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Hospitality Research Jobs (NOW HIRING)

Hospitality Coordinator - PS DFW

Dallas, TX · On-site

$16 - $21/hr

Research members and guests for suite customization and S&D opportunities. * Review S&D opportunities 5 days out - may require offsite purchases handled by hospitality. * Oversee all chats and radio ...

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Hospitality Research information

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$50K

$98.6K

$173.5K

How much do hospitality research jobs pay per year?

As of Jun 16, 2026, the average yearly pay for hospitality research in the United States is $98,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $114,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Hospitality Research position, and why are they important?

To thrive in Hospitality Research, you need strong analytical skills, a background in hospitality or business, and experience with research methodologies such as qualitative and quantitative analysis. Familiarity with data analysis software, survey platforms, and industry-standard reporting tools is often required. Outstanding communication, attention to detail, and the ability to work collaboratively with cross-functional teams are valuable soft skills. These capabilities are essential for producing actionable insights that drive improvements in guest satisfaction and business performance.

What career can I do with hospitality studies?

With hospitality studies, you can pursue careers such as hotel manager, event planner, restaurant manager, or tourism director. These roles often require strong customer service, communication skills, and knowledge of industry software like property management systems. Opportunities exist in hotels, resorts, event venues, and travel companies.

What are five careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk supervisor, food and beverage manager, event planner, and concierge. These roles often require strong customer service skills, knowledge of industry software, and the ability to work flexible hours in a fast-paced environment.

What is the highest paid job in hospitality?

In hospitality research, executive roles such as Director of Hospitality or Vice President of Hospitality typically have the highest salaries, often exceeding six figures annually. These positions require extensive industry experience, strong analytical skills, and often advanced degrees or certifications in hospitality management or related fields.

What is a Hospitality Research job?

A Hospitality Research job involves analyzing trends, customer preferences, market data, and industry performance to help businesses in the hospitality sector improve their services and operations. Professionals in this role conduct surveys, study competitor strategies, and assess economic factors affecting tourism and hospitality. Their findings help businesses optimize pricing, marketing, and customer experience strategies to stay competitive in the market.

Is there a research in hospitality management?

Hospitality research is a specialized field that involves studying aspects of the hospitality industry, including customer satisfaction, service quality, and management practices. Professionals in this area often use data analysis, surveys, and industry reports to inform business strategies and improve operations.

What types of projects or studies do Hospitality Researchers typically work on?

Hospitality Researchers are often involved in projects such as market trend analysis, guest satisfaction surveys, competitor benchmarking, and evaluating the effectiveness of service innovations. Their work may include both data collection in field settings (like hotels or resorts) and desk research using industry reports and databases. Researchers regularly collaborate with operations teams, marketing, and executive leadership to ensure that findings are translated into actionable strategies. This role provides valuable experience in project management and industry analysis, which can open doors to more senior research or consulting positions in hospitality.

More about Hospitality Research jobs
What cities are hiring for Hospitality Research jobs? Cities with the most Hospitality Research job openings:
What states have the most Hospitality Research jobs? States with the most job openings for Hospitality Research jobs include:
Infographic showing various Hospitality Research job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $98,569 per year, or $47.4 per hour.

Hospitality Coordinator - PS DFW

Extime PS LLC

Dallas, TX • On-site

$16 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

About PS

PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality.

Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft.

Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences.

We are building more than terminals - we are shaping a new way to travel. If you’re passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS.

The Role

The ideal candidate must feel comfortable in a behind the scenes role as planning for the first and last impression for our guests and members, possess excellent verbal and nonverbal communication skills, and be able to own a variety of tasks at any given moment. Successful candidates will be warm, professional, flexible, discreet, and make the member or guest the top priority.

A Hospitality Coordinator is primarily responsible for the efficient and accurate handling of all suite products and services before, during and after a member’s use of PS. Successful candidates will be warm, professional, detail-oriented, flexible, and discreet, and make the member or guest the top priority.

Responsibilities & Expectations

  • Act on all coordination and communication required for Suites, Preferences, Food Orders, Surprise & Delights, Milestones and Top Tier Travelers.
  • Respond to all email communication that comes to the hospitality email distribution and inbox.
  • Assign suites, assign S&D’s, keep PSNAX (our operating system) up to date and book amenities as requested.
  • Review preferences for shift and following day – may require offsite purchases handled by Hospitality.
  • Research members and guests for suite customization and S&D opportunities.
  • Review S&D opportunities 5 days out – may require offsite purchases handled by hospitality.
  • Oversee all chats and radio any in the moment requests.
  • Assist with suite setup and preparation of all suites.
  • Assist with Setup of S&D’s.
  • Assist with Suite Inspections and coordinate suite turnover with Housekeeping.
  • Communicate any inventory needs with Inventory Specialist.
  • Assess suites/Airfield Areas and account for used items, restock as needed
  • Track inventory using the point-of-sale system, Toast
  • Participate in Teams chats to create a seamless experience for each movement.
  • Strong communication on the radio with different teams for different tasks.

Required Qualifications

  • Experience working around confidential and sensitive information.
  • Experience in a customer service, airline and/or hospitality industry related role such as Rooms Coordinator or Front Desk experience.
  • Ability to focus attention on member needs, remaining calm and courteous at all times
  • Strong interpersonal and problem-solving abilities
  • Ability to have creative and proactive ideas
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively and collaboratively as part of a team
  • Must be able to be active and lift a minimum of 25 lbs
  • Minimum education requirement of High school Diploma/GED
  • Pass a pre-employment drug screening + background check
  • Collection of SSN as part of the background check process will be required
  • Must be authorized to work in the United States
  • PS is a 24 hour facility and as such we require fully open schedule availability and flexibility for all positions within our operations departments, including weekends, holidays, and early morning/late evening shifts.

Full Time Employee Benefits

  • Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability
  • 401K retirement plan with company matching
  • Health and Dependent care FSA and HSA with company matching
  • Merit-based raises and bonuses
  • 12 PTO Days / 6 Paid Sick Days Prorated Annually
  • Monthly health & wellness and cell phone reimbursement
  • Paid training
  • A great career path with promotion opportunities.

Compensation $25.20/hr. Overtime opportunities available. This is a full-time role.


PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.