experience as a General Manager.
  • College Education Preferred
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Outstanding leadership skills and a great attention to detail
EEO Employer