Guest Services Agent
Sherbrooke, QC · On-site
At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States ...
Sherbrooke, QC · On-site
At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States ...
Sherbrooke, QC · On-site
At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States ...
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk ...
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk ...
Sherbrooke, QC · On-site
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related ...
Sherbrooke, QC · On-site
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related ...
Compton, QC · On-site
CA$20/hr
We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. Position Overview: We are seeking a dependable and detail-oriented Chip Runner. In this ...
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Compton, QC · On-site
CA$20/hr
We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. Position Overview: We are seeking a dependable and detail-oriented Chip Runner. In this ...
Experience in Hospital/Hotel cleaning * Time management skills * Good communication and customer service skills * Attention to detail * Works well independently and within a team * Available for ...
Experience in Hospital/Hotel cleaning * Time management skills * Good communication and customer service skills * Attention to detail * Works well independently and within a team * Available for ...
Sherbrooke, QC · On-site
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or ...
Sherbrooke, QC · On-site
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or ...
Sherbrooke, QC · On-site
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or ...
Sherbrooke, QC · On-site
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or ...
$12.35 is the 25th percentile. Wages below this are outliers.
$8.22 - $12.92
28% of jobs
The median wage is $17.10 / hr.
$12.92 - $17.61
24% of jobs
$17.61 - $22.31
15% of jobs
$26.09 is the 75th percentile. Wages above this are outliers.
$22.31 - $27
9% of jobs
$27 - $31.70
8% of jobs
$31.70 - $36.40
5% of jobs
$36.40 - $41.09
2% of jobs
$41.09 - $45.79
2% of jobs
$45.79 - $50.49
2% of jobs
$50.49 - $55.18
2% of jobs
$55.18 - $59.88
1% of jobs
$8
$25
$59
| Aspect | Hotel In | Housekeeper |
|---|---|---|
| Primary Role | Oversees hotel operations, manages staff, ensures guest satisfaction | Performs cleaning and maintenance of guest rooms and public areas |
| Required Credentials | Hospitality management experience, possibly a degree | Cleaning certifications or experience preferred |
| Work Environment | Hotel management offices, front desk, staff areas | Guest rooms, housekeeping closets, hotel corridors |
| Industry Usage | Management level, supervisory | Operational, frontline staff |
Hotel In and Housekeeper roles differ mainly in scope. Hotel In involves overseeing hotel operations and staff, while Housekeepers focus on cleaning and maintaining guest rooms. Both are essential in the hospitality industry but serve distinct functions.
Cities near Sherbrooke, QC with the most Hotel In job openings:

6.4
Based on 1,190 frontline employees who took The Breakroom Quiz
55th of 109 rated hotels
POSITION SUMMARY
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Notification to Applicants: Delta Hotels Sherbrooke Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
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Traveler accommodation and hospitality services
10,000+ Employees
Bethesda, MD, US