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Hospital Telephone Operator Jobs in Indiana (NOW HIRING)

ScionHealth

Nursing Assistant, FT Nights

Indianapolis, IN · On-site

$30K - $39K/yr

Job Title Kindred Hospital Indianapolis North is a 45-bed long-term acute care hospital offering ... Answers patient call lights, telephone, and paging system and responds as appropriate. * Under the ...

ScionHealth

Nursing Assistant, FT Days

Indianapolis, IN · On-site

$30K - $39K/yr

Kindred Hospital Indianapolis North is a 45-bed long-term acute care hospital offering the same in ... Answers patient call lights, telephone, and paging system and responds as appropriate. * Under the ...

Beacon Health System

Imaging Clerical Rep (MHO)

South Bend, IN · On-site

$16.75 - $22.50/hr

Answering telephone calls, referring callers appropriately and answering inquiries, also greeting ... Operating standard office equipment (i.e., computer, photocopier, fax, phones) and others as needed.

Beacon Health System

Imaging Clerical Rep (MHO)

South Bend, IN · On-site

$16.75 - $22.50/hr

Answering telephone calls, referring callers appropriately and answering inquiries, also greeting ... Operating standard office equipment (i.e., computer, photocopier, fax, phones) and others as needed.

CYNET SYSTEMS

Phlebotomist V

Columbia City, IN · On-site

$21 - $36/hr

Minimum of 6 months' work experience performing venipunctures in a fast-paced lab or hospital ... Answer telephone calls, read laboratory results to satisfy inquiries. Founded in 2010 and ...

CYNET SYSTEMS

Phlebotomist I

Fort Wayne, IN · On-site

$18 - $20/hr

Minimum of 6 months' work experience performing venipunctures in a fast-paced lab or hospital ... Answer telephone calls, read laboratory results to satisfy inquiries. Founded in 2010 and ...

CYNET SYSTEMS

Phlebotomist V

Jeffersonville, IN · On-site

$33 - $36/hr

Minimum of 6+ months work experience performing venipunctures in a fast-paced lab or hospital ... Answer telephone calls, read laboratory results to satisfy inquiries. Founded in 2010 and ...

CYNET SYSTEMS

Phlebotomist

Auburn, IN · On-site

$21 - $36/hr

Minimum of 6 months' work experience performing venipunctures in a fast-paced lab or hospital ... Answer telephone calls, read laboratory results to satisfy inquiries. Founded in 2010 and ...

CYNET SYSTEMS

Phlebotomist V

Terre Haute, IN · On-site

$33 - $36/hr

Minimum of 6+ months' work experience performing venipunctures in a fast-paced lab or hospital ... Answer telephone calls, read laboratory results to satisfy inquiries. Founded in 2010 and ...

CYNET SYSTEMS

Phlebotomist V

Fort Wayne, IN · On-site

$33 - $36/hr

Minimum of 6+ months' work experience performing venipunctures in a fast-paced lab or hospital ... Answer telephone calls, read laboratory results to satisfy inquiries. Founded in 2010 and ...

CYNET SYSTEMS

Phlebotomist

Warsaw, IN · On-site

$21 - $36/hr

Minimum of 6 months' work experience performing venipunctures in a fast-paced lab or hospital ... Answer telephone calls, read laboratory results to satisfy inquiries. Founded in 2010 and ...

CYNET SYSTEMS

Phlebotomist V

Kendallville, IN · On-site

$21 - $36/hr

Minimum of 6 months' work experience performing venipunctures in a fast-paced lab or hospital ... Answer telephone calls, read laboratory results to satisfy inquiries. Founded in 2010 and ...

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All JobsHospital Telephone Operator JobsHospital Telephone Operator Jobs in Indiana

Hospital Telephone Operator information

See Indiana salary details

$8

$16

$24

How much do hospital telephone operator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for hospital telephone operator in Indiana is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Hospital Telephone Operator vs Medical Receptionist?

AspectHospital Telephone OperatorMedical Receptionist
CredentialsHigh school diploma; communication skillsHigh school diploma; administrative skills
Work EnvironmentHospital front desk, call centerClinic or hospital front desk
Employer & IndustryHospitals, healthcare facilitiesMedical offices, clinics
Primary RoleAnswering calls, routing calls, pagingScheduling appointments, patient check-in

While both roles involve patient interaction and communication, the Hospital Telephone Operator primarily handles incoming calls and paging within the hospital, focusing on communication logistics. The Medical Receptionist manages patient check-in, scheduling, and administrative tasks. Both positions are essential in healthcare settings but serve different functions related to patient flow and communication.

What are some typical challenges faced by hospital telephone operators, and how can they be managed effectively?

Hospital telephone operators often handle high call volumes, including emergency situations and emotionally distressed callers. A major challenge is quickly and accurately directing calls while maintaining a calm and professional demeanor. Effective time management, strong communication skills, and familiarity with hospital departments are essential for managing these demands. Many operators also participate in ongoing training to stay current with hospital protocols and improve their ability to assist both patients and staff efficiently.

