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Hotel Customer Service Agent Jobs (NOW HIRING)

Nexxaworks

Customer Service Agent

Miami, FL · On-site

$14.75 - $19.75/hr

Customer Service Agent We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our valued customers ...

Magline, INC

Customer Service Agent

Standish, MI · On-site

$12.75 - $17/hr

The Customer Service Agent will interact directly with dealers, end-use customers and sales technicians and representatives to share product knowledge, confirm pricing information, and manage order ...

Commonwealth Hotels

Guest Service Agent

Clarksville, TN · On-site

$13 - $16.50/hr

What We are Looking for in a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent: * Previous experience in customer-facing roles, such as in hospitality, retail ...

Commonwealth Hotels

Guest Service Agent

Clarksville, TN · On-site

$13 - $16.50/hr

What We are Looking for in a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent: * Previous experience in customer-facing roles, such as in hospitality, retail ...

Consider Posh Pro

Customer Service Agent

Oklahoma City, OK · On-site

$14.50 - $19.25/hr

Customer Service Agent At Consider Posh Pro, we've got a knack for turning dull moments into dazzling opportunities. We're the ones who add a splash of color to the black and white world of sales.

Commonwealth Hotels

Guest Service Agent

New Orleans, LA · On-site

$13.75 - $17.50/hr

What We are Looking for a Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent: * Previous experience in customer-facing roles, such as in hospitality, retail, or ...

Commonwealth Hotels

Guest Service Agent

Clarksville, TN · On-site

$13 - $16.50/hr

What We are Looking for in a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent: * Previous experience in customer-facing roles, such as in hospitality, retail ...

Commonwealth Hotels

Guest Service Agent

New Orleans, LA · On-site

$14.50 - $18.25/hr

What We are Looking for a Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent: * Previous experience in customer-facing roles, such as in hospitality, retail, or ...

Commonwealth Hotels

Guest Service Agent

New Orleans, LA · On-site

$14.25 - $18/hr

What We are Looking for a Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent: * Previous experience in customer-facing roles, such as in hospitality, retail, or ...

CHM Hotels

Guest Service Agent

National City, CA · On-site

$15.25 - $19.50/hr

Guest Service Agent CHM Hotels is committed to providing excellent services that make a good stay ... Minimum of six (6) months of customer service experience preferred * Proficiency with Microsoft ...

Online Remote Jobs

Remote Customer Service Agent

$15.75 - $21.25/hr

About the job Remote Customer Service Agent Travel Agents are responsible for creating and booking ... Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc.

Stepps Towing Service

Customer Service Agent

Tampa, FL · On-site

$17 - $18/hr

As the first point of contact for our clients, the Customer Service Agent is responsible for managing incoming calls, accurately processing and entering information into our dispatch software, and ...

New

Biz Voice Boost

Customer Service Agent

Raleigh, NC · On-site

$15 - $20.25/hr

Customer Service Agent Location: Raleigth Job Type: Full-time Job Summary: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the ...

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Hotel Customer Service Agent information

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$27

How much do hotel customer service agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for hotel customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the role of a hotel customer service agent in a hotel?

A hotel customer service agent is responsible for assisting guests with check-in and check-out, addressing inquiries, resolving issues, and providing information about hotel services and local attractions. They ensure a positive guest experience by maintaining professionalism, using communication skills, and often utilizing reservation and management software. The role typically requires good interpersonal skills and a customer-focused attitude.

What cities are hiring for Hotel Customer Service Agent jobs?

Cities with the most Hotel Customer Service Agent job openings:

What are popular job titles related to Hotel Customer Service Agent jobs?

For Hotel Customer Service Agent jobs, the most frequently searched job titles are:

Infographic showing various Hotel Customer Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Guest Agent/Front Desk

Melville, NY • On-site

Blue Sky Hospitality Solutions
See more jobs at Blue Sky Hospitality Solutionsexternal

$22 - $24/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

GUEST SERVICE AGENT
Hilton Long Island/Huntington
Melville, New York

$19$22 per hour | Full-Time and Part-Time Opportunities

BE THE WELCOME GUESTS REMEMBER

Hilton Long Island/Huntington is seeking friendly, polished and service-focused Guest Service Agents to join our Front Office team.

As a Guest Service Agent, you will often be the first and last person our guests interact with. You will welcome guests, manage arrivals and departures, answer questions, resolve concerns and help create a smooth, enjoyable hotel experience.

The ideal candidate is warm, dependable and comfortable working in a busy hotel environment. Previous hotel experience is helpful, but we are also willing to train candidates who bring strong customer-service skills and a genuine interest in hospitality.

WHAT YOU'LL DO

  • Welcome guests with a friendly, professional and helpful approach.
  • Complete guest check-ins and check-outs accurately and efficiently.
  • Verify reservations, identification, payment methods and room assignments.
  • Recognize Hilton Honors members and provide applicable benefits.
  • Answer questions about the hotel, amenities, services and surrounding area.
  • Respond to guest requests and coordinate with Housekeeping, Engineering, Security and other departments.
  • Handle telephone calls, messages, reservations and general inquiries.
  • Process payments, deposits and adjustments in accordance with hotel procedures.
  • Maintain accurate guest accounts and protect confidential information.
  • Resolve routine guest concerns and involve a manager when additional assistance is needed.
  • Communicate special requests, VIP arrivals, accessibility needs and service issues.
  • Maintain a clean, organized and professional Front Desk and lobby environment.
  • Review shift information, hotel activity, group arrivals and special events.
  • Complete shift reports, logs and required documentation.
  • Follow all safety, security, emergency and cash-handling procedures.
  • Perform other Front Office and guest-service duties as assigned.

WHAT WE'RE LOOKING FOR

  • A genuine desire to provide excellent guest service.
  • Strong communication and interpersonal skills.
  • Professional appearance and demeanor.
  • Ability to remain calm, organized and courteous during busy periods.
  • Good judgment and problem-solving skills.
  • Basic computer proficiency and ability to learn hotel systems.
  • Previous hotel, customer-service, retail or hospitality experience preferred.
  • Hilton or other major-brand hotel experience is a plus but not required.
  • High school diploma or equivalent preferred.
  • Ability to stand for extended periods and perform the physical requirements of the position.
  • Reliable attendance and punctuality.
  • Flexibility to work mornings, evenings, overnights, weekends and holidays based on hotel needs.

WHAT WE OFFER

  • Competitive hourly compensation
  • Medical, dental and vision insurance for eligible employees
  • 401(k)
  • Paid time off and paid holidays for eligible employees
  • Employee assistance program
  • Hilton team-member travel discounts
  • Training and professional-development opportunities
  • Career growth across the Blue Sky Hospitality Solutions portfolio

If you enjoy helping people and want to build your hospitality career with a full-service Hilton hotel, we invite you to apply.

Hilton Long Island/Huntington
598 Broadhollow Road
Melville, New York 11747

Managed by Blue Sky Hospitality Solutions, LLC

WELCOME THE GUEST. OWN THE EXPERIENCE. MAKE IT MEMORABLE.

Blue Sky Hospitality Solutions, LLC is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status or any other status protected by applicable law.