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Hospitality Associate Jobs in Burbank, IL (NOW HIRING)

We are looking for a Hospitality Associate to support day-to-day front-of-house and meeting space operations in Chicago, Illinois. This Contract position is ideal for someone who enjoys creating a ...

Hospitality Associate

Chicago, IL · On-site

$17 - $20/hr

We are looking for a Hospitality Associate to support daily workplace and meeting operations in Chicago, Illinois. This Contract position is ideal for someone who enjoys creating a welcoming ...

Hospitality Associate

Chicago, IL · On-site

$19.13 - $26.44/hr

The Office Services Associate is responsible for adding value in providing daily back office ... hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed.

Hospitality Associate

Chicago, IL · On-site

$19.13 - $26.44/hr

The Office Services Associate is responsible for adding value in providing daily back office ... hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed.

The Office Services Associate is responsible for adding value in providing daily back office ... hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed.

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Hospitality Associate information

See Burbank, IL salary details

$10

$19

$36

How much do hospitality associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for hospitality associate in Burbank, IL is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.14 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What cities near Burbank, IL are hiring for Hospitality Associate jobs?

Cities near Burbank, IL with the most Hospitality Associate job openings:

Hospitality Associate

Robert Half

Chicago, IL • On-site

$20/hr

Temporary

Posted 18 days ago


Job description

We are looking for a Hospitality Associate to support day-to-day front-of-house and meeting space operations in Chicago, Illinois. This Contract position is ideal for someone who enjoys creating a welcoming environment and can keep shared spaces organized, stocked, and ready for use. The role combines hospitality, room preparation, and service coordination while requiring strong communication and the ability to manage shifting priorities throughout the day.
Responsibilities:
• Prepare conference and meeting spaces based on the daily calendar, arranging furniture, refreshments, and presentation support items as needed.
• Restore rooms to an orderly condition after meetings, remove used service items, and coordinate the return of materials or equipment with outside vendors when required.
• Keep kitchen, pantry, and catering areas clean, organized, and fully prepared for ongoing office use.
• Track supply levels for food service and hospitality items and help maintain appropriate inventory to support upcoming meetings and events.
• Communicate with internal teams and service providers to ensure room setups and hospitality requests are completed accurately and on time.
• Monitor shared hospitality spaces throughout the day to address cleanliness, restocking, and presentation standards.
• Balance multiple service requests and schedule changes efficiently while maintaining a thorough and responsive approach.• At least one year of experience in office services, hospitality support, catering, or a related environment.
• Demonstrated ability to manage competing tasks and adjust priorities in a fast-paced workplace.
• Strong verbal and written communication skills with a customer-service mindset and close attention to detail.
• Experience working with vendors, service deliveries, or external support partners is preferred.
• Ability to maintain organized conference rooms, kitchens, and catering areas with close attention to detail.
• Comfortable handling inventory counts and replenishing hospitality or catering supplies as needed.
• Reliable, proactive, and capable of working independently while supporting broader workplace operations.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948