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Hotel Assistant Jobs in Appleton, WI (NOW HIRING)

Aimbridge Hospitality

Oneida Hotel - Cook

Green Bay, WI

$13.50 - $18.25/hr

Lead and assist kitchen staff to maintain efficient operations and consistently deliver high ... Our hotel's convenient location places you across the street from Austin Straubel International ...

Aimbridge Hospitality

Oneida Hotel - Cook

Green Bay, WI · On-site

$13.50 - $18.25/hr

Lead and assist kitchen staff to maintain efficient operations and consistently deliver high ... Our hotel's convenient location places you across the street from Austin Straubel International ...

Greentree Health & Rehab

CNA

Clintonville, WI · On-site

$20 - $23.50/hr

Certified Nursing Assistant (CNA) Salary: $20-23.50/hr. Schedule: AM or PM Shift Duties: * Assist ... Employee discounts on entertainment events, hotels, movies, theme parks, cell phones, and much more!

Skilled Nursing Professionals

CNA

Clintonville, WI · On-site

$20 - $23.50/hr

Certified Nursing Assistant (CNA) Salary: $20-23.50/hr. Schedule: AM or PM Shift Duties: * Assist ... Employee discounts on entertainment events, hotels, movies, theme parks, cell phones, and much more!

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Hotel Assistant information

What is a hotel assistant?

Hotel Assistants are staff members who support the daily operations of a hotel by performing a range of tasks. Their responsibilities typically include assisting guests with check-in and check-out, handling luggage, providing information about hotel amenities, and responding to guest requests. They may also coordinate with housekeeping, maintenance, and other departments to ensure a smooth and pleasant experience for guests. Hotel Assistants play a key role in maintaining hospitality standards and ensuring guest satisfaction.

What are the key skills and qualifications needed to thrive as a hotel assistant, and why are they important?

To thrive as a Hotel Assistant, you need strong organizational abilities, attention to detail, and basic hospitality knowledge, often supported by a high school diploma or relevant experience. Familiarity with property management systems (PMS), booking software, and point-of-sale systems is commonly required. Excellent communication, problem-solving, and a friendly demeanor are crucial soft skills for delivering outstanding guest service. These skills and qualities ensure smooth operations, high guest satisfaction, and the efficient handling of daily hotel tasks.

What are some common challenges faced by hotel assistants, and how can they be managed effectively?

Hotel Assistants often encounter challenges such as handling multiple guest requests simultaneously, adapting to last-minute changes in bookings, and maintaining excellent customer service during busy periods. Effective time management, strong communication skills, and the ability to stay calm under pressure are key to overcoming these challenges. Many hotels provide training and support from experienced team members to help new Hotel Assistants develop these skills and succeed in their roles.

What is the difference between Hotel Assistant vs Front Desk Agent?

AspectHotel AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; customer service training
Work EnvironmentHotels, resorts, hospitality settingsHotels, motels, inns
Job ResponsibilitiesSupporting hotel operations, assisting guests, administrative tasksChecking in/out guests, handling reservations, customer service
Common UsageAssisting in various hotel departmentsFrontline guest interactions

While both roles work in hotel environments and require customer service skills, a Hotel Assistant typically supports multiple departments and handles administrative tasks, whereas a Front Desk Agent primarily manages guest check-ins, check-outs, and reservations. The Hotel Assistant has a broader scope, often assisting with operational support, while the Front Desk Agent focuses on guest-facing duties.

What are the most commonly searched types of Hotel jobs in Appleton, WI?

The most popular types of Hotel jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Hotel Assistant jobs?

Cities near Appleton, WI with the most Hotel Assistant job openings:

Hotel Assistant jobs near you
Infographic showing various Hotel Assistant job openings in Appleton, WI as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Part-time Hotel Night Auditor (Fri & Sat

RB Hospitality

Neenah, WI • On-site

$16 - $20/hr

Part-time

Retirement, PTO

Posted 27 days ago

Job description

We are seeking a highly motivated and professional individual to join our team as Night Auditor at the Best Western Premier Bridgewood Resort Hotel in Neenah, WI.

As hotel Night Auditor, you will be the first point of contact for guests from answering phone calls, checking-in and checking-out guests, balance daily transactions for hotel and food and beverage revenues, and handle guest issues and transmit reports.

Schedule:

Fridays & Saturdays
Overnight Shift
11 PM–7 AM.

About Us:

The Best Western Premier Bridgewood Resort Hotel & Conference Center is a locally owned hospitality leader in the Fox Cities, recognized for its excellent service, quality dining, and commitment to community. We foster a growth-oriented work culture, encouraging both personal and professional development. Join our team and help us create lasting memories for our guests.

TEAM MEMBER PERKS / BENEFITS:
We believe in taking care of our team just like they take care of our guests.
Here’s what you’ll enjoy as a part of our team:

  • Team Member Swim Days: Enjoy the hotel's pools and hot tubs with family and friends during designated team swim times.
  • Daily Use of Hotel Fitness Center: Stay active with free daily access to our fitness center.
  • Discounted Hotel Stays: Get exclusive rate at Best Westerns worldwide, including a discount for Friends & Family at many locations.
  • Discounted Meals at Batley’s Grill & Bar: Enjoy discounted food items for you and up to three guests.
  • Holiday Pay: Earn ‘time and a half’ pay when working company recognized Holidays.
  • Aflac Supplemental Insurance: Available for both full-time and part-time team members.
  • Paid Time Off: Earned after one year of employment for those averaging 20 hours or more a week.
  • 401K Retirement Account: Start saving with your very first paycheck. Potential to qualify for Company Match after 1-year.

Essential Responsibilities:

This list of duties is not all-inclusive but rather a general guideline. Other duties may be assigned.

  • Performs all audit procedures as set forth by the Hotel and company, on a nightly basis
  • Performs all required audit reports
  • Verifies the status of all wake-up call requests and ensures they are properly handled
  • Balances all cash receipts and work performed during the audit shift and makes deposits of cash
  • Prepares the front office for the morning shift and resets day's business
  • Acts as a Guest Services Agent during the night time hours
  • Acts as the Manager on Duty during night time hours
  • Attends and actively participates in all front office meetings
  • All other duties as assigned by a manager or supervisor

Qualifications:

  • High School diploma or equivalent, college degree strongly preferred
  • Minimum of 2 years of previous hotel night audit experience preferred
  • Understand and use math concepts in order to design a financial or economic system
  • Work math problems quickly and accurately
  • Understand and use computers and related equipment
  • Speak and write clearly to report financial information.
  • Excellent communication skills (verbal and written)
  • Ability to work a flexible schedule including nights, weekends, and holidays
  • Ability to assist in all Front Office and Reservation operations, maintain organization, and manage guest concerns

Physical Requirements:

  • Prolonged standing: Most of the workday will be spent standing at the front desk.
  • Light lifting: Occasionally lifting and carrying items like keys, paperwork, or small luggage.
  • Hand dexterity: Frequent use of hands to operate computers, handle cash, and write information.
  • Mobility: Ability to move around the front desk area to assist guests.
  • Visual acuity: Clear vision for reading information on computer screens and guest documents.

We look forward to hearing from you!


Fridays & Saturdays
Overnight Shift
11 PM–7 AM.

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