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Hotel Front Office Receptionist Jobs in Trenton, NJ

Ensure proper staffing levels of front office associates, including interviewing, hiring ... of the hotel, answering questions, and assisting guests with needs. What we are looking for

Ensure proper staffing levels of front office associates, including interviewing, hiring ... of the hotel, answering questions, and assisting guests with needs. What we are looking for

OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... Keeps Front Office team focused on the critical components of operations to drive guest ...

Work Mode: 5 days in office The Executive Admin/Receptionist is responsible for independently performing day-to-day reception/front office management along with other functions related to the Admin ...

Front Desk

Hamilton Square, NJ

$15 - $19.25/hr

Description We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office ...

New

Front Desk

Lansdale, PA ยท On-site

$14.50 - $18.75/hr

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and ...

Front Desk

Lansdale, PA ยท On-site

$14.50 - $18.75/hr

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and ...

Description We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office ...

Front Desk

Burlington, NJ ยท On-site

$18/hr

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and ...

Front Desk

Burlington, NJ ยท On-site

$18/hr

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and ...

Front Desk

Burlington, NJ ยท On-site

$14.75 - $18.75/hr

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and ...

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Hotel Front Office Receptionist information

See Trenton, NJ salary details

$11

$17

$22

How much do hotel front office receptionist jobs pay per hour?

As of May 27, 2026, the average hourly pay for hotel front office receptionist in Trenton, NJ is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Front Office Receptionist, and why are they important?

To thrive as a Hotel Front Office Receptionist, you need strong customer service, organizational, and multitasking abilities, typically supported by at least a high school diploma and basic computer proficiency. Familiarity with property management systems (PMS) like Opera or Fidelio and reservation software is commonly required. Excellent communication, problem-solving, and interpersonal skills help you create positive guest experiences and handle stressful situations gracefully. These skills and qualities are crucial for ensuring smooth hotel operations, guest satisfaction, and efficient front desk service.

What are some common challenges faced by Hotel Front Office Receptionists and how can they be managed?

Hotel Front Office Receptionists often encounter challenges such as managing high guest volumes during peak check-in/check-out times, handling difficult guest requests or complaints, and efficiently coordinating with housekeeping and maintenance teams. Effective communication, strong organizational skills, and staying calm under pressure are key to overcoming these obstacles. Most hotels provide training and support, and teamwork is encouraged to ensure smooth operations and excellent guest service.

What does a Hotel Front Office Receptionist do?

A Hotel Front Office Receptionist is responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local attractions. They answer phone calls, respond to guest inquiries, and coordinate with housekeeping and other departments to ensure a pleasant stay for guests. Receptionists also handle payment processing, resolve guest complaints, and maintain accurate records of room availability. Their role is crucial for creating a positive first impression and ensuring smooth operations at the hotel's front desk.

What is the difference between Hotel Front Office Receptionist vs Hotel Concierge?

AspectHotel Front Office ReceptionistHotel Concierge
Primary RoleHandles guest check-in/check-out, reservations, and front desk inquiriesProvides personalized guest services, local information, and special arrangements
CredentialsHigh school diploma or equivalent; hospitality certifications beneficialSimilar credentials; customer service experience preferred
Work EnvironmentFront desk area in hotels, busy and customer-focusedLobby or guest service areas, often more personalized interactions
Industry UsageCommonly employed at hotel front desks worldwideFound in upscale hotels and resorts offering personalized services

While both roles involve guest interaction, the Hotel Front Office Receptionist primarily manages check-ins, reservations, and administrative tasks at the front desk. The Hotel Concierge focuses on enhancing guest experiences through personalized services, local recommendations, and special arrangements. Both roles require strong customer service skills and hospitality knowledge, but their daily responsibilities differ in scope and focus.

What job categories do people searching Hotel Front Office Receptionist jobs in Trenton, NJ look for? The top searched job categories for Hotel Front Office Receptionist jobs in Trenton, NJ are:
What cities near Trenton, NJ are hiring for Hotel Front Office Receptionist jobs? Cities near Trenton, NJ with the most Hotel Front Office Receptionist job openings:
Front Office Supervisor

Front Office Supervisor

Remington

Princeton, NJ โ€ข On-site

Full-time

Posted 27 days ago


Job description

What you will be doing
  • Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
  • Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
  • Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
  • Accurately check AM and PM discrepancy reports.
  • Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.

What we are looking for
  • Ability to calmly work with high demand and/or upset guests
  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

  • Physical Requirements (In-Office Role)
  • Ability to work in a standard office environment.
  • Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
  • Occasional standing and walking throughout the workday.
  • Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Occasionally required to stand, walk, bend, reach, or carry items.
  • Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
  • Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
  • Ability to hear and participate in conversations and meetings, use phone and/or headset
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.