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Hotel Captain Jobs (NOW HIRING)

Sheraton Ann Arbor Hotel

Banquet Captain

Ann Arbor, MI · On-site

Banquet Captain As a Banquet Captain , you'll lead the team in executing seamless events--from ... Education & Experience Hotel experience is always a plus! Applicants should have * No educational ...

Columbia Sussex

Bell Captain

Phoenix, AZ · On-site

```html Bell Captain Location: Phoenix, AZ, 85008 We are seeking a dedicated and organized Bell ... Work flexible hours to meet the needs of the hotel and its guests. Qualifications * Proven ...

Crestview Management, LLC

Bell Captain

Phoenix, AZ · On-site

```html Bell Captain Location: Phoenix, AZ, 85008 We are seeking a dedicated and organized Bell ... Work flexible hours to meet the needs of the hotel and its guests. Qualifications * Proven ...

The Ballantyne

On Call Banquet Captain

Charlotte, NC · On-site

Banquet Captain Department: Banquets Reports To: Director of Banquet Northwood Overview An ... Serve food and beverages according to event specifications and hotel standards. * Assist with ...

New

The Ballantyne

On Call Banquet Captain

Charlotte, NC · On-site

Banquet Captain Department: Banquets Reports To: Director of Banquet Northwood Overview An ... Serve food and beverages according to event specifications and hotel standards. * Assist with ...

New

Study Hotels

Banquet Captain

Philadelphia, PA · On-site

Banquet Captain Department: Food & Beverage Location: Philadelphia, PA Employment Type: Hourly ... This position works closely with Culinary and hotel teams to coordinate timing, respond to changes ...

QUEENSIDE HOSPITALITY LLC

Banquet Captain

Matteson, IL · On-site

$18 - $25/hr

Delta Hotels Matteson Chicago & Fairfield Inn & Suites Matteson Chicago Managed By: Garnet Hotels ... The Banquet Captain will oversee events from setup through completion, lead banquet associates ...

Towne Park

Hotel Valet Captain - Icon Brickell

Miami, FL · On-site

$14 - $15/hr

SUMMARY The Guest Service Captain orchestrates the service experience for hotel guests while working alongside coworkers to ensure that the site's service standards are met or exceeded. Under the ...

Hotel Heron

Banquet Captain

Alexandria, VA · On-site

$19.50/hr

EVENTS CAPTAIN ($19.50/hr) Reports to Events Manager; position is non-exempt ... Be a part of an impressive team of hotel professionals in our gorgeous, historic building. As a ...

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Hotel Captain information

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How much do hotel captain jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hotel captain in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $25.72 per hour, depending on experience, location, and employer.

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Infographic showing various Hotel Captain job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,153 per year, or $21.2 per hour.

Banquet Captain

Wilmington, NC • On-site

WILMINGTON CONVENTION HOTEL LLC
See more jobs at WILMINGTON CONVENTION HOTEL LLCexternal

Full-time

Re-posted 4 days ago

Job description

SUMMARY
The Banquet Captain is responsible for:
  • Operate Banquet service operations to achieve customer satisfaction, quality service and compliance with corporate/franchisor policies and procedures while meeting/exceeding financial goals.
  • Responsible for assisting with long and short term planning and day-to-day operations of the banquet section.
  • Recommends policy and procedural changes.
  • Implements and monitors the section's budget and manages expenses within approved budget constraints.

JOB RESPONSIBILITIES
The Banquet Captain's primary responsibilities will include:
  • Analyze Banquet Event Orders, communicate effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer's expectations.
  • Monitor and control Banquet budget (i.e. labor costs, beverage costs, supplies and equipment) and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service.
  • Hire staff and conduct orientation to ensure that all areas of responsibility are properly covered according to company standards and within budget.
  • Assign all associates their duties, and inspect work for conformance to prescribed company/franchise standards of cleanliness.
  • Prepare all schedules for the department and forwards same to senior management for approval.
  • Inventories stock to ensure adequate supplies.
  • Investigate complaints and takes corrective action.
  • Prepare any reports concerning room occupancy, payroll expenses, and department expenses.
  • Record data concerning work assignments and special projects and prepare periodic reports. Check periodically each day on any and all special project work.
  • Greet and interact with the guest in a friendly and professional manner creating the "WOW" experience.
  • Possess full knowledge of all matters relating to proper techniques as established by hotel/franchise requirements.
  • Interact with fellow associates in a courteous and professional manner.
  • Ensure that all guest requests you receive are satisfied in a timely and efficient manner.
  • Provides service in a highly professional manner at all times.
  • Conduct daily pre-shift meeting.
  • Complete associate safety training in compliance with franchise procedures, regulations and Banquet Captain.
  • Review internal management reports to include: occupancy forecasts, night audit summary, payroll edits, man-hour and payroll reports, productivity results from the prior day, operating checkbook accounts and schedules.
  • Generate all department purchase orders and forwards same to senior management for approval.
  • Participate with formation of department annual operating budgets.
  • Ensure that the hotel maintains all standards as defined by any third party affiliations hotel franchiser where applicable.
  • Perform month end inventories in a timely and accurate manner.
  • Ensure that all department employees receive comprehensive training as specified by the operating business plan assumptions.
  • Enforce 100% staff compliance with uniform and grooming standards.
  • Report unsafe work conditions/practices and safety/security violations in accordance with company policy.
  • Other duties as assigned.
  • Non Essential Functions:
  • Participate in all special projects, task forces and committees, as requested.
  • Attend weekly staff meeting

REQUIRED SKILLS AND ABILITY
  • Ability to make occasional decisions which are generally guided by established policy and procedures.
  • Excellent English verbal and written communication.
  • Exposure to scheduling, purchase orders processing, time cards calculations and expense control systems preferred.
  • Demonstrated computer skills.
  • Knowledgeable with Delphi system and or optimal settings

REQUIRED EDUCATION AND EXPERIENCE
  • Education - One to two years of post high school education.
  • Experience - Two to three years in a related position.
    • Prior experience as a property level Banquet Captain preferred.

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