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Hotel Communication Agent Jobs (NOW HIRING)

Windsor Hospitality

Guest Services Agent

Las Vegas, NV · On-site

$17/hr

Windsor Hospitality is looking for their newest Guest Service Agent! ABOUT THIS LOCATION This ... Transmit and receive messages using hotel communication equipment including telephone, fax, and ...

Hutton Hotel

Front Desk Agent (Hotel)

Nashville, TN · On-site

$18/hr

Hotel and travel discounts at worldwide destinations! * Professional development and promotion ... Successful candidates bring positive energy, genuine hospitality, and strong communication skills.

Four Points By Sheraton

Hotel Front Desk Agent

Novi, MI · On-site

$13.50 - $17/hr

Front Desk Agent Schedule: Full-Time Employment Type: Full-Time We are looking for a friendly ... Communicate effectively with housekeeping and other hotel departments Monitor the lobby and ...

Hotel Legends

Front Desk Agent - Hotel Legneds

Biloxi, MS · On-site

$12.75 - $16/hr

The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival ... Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing ...

Four Points by Sheraton

Hotel Front Desk Agent

Novi, MI · On-site

$15 - $18/hr

Front Desk Agent Schedule: Full-Time Employment Type: Full-Time We are looking for a friendly ... Communicate effectively with housekeeping and other hotel departments * Monitor the lobby and ...

Palm House Luxury Hotel

PBX/Reservations Agent

Palm Beach, FL · On-site

$15.50 - $19.25/hr

As a PBX & Reservations Agent, you will often be the first voice of Palm House-setting the tone for ... PBX and Hotel Communications * Manage incoming calls through the hotel's PBX system efficiently ...

Hotel Legends

Front Desk Agent - Hotel Legneds

Biloxi, MS · On-site

$12.75 - $16/hr

The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival ... Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing ...

The Verve Hotel

Hotel Front Desk Agent

Natick, MA · On-site

$17.75/hr

Join The Verve Hotel - Boston Natick as a Front Desk Agent, where you'll be the first point of ... Excellent communication and interpersonal skills. * Ability to multitask and work efficiently in a ...

The Verve Hotel

Hotel Front Desk Agent

Natick, MA · On-site

$17.75/hr

Join The Verve Hotel - Boston Natick as a Front Desk Agent, where you'll be the first point of ... Excellent communication and interpersonal skills. * Ability to multitask and work efficiently in a ...

Columbia Sussex

Hotel Front Desk Agent

Clearwater, FL · On-site

$13.25 - $16.50/hr

Hotel Front Desk Agent A Hotel Front Desk Agent is responsible for providing excellent customer ... Excellent communication and interpersonal skills * Ability to work flexible hours, including nights ...

Columbia Sussex

Hotel Front Desk Agent

Saint Pete Beach, FL · On-site

$13.50 - $17.25/hr

Hotel Front Desk Agent A Hotel Front Desk Agent is responsible for providing excellent customer ... Excellent communication and interpersonal skills * Ability to work flexible hours, including nights ...

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Hotel Communication Agent information

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How much do hotel communication agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for hotel communication agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What are popular job titles related to Hotel Communication Agent jobs?

For Hotel Communication Agent jobs, the most frequently searched job titles are:

Infographic showing various Hotel Communication Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $62,702 per year, or $30.1 per hour.

Guest Services Agent

Las Vegas, NV • On-site

Windsor Hospitality
Traveler Accommodation • 201 - 500 employees
Learn more about Windsor Hospitalityexternal

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Job Type
Full-time
Description
JOIN OUR TEAM
Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to that success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Guest Service Agent!
ABOUT THIS LOCATION
This position is located at the Embassy Suites by Hilton Convention Center in Las Vegas, NV. We are right in the middle of the action! Our hotel is perfectly situated next to the Las Vegas Convention Center and just three miles from Harry Reid International Airport. With the monorail just steps away and world-class entertainment, dining, and shopping minutes from our door, you'll be working in the heart of all that Las Vegas has to offer.
WHAT WE OFFER
Join a team that invests in you! We're proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees:

  • Medical, Dental, Vision, Life & Disability Insurance - Quality healthcare plans for eligible employees to stay healthy and protected.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) - Pre-tax savings for healthcare and dependent care expenses.
  • 401(k) & Roth 401(k) Plans - Plan for your future with employer-supported retirement options.
  • Employee Assistance Program (EAP) - Confidential support services for personal and professional well-being.
  • Career Growth Opportunities - We promote from within and invest in your long-term success.
  • Paid Time Off (PTO) - Take the time to relax, recharge, and enjoy life outside of work.
  • Paid Sick Leave - Supportive sick time policy so you can care for your health when you need it.
  • Exclusive Employee Hotel Discounts - Special rates across our brand portfolio for you, your family, and friends.
  • Complimentary On-Shift Meals (participating hotels) - Enjoy a free meal provided during each scheduled shift.
  • Recognition & Rewards Program - Associates are acknowledged through performance awards, milestone celebrations, and incentive programs.
WHY DO WE NEED YOU?
You're the first person our guests meet when they arrive and one of the last they see when they leave. As a Guest Service Agent, you'll handle check-ins and check-outs, answer questions, resolve concerns, process payments, and be the friendly, knowledgeable face guests count on throughout their stay. You'll work closely with Housekeeping, Bell, and other departments to make sure every guest experience goes smoothly. If you love people, stay calm under pressure, and take pride in exceptional service, we'd love to have you at the front desk.
WHAT YOU WILL DO
  • Greet all arriving guests with a warm, welcoming attitude and provide outstanding customer service throughout their interaction at the Front Desk.
  • Issue room keys and provide escort instructions to the Bell Person or directly to the guest as appropriate.
  • Date-stamp, sort, and rack incoming mail and messages.
  • Check guests in and out efficiently, ensuring accurate information is collected, recorded, and processed in the property management system.
  • Transmit and receive messages using hotel communication equipment including telephone, fax, and switchboard.
  • Receive and process advance registration payments as needed.
  • Provide guests with knowledgeable information about hotel facilities, services, and local attractions.
  • Handle guest inquiries, requests, and complaints promptly and professionally; resolve issues to ensure guest satisfaction.
SKILLS & ABILITIES YOU BRING
  • Clear verbal communication and active listening skills; able to speak professionally and listen carefully to guest needs.
  • Ability to use personal judgment and specialized hotel knowledge to provide accurate information and resolve guest situations.
  • Fine motor dexterity; ability to operate a computer keyboard, switchboard, and PMS system accurately throughout the shift.
  • Strong interpersonal skills; ability to deal with guests, co-workers, and officials of all backgrounds with tact and courtesy.
  • Flexibility to manage shifting priorities and cope effectively with interruptions during a fast-paced front desk shift.
  • High attention to detail; ability to manage room availability records, guest accounts, and financial transactions accurately.

SCHEDULE & HOURS
This position is full time, with schedules that may vary based on business need. Flexibility to work any day of the week, including weekends and holidays, may be required. Specific shift details will be discussed during the interview process.
Windsor Hospitality is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.
Salary Description
$17.00 per hour

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