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Hospitality Associate Jobs in Chicago, IL (NOW HIRING)

Compass Group

Hospitality Aide

Chicago, IL

$18 - $22/hr

Position Title: Hospitality Aide Omnicom Chicago Pay 3 Salary: $18-$22/hour Other Forms of ... At Compass, we are committed to treating all Applicants and Associates fairly based on their ...

Rapport

Hospitality Aide

Chicago, IL · On-site

$18 - $22/hr

At Compass, we are committed to treating all Applicants and Associates fairly based on their ... Hospitality Group

Compass Group

Hospitality Experience Manager

Chicago, IL · On-site

$85K - $95K/yr

Works with Corporate Director of Hospitality & Culture and Regional Hospitality Champion to provide regular hospitality training to managers & associates * Builds and maintains strong relationships ...

Compass Group

Hospitality Experience Manager

Chicago, IL · On-site

$85K - $95K/yr

Works with Corporate Director of Hospitality & Culture and Regional Hospitality Champion to provide regular hospitality training to managers & associates * Builds and maintains strong relationships ...

Rapport

Hospitality Experience Manager

Chicago, IL · On-site

$85K - $95K/yr

Works with Corporate Director of Hospitality & Culture and Regional Hospitality Champion to provide regular hospitality training to managers & associates * Builds and maintains strong relationships ...

Compass Group

Hospitality Experience Manager

Chicago, IL · On-site

$85K - $95K/yr

Works with Corporate Director of Hospitality & Culture and Regional Hospitality Champion to provide regular hospitality training to managers & associates * Builds and maintains strong relationships ...

RR Donnelley

Hospitality Coordinator

Chicago, IL

Monday - Friday 8:00am - 5:00pm The Hospitality Coordinator for Office Services delivers ... Coordinate workflow within the team, prioritizing jobs and delegating duties to associates ...

RR Donnelley

Hospitality Coordinator

Chicago, IL · On-site

$23 - $25/hr

Monday - Friday 8:00am - 5:00pm The Hospitality Coordinator for Office Services delivers ... Coordinate workflow within the team, prioritizing jobs and delegating duties to associates ...

RR Donnelley

Hospitality Coordinator

Chicago, IL · On-site

$23 - $25/hr

Monday - Friday 8:00am - 5:00pm The Hospitality Coordinator for Office Services delivers ... Coordinate workflow within the team, prioritizing jobs and delegating duties to associates ...

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All JobsHospitality Associate JobsHospitality Associate Jobs in Chicago, IL

Hospitality Associate information

See Chicago, IL salary details

$10

$19

$36

How much do hospitality associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for hospitality associate in Chicago, IL is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.34 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Chicago, IL?

The most popular types of Hospitality jobs in Chicago, IL are:

What are popular job titles related to Hospitality Associate jobs in Chicago, IL?

For Hospitality Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Hospitality Associate jobs in Chicago, IL look for?

The top searched job categories for Hospitality Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Hospitality Associate jobs?

Cities near Chicago, IL with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $40,369 per year, or $19.4 per hour.

Hospitality Aide

Compass Group

Chicago, IL

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,098 frontline employees who took The Breakroom Quiz

349th of 500 rated business services

Job description

Position Title: Hospitality Aide Omnicom Chicago 

Pay 3 

Salary: $18-$22/hour

Other Forms of Compensation:  

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary


Summary: As a Receptionist, you will be the first impression to all and will operate the switchboard in addition to being the point of contact for all visitors, making sure guests feel comfortable and secure throughout their visit. Responsible for establishing a welcome, warm, and professional atmosphere for all clients, recruits, customers and employees. 
Essential Duties and Responsibilities:

  • Properly greets and handles visitors with a smile and maintains eye contact through the entire interaction. Addresses guests and clients by name whenever possible.
  • Answers telephones in a friendly, professional manner, takes messages with accuracy and appropriately handles or refers questions and requests.
  • Handles on-floor conference room activities, both visually and by means of the reservations system, being aware of meeting start / end times, attendees in the room, food and beverage orders, etc. Advises the appropriate staff members of changes in meeting room status, special requests, etc.
  • Implements established security policies and procedures with regard to arriving and departing visitors, contractors, delivery persons, etc.
  • Acts as a Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation, transportation, community retail, neighborhood amenities, and organizational information.
  • Handles car service requests for visitors and staff members.
  • Communicates requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), IT (computer issues), AV technology (meeting room technical support), and mail room (package pickups and deliveries).
  • Performs other duties as assigned.


Qualifications: 

  • Two to three years of experience in a client service / reception position within a hospitality or corporate environment.
  • Computer skills and knowledge of office technology/equipment.

Apply to Rapport today!

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. 

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

  • Medical 
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Req ID: 1559630

Rapport a specialized division of FLIK Hospitality Group

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