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Hotel Operations Manager Jobs in Elgin, IL (NOW HIRING)

Janko Hospitality

Impact Task Force Manager

Rosemont, IL · On-site

$55K - $75K/yr

TASK FORCE MANAGER Reports to: Regional Directors of Operations Department: A&G WHO WE ARE Janko ... Provide hands-on operational leadership for assigned properties, stepping into hotel leadership ...

evolutionpgs

Luxury Hotel Valet Supervisor

Chicago, IL · On-site

$14.50 - $19/hr

Hotel Valet Parking Management and Bell Services is our only niche and provided our undivided ... The Valet (Supervisor) works closely with fellow team members, Operations Manager, and/or Shift ...

Onni Group

Events & Operations Manager

Chicago, IL · On-site

$65K - $80K/yr

The Events & Operations Manager is responsible for managing and executing banquet and event ... Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel ...

Delaware North

Operations Manager, Titletown

Chicago, IL · On-site

$55K - $74K/yr

The Operations Manager will drive operational excellence, support business growth and profitability ... Generous friends-and-family discounts at many of our hotels and resorts What will you do? * Oversee ...

Old National Bank

SOC Manager

Plainfield, IL · On-site

$199K/yr

Responsibilities We are seeking a hands-on Security Operations Center (SOC) Manager to turn our Microsoft Sentinel and Microsoft Defender XDR foundation into a high-performing, intelligence-driven ...

The Ghoman Group

General Manager

Hoffman Estates, IL · On-site

Oversee all hotel operations in accordance with organizational standards and objectives. * Conduct ... Manage hotel profitability while maintaining high guest satisfaction scores. * Monitor daily ...

The Ghoman Group

General Manager

Hoffman Estates, IL · On-site

Oversee all hotel operations in accordance with organizational standards and objectives. * Conduct ... Manage hotel profitability while maintaining high guest satisfaction scores. * Monitor daily ...

The Ghoman Group

General Manager

Hoffman Estates, IL · On-site

Oversee all hotel operations in accordance with organizational standards and objectives. * Conduct ... Manage hotel profitability while maintaining high guest satisfaction scores. * Monitor daily ...

Freehand hotel

F&B Manager

Chicago, IL · On-site

$65 - $70/hr

YesOverviewPlan and manage the Restaurant, Room Service and other food and beverage outlets as ... Knowledge of hotel operations, including marketing plans, security and safety programs, personnel ...

HHM Hospitality

Assistant General Manager

Chicago, IL · On-site

$65 - $90/hr

Assistant General Manager Supervise and manage hotel departments and oversee hotel operations as directed. Your Growth Path General Manager - Area General Manager - Regional Director of Operations ...

New

PetSmart

Retail Operations Manager

Chicago, IL · On-site

$19.87 - $35.77/hr

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Chicago, IL · On-site

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

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Showing results 21-40

All JobsHotel Operations JobsHotel Operations Manager JobsHotel Operations Manager Jobs in Elgin, IL

Hotel Operations Manager information

See Elgin, IL salary details

$29.7K

$54.4K

$91.9K

How much do hotel operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for hotel operations manager in Elgin, IL is $54,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $62,800.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.
More about Hotel Operations Manager jobs

What job categories do people searching Hotel Operations Manager jobs in Elgin, IL look for?

The top searched job categories for Hotel Operations Manager jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Hotel Operations Manager jobs?

Cities near Elgin, IL with the most Hotel Operations Manager job openings:

Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Elgin, IL as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,411 per year, or $26.2 per hour.

Front Desk Manager

Sonesta International Hotels Corporation

Chicago, IL • On-site

$60K - $67K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Key responsibilities

  • Lead day-to-day Front Office operations including Front Desk, Bell Services, Valet Services, guest services, check-in/check-out processes, and lobby experience management.

  • Supervise, train, schedule, coach, and develop Front Desk Agents, Bell/Valet Staff, and possibly Concierge Staff to deliver exceptional hospitality experiences.

  • Monitor guest feedback, online reviews, service recovery situations, and guest concerns to ensure prompt and professional resolution.

Sonesta International Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

25th of 109 rated hotels

Job description

We're People People. Are you?
We're Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be.
But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
What this role is all about
Are you a people person with a passion for hospitality? First impressions matter - and our Front Office team helps set the tone for every guest stay. As the Front Office Manager, you'll lead the daily operations of the front desk while creating seamless, welcoming, and memorable guest experiences from check-in to check-out.
This role is perfect for someone who thrives in a fast-paced hospitality environment and loves balancing guest service, team leadership, and hotel operations. You'll oversee Front Desk operations, support guest satisfaction, lead and develop teams, and help ensure every guest interaction reflects the warmth and energy of Sonesta's People People culture.
If you're service-driven, organized, collaborative, and passionate about hospitality leadership - we'd love to meet you.
What you'll be doing
What you'll be doing
  • Lead day-to-day Front Office operations including Front Desk, Bell Services, Valet Services, guest services, check-in/check-out processes, and lobby experience management.

  • Supervise, train, schedule, coach, and develop Front Desk Agents, Bell/Valet Staff, possibly Concierge Staff and guest service teams to deliver exceptional hospitality experiences.

  • Ensure smooth hotel operations while maintaining high levels of guest satisfaction, service quality, and operational efficiency.

  • Monitor guest feedback, online reviews, service recovery situations, and guest concerns to ensure prompt and professional resolution.

  • Oversee room inventory management, room assignments, reservations coordination, upselling initiatives, and occupancy optimization.

  • Partner closely with Housekeeping, Engineering, Food & Beverage, Revenue Management, and hotel leadership teams to support seamless guest experiences.

  • Support hiring, onboarding, employee engagement, performance management, and ongoing team development initiatives.

  • Monitor departmental productivity, labor management, operational reporting, cash handling, and Front Office financial performance.

  • Ensure compliance with hotel operational standards, safety procedures, brand standards, and guest service expectations.

  • Maintain strong knowledge of PMS systems, reservations systems, hotel procedures, loyalty programs, and hospitality operations.

  • Support VIP arrivals, group business, special requests, and elevated guest experience opportunities.

  • Help create a welcoming, energetic, and guest-focused environment aligned with Sonesta's People People philosophy.

  • Any other duties as assigned

What great looks like
  • Bachelor's degree in Hospitality Management, Business, or related field preferred.

  • 3+ years of Front Office, hotel operations, guest services, or hospitality leadership experience preferred.

  • Previous supervisory or management experience within hotels or hospitality environments preferred.

  • Strong knowledge of Front Desk operations, PMS systems, reservations, room inventory management, and guest service standards.

  • Excellent communication, leadership, conflict resolution, and customer service skills.

  • Ability to multitask and thrive in a fast-paced hospitality environment.

  • Strong organizational, problem-solving, and operational management skills.

  • Experience managing guest recovery situations and creating exceptional guest experiences.

  • A passion for hospitality, leadership, teamwork, guest engagement, and operational excellence.

  • Flexible availability including mornings, evenings, weekends, holidays, and on-call support as needed.

Anticipated Pay Range & Additional Job Information
Pay range is $60,000 - $67,000 and are eligible for a Bonus Plan.
The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long-Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance
Go Beyond @SonestaHotels
WHO WE ARE
We are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.

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