Hotel Development Manager Jobs in Ohio (NOW HIRING)

Front Desk Supervisor

At AC Hotel Dayton, we believe that taking care of associates leads to exceptional guest experiences. We are looking for dependable, service-focused individuals who enjoy helping others, learning new skills, and working as part of a collaborative team.

This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and is comfortable using technology to create seamless guest experiences. Hospitality experience is welcome but not required. We hire for attitude, reliability, and growth potential first.

What You'll Do

Welcome guests and provide an exceptional arrival and departure experience
Process check-ins, check-outs, and payments accurately
Respond to guest requests and resolve concerns professionally
Communicate effectively with Housekeeping, Engineering, and other hotel departments
Utilize hotel technology systems, guest messaging platforms, and mobile service tools
Assist with daily reports, room status updates, and operational tasks
Help create memorable experiences that encourage guests to return

What We're Looking For

High school diploma or equivalent
Experience in hospitality, retail, healthcare, banking, restaurants, call centers, or other customer-facing roles preferred
Strong communication and problem-solving skills
Comfortable learning and using multiple technology platforms
Reliable attendance and schedule flexibility
Positive attitude and team-first mindset
Desire to learn, grow, and develop professionally

Why Join AC Hotel Dayton

Opportunity for career growth and internal promotion
Leadership development opportunities
Collaborative and supportive team environment
Modern hotel operation with advanced guest technology
Culture focused on associate success and guest satisfaction

Flexible schedule required, including weekends, holidays, and varied shifts.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Shaner Hotels has an exciting opportunity to join our team at the AC Hotel Dayton located in the vibrant Water Street District of Dayton, Ohio! This stunning 134-room hotel offers guests a sophisticated, modern experience in one of Dayton's most exciting downtown destinations.

Perfectly positioned near the Dayton Dragons baseball stadium, the AC Hotel Dayton provides incredible views from both our stylish guest rooms and our rooftop bar and restaurant. Guests can enjoy a unique atmosphere featuring contemporary design, exceptional dining, and a memorable setting overlooking the energy of downtown Dayton.

As an AC Hotel by Marriott, our property delivers a refined European-inspired experience with thoughtfully designed spaces, modern amenities, and a focus on creating meaningful guest connections.

If you're passionate about hospitality and looking for an opportunity to grow your career, AC Hotel Dayton is the perfect place to join the Shaner Hotels family. Be part of a team dedicated to service excellence, innovation, and creating exceptional guest experiences from day one.