What is a hospital telephone operator?

Hospital telephone operators are professionals responsible for answering, directing, and managing incoming and outgoing calls within a hospital or healthcare facility. They serve as a vital communication link between patients, families, medical staff, and departments. In addition to handling general inquiries, they may assist with emergency calls, relay messages, and provide information about hospital services and locations. Their role helps ensure efficient and effective communication throughout the hospital.

What does a hospital telephone operator do in a hospital?

A hospital telephone operator manages incoming and outgoing calls within the hospital, directs calls to appropriate departments or staff, and provides information to patients, visitors, and staff. They often use a multi-line phone system and must communicate clearly, maintain confidentiality, and handle emergency calls efficiently.

What skills do you need to be a hospital telephone operator?

Hospital telephone operators need strong communication skills, the ability to multitask, and proficiency with phone systems and basic computer applications. They should also have good listening skills, a professional demeanor, and the ability to handle stressful situations calmly.

What are the key skills and qualifications needed to thrive as a hospital telephone operator?

To thrive as a Hospital Telephone Operator, you need excellent verbal communication, multitasking abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, paging software, and hospital information systems is typically required. Patience, professionalism, and strong problem-solving skills help operators manage stressful situations and provide outstanding customer service. These competencies are crucial for ensuring efficient communication, quick response to emergencies, and a positive experience for patients and staff.
What are popular job titles related to Hospital Telephone Operator jobs in Indiana? For Hospital Telephone Operator jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Hospital Telephone Operator jobs in Indiana look for? The top searched job categories for Hospital Telephone Operator jobs in Indiana are:
Hospital Telephone Operator jobs near you
Infographic showing various Hospital Telephone Operator job openings in Indiana as of August 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 70% Full Time, 18% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,349 per year, or $17 per hour.

Certified Nursing Assistant, Weekend Option Days

ScionHealth

Indianapolis, IN • On-site

Full-time

Re-posted 18 days ago

ScionHealth rating

5.6

Company rating: 5.6 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

800th of 887 rated healthcare providers

Job description

Kindred Hospital Indianapolis is a 59-bed long-term acute care hospital offering the same in depth care you would receive in a traditional hospital, but for an extended recovery period. We partner with your physician and offer 24-hour clinical care seven days a week so you can start your journey to wellness. We are located by White River just off North White Parkway.
Job Summary
Assists professional nursing personnel in providing patient care in assigned area. Assists patients with activities of daily living, provides for personal care, emotional support and performs more complex clinical skills under the direction of professional nursing personnel.
Essential Functions
  • Consults with and keeps supervisor informed of unit activities, needs, and problems related to patient care
  • Provides general nursing care such as positioning the patient, lifting, turning, applying/utilizing special equipment, assisting in the use of bed pan, urinal or commode, ambulating the patient, pre operative and post operative care, and application of binder or anti embolic stockings, bed bath, oral/hair/back care, changing bed linens, cleaning over bed table, and bedside stand, straightening patient room and other general care necessary during the shift.
  • Takes and records temperature, pulse, respiration, weight, height, blood pressure, and intake and output measurements accurately. Documents in a timely manner.
  • Prepares patient room and bed for admission and transfers and ensures all necessary equipment is in room
  • Maintains an attractive and comfortable environment for patients with special consideration to cleanliness of room, ventilation, and lighting
  • Assists in patient admission, transfer, and discharge procedures
  • Assist with handling and care of patient belongings and other personal property
  • Answers patient call lights, telephone, and paging system and responds as appropriate
  • Under the direction of the Registered Nurse, performs routine treatment procedures such as enemas, application of appliances for heat and cold
  • Able to release, remove, and reapply restraints to patient under the direction of an RN
  • Ensures patient is in proper position and alignment
  • Assist Registered Nurse and/or LVN/LPN with complicated patient treatment procedures
  • Serves and removes patient meal tray in timely manner
  • Assists with feeding and/or preparing items such as opening milk container, cutting food for patient

Knowledge/Skills/Abilities/Expectations
  • Must read, write and speak fluent English
  • Must have good and regular attendance
  • Excellent oral and written communication and interpersonal skills
  • Basic computer knowledge
  • Able to organize tasks, develop action plans, set priorities and function under stressful situations
  • Ability to maintain a good working relationship both within the department and with other departments
  • Approximate percent of time required to travel: 0%
  • Performs other related duties as assigned

Qualifications
Education
  • High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)

Licenses/Certification
  • CNA - Certified Nursing Assistant in the state of practice Upon Hire (Required) and BCLS - Basic Life Support Like AHA or Red Cross Within Facility-Specified time frame (Required)

Experience
  • 6 months in an acute care or long-term care facility (Preferred)

What ScionHealth employees say

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