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Hostess Jobs in Springfield, MA (NOW HIRING)

Texas Roadhouse

Host

Springfield, MA · On-site

$15 - $16/hr

As a Host your responsibilities would include: * Going out of your way to assist every guest * Serving our fresh baked bread * Effectively maintaining our wait and quote times * Giving our First-Time ...

Texas Roadhouse

Host

Hadley, MA · On-site

$15 - $16/hr

As a Host your responsibilities would include: * Going out of your way to assist every guest * Serving our fresh baked bread * Effectively maintaining our wait and quote times * Giving our First-Time ...

UNO Pizzeria - Sturbridge, MA

Host

Sturbridge, MA · On-site

At UNO, there's something for everyone! We're looking for energetic, welcoming Hosts who know how to make a great first impression. If you love greeting guests, starting conversations, and setting ...

UNO Pizzeria - Sturbridge, MA

Host

Sturbridge, MA · On-site

At UNO, there's something for everyone! We're looking for energetic, welcoming Hosts who know how to make a great first impression. If you love greeting guests, starting conversations, and setting ...

UNO Pizzeria

Host

Sturbridge, MA · On-site

At UNO, there's something for everyone! We're looking for energetic, welcoming Hosts who know how to make a great first impression. If you love greeting guests, starting conversations, and setting ...

UNO Pizzeria - Sturbridge, MA

Host

Sturbridge, MA

At UNO, there's something for everyone! We're looking for energetic, welcoming Hosts who know how to make a great first impression. If you love greeting guests, starting conversations, and setting ...

Troon

Host

Bloomfield, CT · On-site

Tumble Brook Country Club is seeking a part-time Host! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Whether you're just ...

Red Robin Gourmet Burgers

Host

Holyoke, MA

Host Range: $15.61 - $18.82 Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Host: You will be ...

Red Robin Gourmet Burgers

Host

Enfield, CT

Host Range: $16.94 - $20.44 Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Host: You will be ...

KPOT

Host

Hartford, CT · On-site

$16.94 - $25/hr

As a Host at KPOT Korean BBQ & Hot Pot, you are the first and last impression for our guests. You will be instrumental in helping to create a smooth and enjoyable dining experience. This position is ...

KPOT

Host

Hartford, CT · On-site

$16.94 - $25/hr

As a Host at KPOT Korean BBQ & Hot Pot, you are the first and last impression for our guests. You will be instrumental in helping to create a smooth and enjoyable dining experience. This position is ...

LongHorn Steakhouse

Host

West Springfield, MA · On-site

Our Hosts ignite the dining experience at LongHorn. They are the PROUD hello, the grateful goodbye and leave a lasting impression. Own your Role by... * Enthusiastically Welcome and Thank our Guests ...

LongHorn Steakhouse

Host

Manchester, CT · On-site

Our Hosts ignite the dining experience at LongHorn. They are the PROUD hello, the grateful goodbye and leave a lasting impression. Own your Role by... * Enthusiastically Welcome and Thank our Guests ...

LongHorn Steakhouse

Host

West Springfield, MA · On-site

Our Hosts ignite the dining experience at LongHorn. They are the PROUD hello, the grateful goodbye and leave a lasting impression. Own your Role by... * Enthusiastically Welcome and Thank our Guests ...

LongHorn Steakhouse

Host

Manchester, CT · On-site

Our Hosts ignite the dining experience at LongHorn. They are the PROUD hello, the grateful goodbye and leave a lasting impression. Own your Role by... * Enthusiastically Welcome and Thank our Guests ...

LongHorn Steakhouse

Host

Enfield, CT

Our Hosts ignite the dining experience at LongHorn. They are the PROUD hello, the grateful goodbye and leave a lasting impression. Own your Role by... * Enthusiastically Welcome and Thank our Guests ...

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All JobsHostess JobsHostess Jobs in Springfield, MA

Hostess information

See Springfield, MA salary details

$7

$14

$19

How much do hostess jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for hostess in Springfield, MA is $14.12, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $16.06 per hour, depending on experience, location, and employer.

Is a hostess a hard job?

A hostess job involves greeting and seating guests, managing reservations, and providing customer service in a fast-paced environment. It requires good communication skills, patience, and the ability to handle busy periods, but it is generally considered an entry-level position with moderate physical and social demands.

What is the difference between Hostess vs Waitstaff?

