ZipRecruiter

Log In

1

Hospitality Research Jobs (NOW HIRING)

Fancypants

Director of Hospitality

Nashville, TN

The Director of Hospitality for HTG Nashville is a service-oriented unicorn: part Maître D', part ... Research, plan, and execute surprise-and-delight moments for celebrations, regulars, VIPs, and ...

Extime PS LLC

Hospitality Coordinator - PS ATL

Hapeville, GA · On-site

$16 - $21.25/hr

Research members and guests for suite customization and S&D opportunities. * Review S&D opportunities 5 days out - may require offsite purchases handled by hospitality. * Oversee all chats and radio ...

Extime PS LLC

Hospitality Coordinator - PS MIA

Miami, FL · On-site

$16 - $21/hr

Research members and guests for suite customization and S&D opportunities. * Review S&D opportunities 5 days out - may require offsite purchases handled by hospitality. * Oversee all chats and radio ...

Tacit

Data Collection Technician

San Francisco, CA · On-site

$22/hr

Prior experience in customer service, hospitality, research, or lab operations. * Experience with scheduling or data management platforms. * Interest in human-computer interaction, psychology, or ...

NW Recruiting Partners

Hospitality Associate

Seattle, WA · On-site

$200K - $250K/yr

Hospitality Associate Seattle, WA Join a top-ranked law firm representing some of the most ... Strong research, writing, and communication skills. * Team player with a client-centric approach.

next page

Showing results 1-20

All JobsTourism JobsHospitality Research Jobs

Hospitality Research information

See salary details

$50K

$98.6K

$173.5K

How much do hospitality research jobs pay per year?

As of Aug 31, 2026, the average yearly pay for hospitality research in the United States is $98,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $114,500.00 per year, depending on experience, location, and employer.

What is hospitality research?

A Hospitality Research job involves analyzing trends, customer preferences, market data, and industry performance to help businesses in the hospitality sector improve their services and operations. Professionals in this role conduct surveys, study competitor strategies, and assess economic factors affecting tourism and hospitality. Their findings help businesses optimize pricing, marketing, and customer experience strategies to stay competitive in the market.

What types of projects or studies do hospitality researchers typically work on?

Hospitality Researchers are often involved in projects such as market trend analysis, guest satisfaction surveys, competitor benchmarking, and evaluating the effectiveness of service innovations. Their work may include both data collection in field settings (like hotels or resorts) and desk research using industry reports and databases. Researchers regularly collaborate with operations teams, marketing, and executive leadership to ensure that findings are translated into actionable strategies. This role provides valuable experience in project management and industry analysis, which can open doors to more senior research or consulting positions in hospitality.

What are the key skills and qualifications needed to thrive in hospitality research, and why are they important?

To thrive in Hospitality Research, you need strong analytical skills, a background in hospitality or business, and experience with research methodologies such as qualitative and quantitative analysis. Familiarity with data analysis software, survey platforms, and industry-standard reporting tools is often required. Outstanding communication, attention to detail, and the ability to work collaboratively with cross-functional teams are valuable soft skills. These capabilities are essential for producing actionable insights that drive improvements in guest satisfaction and business performance.

What are 5 careers in the hospitality research industry?

Careers in hospitality research include roles such as hospitality analyst, market researcher, data analyst, consumer insights specialist, and industry consultant. These positions often require strong analytical skills, knowledge of industry trends, and proficiency with data analysis tools. They support decision-making for hotels, resorts, and other hospitality businesses.
More about Hospitality Research jobs

What cities are hiring for Hospitality Research jobs?

Cities with the most Hospitality Research job openings:

What states have the most Hospitality Research jobs?

States with the most job openings for Hospitality Research jobs include:

What job categories do people searching Hospitality Research jobs look for?

The top searched job categories for Hospitality Research jobs are:

Hospitality Research jobs near you
Infographic showing various Hospitality Research job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution, with an average salary of $98,569 per year, or $47.4 per hour.

Director of Hospitality

Fancypants

Nashville, TN

Full-time

Posted 4 days ago

Job description

Job Description: 

The Director of Hospitality for HTG Nashville is a service-oriented unicorn: part Maître D’, part service leader, and part magician. This person is worldly, curious, perceptive, and deeply attuned to the people and energy around them. They know when to be chatty and engaging, when to be reserved, and how to make people feel genuinely seen and cared for.


The Director of Hospitality is part of the service team and works the floor in a lead role or supporting the management team, depending on the night.  


They are a trusted leader during service — helping read the room, anticipate needs, support the team, solve problems, and create memorable guest experiences — while also building the systems, relationships, and practices that elevate hospitality across HTG Nashville.


Areas of responsibility: 

Service Leadership + Guest Experience
  • Work the floor as a visible service leader, supporting and coaching the team in executing organized, thoughtful, high-level service.
  • Maintain awareness of the room and the guest journey, anticipating needs, identifying service issues, and helping the team solve problems in real time.
  • Support hosts with arrivals, seating, pacing, guest recognition, special requests, and welcoming returning guests by name whenever possible.
  • Participate in and lead portions of the lineup.
  • Train teams on execution of HTG hospitality standards, rituals, and SOPs, making great hospitality consistent and repeatable.
  • Working with the events team to review all touch points for event guests and optimizing those for great hospitality. 
  • Executing or overseeing the execution of surprise & delight moments for guests 
Hospitality Systems + Memorable Hospitality
  • Research, plan, and execute surprise-and-delight moments for celebrations, regulars, VIPs, and other special visits.
  • Oversee the creation and continued development of Maître D’ research briefs that help the team recognize and meaningfully connect with guests.
  • Develop and build-on existing signature hospitality touches and SOPs, such as Butcher & Bee's private mezzanine dessert moment or Fancy Pants' "last table of the night" experience.
  • Capture and monitor guest profiles, tags, special requests, insights, and communications in Loyalist and Resy, and help turn guest knowledge into actionable hospitality.
  • Creating and monitoring guest tags in Loyalist, overseeing guest communications in Loyalist.
  • Partner with the events team to evaluate the full event guest journey and improve hospitality at every touchpoint.
Community & Relationships
  • Entertain company guests, visiting industry peers, and VIPs while they are in Nashville or visiting HTG restaurants.
  • Build relationships with hotel Maître D’s and concierges, restaurant hospitality leaders, and VIP services teams, creating a network through which HTG can take care of guests beyond our own restaurants.
  • Represent HTG in the broader community through events, fundraisers, charitable partnerships, and donated experiences, including coordinating the redemption and hospitality surrounding those experiences.
More detail about Fancypants part of Honest to Goodness Hospitality, please visit https://culinaryagents.com/entities/606355-Fancypants