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Hospitality Associate Jobs in Mobile, AL (NOW HIRING)

PCH

Assistant Front Office Manager

Mobile, AL · On-site

Coach, develop, and inspire Front Desk associates while fostering a culture of accountability, teamwork, and hospitality excellence * Resolve guest concerns with professionalism and urgency, turning ...

A&R Hospitality

Front Desk Agent

Mobile, AL · On-site

$14.25 - $17.75/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality ...

PCH

Beverage Supervisor

Point Clear, AL · On-site

As part of a historic destination known for exceptional hospitality, you'll have the opportunity to ... Provide direction and support to restaurant and beverage associates, ensuring high performance and ...

Ascent Hospitality

Front Desk Agent

Saraland, AL · On-site

$12.25 - $15.25/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers...we're about people and that remains our foundation. Our ...

Ascent Hospitality

Front Desk Agent

Saraland, AL · On-site

$12.25 - $15.25/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers...we're about people and that remains our foundation. Our ...

PCH Hotels & Resorts

Beverage Supervisor

Point Clear, AL · On-site

As part of a historic destination known for exceptional hospitality, you'll have the opportunity to ... Provide direction and support to restaurant and beverage associates, ensuring high performance and ...

PCH Hotels & Resorts

Director of Restaurants

Mobile, AL · On-site

Recruit, coach, and develop restaurant leaders and associates, fostering a culture built on accountability, collaboration, continuous improvement, and Hospitality with Heart & Soul . * Partner with ...

Valor Hospitality Partners

Front Desk

Lucedale, MS · On-site

$12 - $15.25/hr

Competitive + Benefits We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we ...

PCH Hotels & Resorts

Housekeeping Manager

Mobile, AL · On-site

This is an exciting opportunity for a hospitality leader who thrives in a fast-paced environment ... Supervise staffing levels, coach associates, and foster a positive, guest-focused team culture ...

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Hospitality Associate information

See Mobile, AL salary details

$7

$14

$26

How much do hospitality associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for hospitality associate in Mobile, AL is $14.32, according to ZipRecruiter salary data. Most workers in this role earn between $10.96 and $15.00 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Mobile, AL?

The most popular types of Hospitality jobs in Mobile, AL are:

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For Hospitality Associate jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Hospitality Associate jobs in Mobile, AL look for?

The top searched job categories for Hospitality Associate jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Hospitality Associate jobs?

Cities near Mobile, AL with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Mobile, AL as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,856 per year, or $18.7 per hour.

Assistant Front Office Manager

PCH Hotels & Resorts

Mobile, AL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Assistant Front Office Manager

Battle House Renaissance Mobile Hotel & Spa; Mobile, AL

Historic elegance. Modern luxury. Exceptional hospitality.

Located in the heart of downtown Mobile, the Battle House Renaissance Hotel & Spa is one of the South's most iconic destinations. Rich in history and renowned for delivering exceptional guest experiences, our hotel blends timeless charm with modern luxury, creating memorable stays for travelers from around the world.

We are seeking an energetic and service-driven Assistant Front Office Manager to help lead our Front Office team and ensure every guest receives the warm, personalized service that defines the Battle House experience.

About the Role

As Assistant Front Office Manager, you will serve as a key leader within the Rooms Division, partnering with the Director of Front Office to oversee daily operations, develop associates, and deliver exceptional guest satisfaction. This role is ideal for a hospitality professional who enjoys leading from the front, coaching teams, solving challenges, and creating memorable guest experiences.

What You'll Do

  • Lead daily Front Office operations, ensuring exceptional service throughout the guest arrival, stay, and departure experience
  • Coach, develop, and inspire Front Desk associates while fostering a culture of accountability, teamwork, and hospitality excellence
  • Resolve guest concerns with professionalism and urgency, turning service opportunities into memorable experiences
  • Partner with hotel leadership to optimize staffing, revenue opportunities, operational efficiency, and guest satisfaction scores
  • Support recruiting, onboarding, training, and performance management efforts to build a high-performing team

The Ideal Candidate

  • Previous leadership experience in Front Office, Guest Services, or Rooms Operations within a hotel or resort environment
  • Strong passion for guest service, team development, and operational excellence
  • Marriott experience, PMS experience, and knowledge of Front Office operations strongly preferred
  • Ability to thrive in a fast-paced environment while maintaining professionalism, flexibility, and attention to detail

Why Join the Battle House?

As part of PCH Hotels & Resorts, you'll join an award-winning hospitality company known for its commitment to excellence, associate development, and "Hospitality with Heart & Soul."

Benefits & Perks

  • Medical, Dental, Vision, and Life Insurance, with FSA and HSA options
  • Paid Holidays, PTO, and Sick Leave
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Marriott Hotel Discounts Worldwide
  • Food & Beverage Discounts
  • Career Growth and Advancement Opportunities Across the PCH Portfolio

If you're ready to grow your hospitality leadership career at one of Alabama's most prestigious hotels, we'd love to hear from you!

Apply