AspectHostessWaitstaff
Primary RoleGreets and seats guests, manages reservationsServes food and beverages, takes orders
Required SkillsCustomer service, communication, organizationCustomer service, multitasking, menu knowledge
Work EnvironmentFront of house, reception areaDining area, service stations
Common CertificationsNone required, but hospitality experience helpfulFood handler permits may be required

While both Hostess and Waitstaff work in the hospitality industry, the Hostess primarily manages guest seating and reservations, acting as the first point of contact. The Waitstaff focuses on serving food and drinks, ensuring customer satisfaction during the meal. Both roles require excellent customer service skills, but their responsibilities and work environments differ significantly.

What is a hostess?

Hostesses are hospitality professionals responsible for greeting guests as they enter restaurants, events, or other venues. They manage reservations, seat guests, provide menus, and ensure guests feel welcome and comfortable. Hostesses often coordinate with servers and other staff to maintain smooth operations and may assist with customer inquiries or special requests. Their primary goal is to create a positive first impression and help deliver excellent customer service.

What qualifications do you need to be a hostess?

To be a hostess, strong communication and customer service skills are essential, along with a friendly demeanor and the ability to handle multiple tasks. Many employers prefer candidates who are at least 16 years old and have previous experience in hospitality or customer service, though specific requirements can vary by establishment.

How does a hostess get paid?

A hostess typically earns an hourly wage, which may include tips from customers. Some establishments also offer a fixed salary or a combination of both, and pay rates can vary based on experience, location, and the restaurant's policies.

What does a hostess do?

A host or hostess is the face of the restaurant, often positioned near the entrance. They greet guests when they arrive at the restaurant, seat them at a table, and provide them with menus. As the first and often the last employee that patrons see, the host's or hostess’s primary responsibility is to provide excellent customer service throughout their shift. Welcoming guests with a smile, informing them of their wait time for a table, and checking on them regularly to make sure they are receiving efficient service from their servers are all essential duties for this position. The host or hostess also distributes patrons evenly among the wait staff to ensure a fair workload for employees and enables guests to be served their meals and drinks quickly.

What are the key skills and qualifications needed to thrive as a hostess, and why are they important?

To thrive as a Hostess, you need strong interpersonal skills, organizational abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with reservation software, point-of-sale (POS) systems, and basic computer skills is typically required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are crucial for creating a positive first impression, efficiently managing guest flow, and ensuring smooth restaurant operations.

What are some common challenges a hostess might face during busy shifts, and how can they be managed?

During peak hours, hostesses often encounter challenges such as managing long waitlists, handling impatient guests, and coordinating efficiently with servers and kitchen staff. Staying organized, maintaining clear communication, and remaining calm under pressure are crucial for success. Most restaurants provide training on reservation systems and customer service skills to help hostesses navigate busy shifts effectively and ensure a positive guest experience.
More about Hostess jobs
What job categories do people searching Hostess jobs in Springfield, MA look for? The top searched job categories for Hostess jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Hostess jobs? Cities near Springfield, MA with the most Hostess job openings:
Hostess jobs near you
Infographic showing various Hostess job openings in Springfield, MA as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $29,373 per year, or $14.1 per hour.

Host

Texas Roadhouse

Springfield, MA • On-site

$15 - $16/hr

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted yesterday

Texas Roadhouse rating

5.9

Company rating: 5.9 out of 10

Based on 1,094 frontline employees who took The Breakroom Quiz

45th of 88 rated restaurants

Job description

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?

Pay:

$15.00 - $16.00 per hour

Texas Roadhouse is looking for a Host to greet every guest with a genuine welcome. Legendary Service starts with our host team and is an important part of the guest experience.

As a Host your responsibilities would include:

  • Going out of your way to assist every guest
  • Serving our fresh baked bread
  • Effectively maintaining our wait and quote times
  • Giving our First-Time Guests an extra special welcome
  • Telling each guest our legendary Texas Roadhouse Story
  • Demonstrating to everyone that we are the friendliest place in town
  • Exhibiting teamwork

If you think you would be a legendary Host, apply today!


At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Our Roadies are paid weekly. In addition, we offer one of the industry's most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

  • A choice of medical plans that are best in class
  • Dental and Vision Insurance
  • Tuition Reimbursement up to $5,250 annually
  • Paid vacation time
  • Short-Term Disability
  • Life, Accident, and Critical Illness insurance
  • Identity Theft Protection
  • Employee Assistance Program
  • Business Travel Insurance
  • Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Employment Type: PART_TIME

What Texas Roadhouse employees say

Pay

Benefits

Hours and flexibility

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