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Hotel General Manager Jobs in Normal, IL (NOW HIRING)

Why Wendy's As a Restaurant General Manager, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. You will also ensure that the restaurant is ...

Why Wendy's General Managers provide the vision and leadership to all Crew, Shift Supervisors and Restaurant Managers to ensure that each customer's expectations are exceeded every visit and that the ...

Job Summary The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees ...

Job Summary The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees ...

Job Summary The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees ...

Job Summary The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees ...

Job Summary The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees ...

General Manager Location: Bloomington, Illinois | Salary: $60,000 per year | Status: Full-time Qik n' EZ is a locally owned company that values strong leadership, teamwork, and exceptional customer ...

Job Summary The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees ...

Job Summary The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees ...

Job Summary The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees ...

General Manager Brand: Denny's Reports To: District Manager Job Purpose The General Manager is responsible for overseeing all daily operations of the restaurant to ensure efficient, compliant, and ...

General Manager Responsibilities: The position of General Manager is a fast-paced role that manages the daily operations and staff of the restaurant, including the execution of all Company policies ...

The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experience. The GM is ...

The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experience. The GM is ...

The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experience. The GM is ...

The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experience. The GM is ...

General Manager Responsibilities: The position of General Manager is a fast-paced role that manages the daily operations and staff of the restaurant, including the execution of all Company policies ...

General Manager Leadership Opportunity - We are seeking an experienced, motivated, and people focused General Manager who is ready to lead at a high level. Someone who is ready to make an impact, and ...

General Manager Leadership Opportunity - We are seeking an experienced, motivated, and people focused General Manager who is ready to lead at a high level. Someone who is ready to make an impact, and ...

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Hotel General Manager information

See Normal, IL salary details

$39.6K

$85.3K

$162.3K

How much do hotel general manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for hotel general manager in Normal, IL is $85,327.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $96,300.00 per year, depending on experience, location, and employer.

What does a hotel general manager do?

As a hotel general manager, you ensure that the guests in the hotel are safe, comfortable, and satisfied during their stay. Hotel general managers are responsible for the management of the hotel staff, including cleaning personnel, desk agents, security, and food service employees. You will inspect the property and address any specific needs with the department heads, as well as overseeing budgeting, payroll, purchasing, and operations.

Is a hotel general manager a stressful job?

A hotel general manager role is often considered stressful due to the need to oversee daily operations, handle guest complaints, manage staff, and meet financial targets. The position requires strong leadership, problem-solving skills, and the ability to work long or irregular hours, especially during peak seasons or emergencies.

What does a hotel general manager do?

A Hotel General Manager oversees the daily operations of a hotel, ensuring that all departments—from front desk and housekeeping to food services and maintenance—run smoothly. They are responsible for managing staff, maintaining high guest satisfaction, setting budgets, and implementing policies to maximize profitability. Additionally, Hotel General Managers handle guest concerns, ensure compliance with health and safety regulations, and often play a key role in marketing and sales strategies. Their leadership is crucial for the hotel's reputation and financial success.

What are the key skills and qualifications needed to thrive as a hotel general manager, and why are they important?

To thrive as a Hotel General Manager, you need strong leadership, financial management, and hospitality operations expertise, typically supported by a degree in hospitality management or business. Familiarity with property management systems (PMS), revenue management tools, and certifications like CHA (Certified Hotel Administrator) are commonly required. Exceptional interpersonal skills, problem-solving abilities, and effective communication help build strong teams and deliver outstanding guest experiences. These skills are vital for ensuring smooth operations, maximizing profitability, and maintaining high guest satisfaction in a competitive hospitality environment.

What are some common challenges hotel general managers face when leading diverse teams?

Hotel General Managers often oversee teams with staff from varied cultural and professional backgrounds, which can create challenges in communication, conflict resolution, and maintaining consistent service standards. Navigating these differences requires strong interpersonal skills and adaptability, as well as implementing effective training and clear policies. Successful GMs foster an inclusive environment where all team members feel valued and motivated, leading to better guest experiences and smoother operations.

What is the difference between Hotel General Manager vs Hotel Operations Manager?

AspectHotel General ManagerHotel Operations Manager
CredentialsExperience in hotel management, often a degree in hospitality or related fieldExperience in hotel operations, hospitality management, or related certifications
Work EnvironmentOversees entire hotel, including staff, guest services, and financial performanceFocuses on daily operations, staff management, and service quality within specific departments
Employer & Industry UsageCommonly employed in hotels, resorts, and large hospitality establishments

The Hotel General Manager is responsible for the overall success of the hotel, including strategic planning and financial oversight. The Hotel Operations Manager concentrates on managing daily operations and ensuring service standards. While both roles require hospitality experience, the General Manager has broader responsibilities overseeing the entire property.

What job categories do people searching Hotel General Manager jobs in Normal, IL look for? The top searched job categories for Hotel General Manager jobs in Normal, IL are:
What cities near Normal, IL are hiring for Hotel General Manager jobs? Cities near Normal, IL with the most Hotel General Manager job openings:
Infographic showing various Hotel General Manager job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $85,327 per year, or $41 per hour.

General Manager

Wendy's

Bloomington, IL • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 hours ago


Wendy's rating

4.7

Company rating: 4.7 out of 10

Based on 2,337 frontline employees who took The Breakroom Quiz

78th of 106 rated fast food restaurants


Job description

Why Wendy's
As a Restaurant General Manager, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. You will also ensure that the restaurant is in compliance with all local, state and federal regulations.
**Many opportunities for those willing to relocate!
Additional responsibilities for the Restaurant General Manager include:
  • Ensuring customer satisfaction
  • Compiling work schedules
  • Performing P&L analysis
  • Controlling inventory

Come work and thrive in our fast-paced, customer-service driven Wendy's restaurant within a Pilot Flying J Travel Center. We serve our customers 24 hours a day, 365 days a year. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America.
What you can expect
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Parental/Adoption Leave
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

What we expect from you
As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level.
Additional requirements of the Restaurant General Manager include:
  • Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
  • Previous management proficiency in high volume retail with P&L accountability
  • Ability to work a flexible schedule of nights, days, weekends and holidays

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

What Wendy's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Wendy's logo

About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969