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Hostess Jobs in Springfield, MA (NOW HIRING)

Host

Hartford, CT · On-site

A Host will engage in friendly conversation when seating guests and introducing the server. A Host manages the restaurant waiting list during high volume to accurately set guest expectations and ...

Host

Hartford, CT · On-site

A Host will engage in friendly conversation when seating guests and introducing the server. A Host manages the restaurant waiting list during high volume to accurately set guest expectations and ...

Host

West Springfield, MA · On-site

$15 - $18/hr

As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe ...

A Host will engage in friendly conversation when seating guests and introducing the server. A Host manages the restaurant waiting list during high volume to accurately set guest expectations and ...

Host

Hartford, CT · On-site

A Host will engage in friendly conversation when seating guests and introducing the server. A Host manages the restaurant waiting list during high volume to accurately set guest expectations and ...

Host

West Springfield, MA · On-site

$15 - $18/hr

As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe ...

As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe ...

As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe ...

As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe ...

As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe ...

As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe ...

As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe ...

As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe ...

Host

Enfield, CT · On-site

As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe ...

As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe ...

Host

Enfield, CT · On-site

As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe ...

Host

Springfield, MA · On-site

$13.50 - $15/hr

... Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and ...

Host

Springfield, MA · On-site

$15 - $16/hr

As a Host your responsibilities would include: * Going out of your way to assist every guest * Serving our fresh baked bread * Effectively maintaining our wait and quote times * Giving our First-Time ...

Host

Hadley, MA · On-site

$15 - $16/hr

As a Host your responsibilities would include: * Going out of your way to assist every guest * Serving our fresh baked bread * Effectively maintaining our wait and quote times * Giving our First-Time ...

Host

Springfield, MA · On-site

$15 - $16/hr

As a Host your responsibilities would include: * Going out of your way to assist every guest * Serving our fresh baked bread * Effectively maintaining our wait and quote times * Giving our First-Time ...

Showing results 21-40

Hostess information

See Springfield, MA salary details

$7

$14

$19

How much do hostess jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for hostess in Springfield, MA is $14.12, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $16.06 per hour, depending on experience, location, and employer.

Is a hostess a hard job?

A hostess job involves greeting and seating guests, managing reservations, and providing customer service in a fast-paced environment. It requires good communication skills, patience, and the ability to handle busy periods, but it is generally considered an entry-level position with moderate physical and social demands.

What is the difference between Hostess vs Waitstaff?

AspectHostessWaitstaff
Primary RoleGreets and seats guests, manages reservationsServes food and beverages, takes orders
Required SkillsCustomer service, communication, organizationCustomer service, multitasking, menu knowledge
Work EnvironmentFront of house, reception areaDining area, service stations
Common CertificationsNone required, but hospitality experience helpfulFood handler permits may be required

While both Hostess and Waitstaff work in the hospitality industry, the Hostess primarily manages guest seating and reservations, acting as the first point of contact. The Waitstaff focuses on serving food and drinks, ensuring customer satisfaction during the meal. Both roles require excellent customer service skills, but their responsibilities and work environments differ significantly.

What is a hostess?

Hostesses are hospitality professionals responsible for greeting guests as they enter restaurants, events, or other venues. They manage reservations, seat guests, provide menus, and ensure guests feel welcome and comfortable. Hostesses often coordinate with servers and other staff to maintain smooth operations and may assist with customer inquiries or special requests. Their primary goal is to create a positive first impression and help deliver excellent customer service.

What qualifications do you need to be a hostess?

To be a hostess, strong communication and customer service skills are essential, along with a friendly demeanor and the ability to handle multiple tasks. Many employers prefer candidates who are at least 16 years old and have previous experience in hospitality or customer service, though specific requirements can vary by establishment.

How does a hostess get paid?

A hostess typically earns an hourly wage, which may include tips from customers. Some establishments also offer a fixed salary or a combination of both, and pay rates can vary based on experience, location, and the restaurant's policies.

What does a hostess do?

A host or hostess is the face of the restaurant, often positioned near the entrance. They greet guests when they arrive at the restaurant, seat them at a table, and provide them with menus. As the first and often the last employee that patrons see, the host's or hostess’s primary responsibility is to provide excellent customer service throughout their shift. Welcoming guests with a smile, informing them of their wait time for a table, and checking on them regularly to make sure they are receiving efficient service from their servers are all essential duties for this position. The host or hostess also distributes patrons evenly among the wait staff to ensure a fair workload for employees and enables guests to be served their meals and drinks quickly.

What are the key skills and qualifications needed to thrive as a hostess, and why are they important?

To thrive as a Hostess, you need strong interpersonal skills, organizational abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with reservation software, point-of-sale (POS) systems, and basic computer skills is typically required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are crucial for creating a positive first impression, efficiently managing guest flow, and ensuring smooth restaurant operations.

What are some common challenges a hostess might face during busy shifts, and how can they be managed?

During peak hours, hostesses often encounter challenges such as managing long waitlists, handling impatient guests, and coordinating efficiently with servers and kitchen staff. Staying organized, maintaining clear communication, and remaining calm under pressure are crucial for success. Most restaurants provide training on reservation systems and customer service skills to help hostesses navigate busy shifts effectively and ensure a positive guest experience.
What job categories do people searching Hostess jobs in Springfield, MA look for? The top searched job categories for Hostess jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Hostess jobs? Cities near Springfield, MA with the most Hostess job openings:
Infographic showing various Hostess job openings in Springfield, MA as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $29,373 per year, or $14.1 per hour.

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago


The Capital Grille rating

8.3

Company rating: 8.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

We Wine. We Dine. We Build Careers.

For this position, pay will be variable by location - See additional job details and benefits below We cordially invite you to apply. Joining our team provides exceptionally distinctive benefits, including: Competitive pay, every week Anniversary pay Paid sick leave Medical, dental and vision coverage Multiple insurance options, wealth benefits and flexible spending accounts Dining and other discounts State Benefits Overview Matching 401(k) plan after one year of employment (21 and over) Note: Eligibility May Apply With a warm smile and engaged hospitality, a Host sets the stage for an exceptional dining experience with every guest that comes through our door. A Host will engage in friendly conversation when seating guests and introducing the server.

A Host manages the restaurant waiting list during high volume to accurately set guest expectations and always sincerely thank guests as they leave and invite them to return. Finally, a Host ensures various guest touch points are regularly cleaned and sanitized. From masterfully prepared cuisine to exceptional service, The Capital Grille provides a place where you can enjoy being part of a comfortably sophisticated restaurant while thriving in a nurturing work environment that encourages growth.

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What The Capital Grille employees say

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