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Hotel Communication Agent Jobs (NOW HIRING)

Four Seasons Hotels

Reservations Agent

Chicago, IL · On-site

$16.50 - $20.50/hr

Reservations & Communications Agent Four Seasons is powered by our people. We are a collective of ... Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice ...

Four Seasons Hotels Limited

Reservations Agent

Chicago, IL · On-site

$16.50 - $20.50/hr

Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice ... The Reservations & Communications Agent is an essential member of the reservations dedicated to ...

Four Seasons Hotels Limited

Reservations Agent

Chicago, IL · On-site

$16.50 - $20.50/hr

Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice ... The Reservations & Communications Agent is an essential member of the reservations dedicated to ...

Commonwealth Hotels

Hotel Guest Service Agent

Aurora, CO · On-site

$18.50/hr

Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance ... What We are Looking for in a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent:

Commonwealth Hotels

Hotel Guest Service Agent

Aurora, CO · On-site

$18.50/hr

Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance ... What We are Looking for in a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent:

Commonwealth Hotels

Hotel Guest Service Agent

Aurora, CO · On-site

$18.50/hr

Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance ... What We are Looking for in a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent:

Hyatt

Guest Communications Agent- Full Time

Encinitas, CA · On-site

$16 - $20.50/hr

The Guest Communications Agent at Alila Marea Beach Resort will play a crucial role in ensuring our ... Adhere to Hyatt Hotels Corporation guidelines and core values to ensure the health, safety and ...

Texas Hotel Management

Hotel Front Desk Agent

Lewisville, TX · On-site

$13.25 - $16.75/hr

Front Desk Agent - Hotel The Front Desk Agent is responsible for providing a warm, professional ... The role requires excellent communication, customer service, and problem-solving skills to ensure a ...

Texas Hotel Management

Hotel Front Desk Agent

Lewisville, TX · On-site

$13.25 - $16.75/hr

Front Desk Agent - Hotel The Front Desk Agent is responsible for providing a warm, professional ... The role requires excellent communication, customer service, and problem-solving skills to ensure a ...

Texas Hotel Management

Hotel Front Desk Agent

Lewisville, TX · On-site

$13.25 - $16.75/hr

Front Desk Agent - Hotel The Front Desk Agent is responsible for providing a warm, professional ... The role requires excellent communication, customer service, and problem-solving skills to ensure a ...

Windsor Capital Group

Guest Services Agent

Las Vegas, NV · On-site

$14.50 - $18.25/hr

Guest Service Agent Join our team! Windsor Hospitality thrives in building hospitality careers. We ... Transmit and receive messages using hotel communication equipment including telephone, fax, and ...

Hotel Swexan

Front Desk Agent (Hotel Swexan)

Dallas, TX · On-site

$14.25 - $18/hr

Hôtel Swexan Front Desk Agent Harwood Hospitality Group, Dallas' premier Hospitality owner ... Maintain great communication and teamwork with Front Office team and other departments within the ...

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Hotel Communication Agent information

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$14

$30

$39

How much do hotel communication agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for hotel communication agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What are popular job titles related to Hotel Communication Agent jobs?

For Hotel Communication Agent jobs, the most frequently searched job titles are:

Infographic showing various Hotel Communication Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $62,702 per year, or $30.1 per hour.

Communications / Reservations (CORE) Agent

Beverly Hills, CA • On-site

Four Seasons Hotels Limited
Hospitality Services • 10K+ employees
Learn more about Four Seasons Hotels Limitedexternal

$18.25 - $23/hr

Other

Posted 18 days ago

Four Seasons Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

25th of 109 rated hotels

Job description

Communications / Reservations (CORE) Agent

The Beverly Wilshire a Four Seasons Hotel is looking for a Hotel Communications Agent who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape guest experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Hotel Communications Agent reports to the CORE Manager. Work authorization for the location is required.

Responsibilities

  • Answers and directs phone calls, radio requests, HotSos requests, make reservations, take in-room dining orders, telephone requests, and faxes in an efficient, courteous and professional manner.
  • Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.
  • Handles all guest interactions with the highest level of hospitality and professionalism.
  • Accommodate special requests whenever possible.
  • Resolve guest complaints according to Four Seasons Standards.
  • Respond to all guest inquiries and requests for maintenance, housekeeping, in room dining, spa and reservations accurately.
  • Use HotSoS, Opera, Micros, Book4time and Rex (or any other computer application) to log and track these requests.
  • Assist guests in all inquiries in connection with high-speed Internet service, telephone and facsimile services, hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Utilize and ensure proper working condition of the telephone system, HotSos and booking system for in-room dining and spa.
  • Describe the selection of in-room dining menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste and preparation methods.
  • Describe spa treatments and their health/wellness benefits.
  • Sell and recommend treatments based on guest's needs by providing insightful suggestions.
  • Communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system.
  • Work harmoniously and professionally with co-workers and supervisors.
  • Monitors and responds to hotel emergency and safety situations in an efficient and professional manner.
  • Accepts and delivers wake-up calls, messages and logs facsimiles in a timely manner.
  • The ability to answer all incoming calls promptly with a pleasant tone of voice, using names when possible, and routing calls to proper extensions.
  • The ability to assist with "Do Not Disturb" requests, screening calls, "No Information" calls, busy extensions, transferring calls, call forwarding, call holding, call pick-up, call waiting, and three-way conversations.
  • Assist callers in placement of local or long distance calls.
  • Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
  • Adhere to meal break policy and proper payroll procedures.

Preferred Qualifications and Skills

We are looking for individuals who have 1-2 years previous experience as a Telecommunications Operator, Front Desk Agent, Spa Receptionist, Customer Service Sales Representative, Coordinator or Order Taker in a fast paced Hotel operation. Exceptional communication skills and command of English language. This position requires an applicant with a flexible schedule and the ability to work different shifts, weekends and holidays.

What to Expect: You Will…

  • Have access to a robust benefit plan
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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