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Hotel Operations Manager Jobs in Kentucky (NOW HIRING)

Marriott

Night Auditor & Hotel Operations

Covington, KY · On-site

$14.50 - $19.50/hr

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and ... It's what inspired us to create the first hotel designed specifically for business travelers, and ...

Marriott

General Manager

Shepherdsville, KY · On-site

$65K - $75K/yr

The Hotel General Manager is responsible for managing the overall operations of the hotel, including guest services, staff management, financial performance, and strategic planning. The role ensures ...

Marriott International

General Manager

Shepherdsville, KY · On-site

$65K - $75K/yr

The Hotel General Manager is responsible for managing the overall operations of the hotel, including guest services, staff management, financial performance, and strategic planning. The role ensures ...

AccorHotel

Event Operations Manager

Louisville, KY · On-site

We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to ... The Event Operations Manager coordinates the overall execution of all scheduled events in the hotel ...

Seva Hospitality

Hotel Front Desk Agent

Florence, KY

$14.25 - $17.75/hr

... to join our hotel operations team in Florence, Kentucky! Full-Time & Part-Time positions are ... Excellent time management skills. * Able to have a flexible time schedule. * Prior experience from ...

Seva Hospitality

Hotel Front Desk Agent

Florence, KY · On-site

$14.25 - $17.75/hr

... to join our hotel operations team in Florence, Kentucky! Full-Time & Part-Time positions are ... Excellent time management skills. * Able to have a flexible time schedule. * Prior experience from ...

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All JobsHotel Operations JobsHotel Operations Manager JobsHotel Operations Manager Jobs in Kentucky

Hotel Operations Manager information

See Kentucky salary details

$26.1K

$47.8K

$80.8K

How much do hotel operations manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for hotel operations manager in Kentucky is $47,807.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $55,200.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are often executive positions such as General Manager of luxury or large-scale hotels, or regional and corporate executives like Vice President of Operations. These roles typically require extensive experience, strong leadership skills, and often advanced certifications or degrees in hospitality management or business. Salaries for these positions can exceed six figures annually depending on the size and location of the property.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What does a hotel operations manager do?

A hotel operations manager oversees daily hotel activities, including front desk operations, housekeeping, maintenance, and guest services. They coordinate staff, ensure quality standards, manage budgets, and implement policies to ensure smooth hotel functioning and guest satisfaction.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What skills do you need to be a hotel operations manager?

A hotel operations manager needs strong leadership, communication, and organizational skills to oversee daily hotel functions. They should have knowledge of hospitality management, customer service, and familiarity with hotel management software. Problem-solving abilities and the capacity to manage staff and budgets are also essential.

How much is the salary of an operations manager?

The salary of a Hotel Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and the size of the hotel. Many managers also receive bonuses and benefits based on performance and hotel profitability.
More about Hotel Operations Manager jobs
What are the most commonly searched types of Hotel Operations jobs in Kentucky? The most popular types of Hotel Operations jobs in Kentucky are:
What are popular job titles related to Hotel Operations Manager jobs in Kentucky? For Hotel Operations Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Hotel Operations Manager jobs in Kentucky look for? The top searched job categories for Hotel Operations Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Hotel Operations Manager jobs? Cities in Kentucky with the most Hotel Operations Manager job openings:
Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Kentucky as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,807 per year, or $23 per hour.
Hyatt Place Louisville East - Operations Manager OEM

Hyatt Place Louisville East - Operations Manager OEM

Aimbridge Hospitality

Louisville, KY • On-site

$49K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Aimbridge Hospitality rating

5.8

Company rating: 5.8 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

65th of 108 rated hotels

Job description

This position will be directed and supervised by a Department Head or General Manager. The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their operational assignments. Other duties may be assigned as required by the business and/or training for career advancement. Ensure guest satisfaction and the efficient operation of the hotel by supervising back of the house operating departments in the absence of the General Manager and/or the Manager on Duty. This individual may assist the General Manager by continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of associates. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. The Operations Manager OEM may function to support a number of areas at the property including: Housekeeping, Engineering/Maintenance, F&B, PBX, Bell staff, Front Office, and Banquets.
QUALIFICATIONS:
  • At least 3 years progressive experience in a Rooms or F&B department Hotel; or a 4-year college degree and at least 1 to 2 years' experience in a Rooms or F&B department at a Hotel; or a 2-year college degree and at least 2 years of experience in a Rooms or F&B department at a Hotel.
  • Previous supervisory experience required.
  • Must be proficient in Windows Operating Systems
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must be able to convey information and ideas clearly.

RESPONSIBILITIES:
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include compliance with Aimbridge Hospitality's dress code and wearing a nametag when working (per brand standards)
  • Comply and ensure adherence to Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid.
  • As applicable to the hotel, ensures the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Engineering and Housekeeping departments. Use competencies from Aimbridge & Brand training materials to develop self in all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel.
  • Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head.
  • As applicable to the hotel, assist the General Manager with the creation of financial reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager.
  • Participate in required M.O.D. coverage as scheduled.
  • Ensure that training in service standards is taking place in each department using the steps to effective training.
  • As needed, assist the General Manager in recruiting, hiring and training for Guest Services based on occupancy
  • Participate in weekly meetings with Front Desk to address oversell settings and react accordingly
  • Assist in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation.
  • Assist the Department Head or General Manager with maintaining compliance with Preventative Maintenance and Deep Cleaning Programs through the daily and/or weekly inspection of rooms with the Housekeeping Manager and Property Engineer.
  • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees.
  • Be familiar with S.O.P.'s in all Operations departments.
  • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
  • Ensure that all employees receive fair and equitable treatment according to Aimbridge Hospitality S.O.P.'s.
  • Complete required corporate training modules, and become certified to train those as required.
  • Generally a promotional opportunity will require relocation to another property.
  • Be in the public areas during peak times, greeting guests and offering assistance as needed.
  • Maintain procedures for handling of the hotel safe specifically with regard to security
  • Attend all scheduled meetings that take place on the property when you are scheduled.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
Welcome to our Hyatt Place Louisville East hotel near Louisville Convention Center. Our prime location is a short drive from all the Louisville area has to offer including Kentucky Exposition Center and Churchill Downs. Our modern and spacious guestrooms feature contemporary décor and deluxe amenities. We have so many great hotel amenities including free Wi-Fi, outdoor pool, fitness center, and on-site dining. Guests can wake up to breakfast served fresh every day. They can start their morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. We offer a caffeine fix in the AM and a cocktail at the bar in the PM.
Application deadline for Colorado positions:

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media

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