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Hospital Switchboard Manager Jobs (NOW HIRING)

Middlesex Health System

Switchboard Operator

Middletown, CT · On-site

$15.25 - $19.25/hr

This position functions in accordance with established policies, procedures and hospital standards ... Performs other duties as assigned by department management Minimum Qualifications: * High School ...

Catholic Health

Switchboard Operator-PD

Bethpage, NY · On-site

$27.15/hr

Manages hospital codes and alarms * Receives and transmits messages * Pages hospital staff and physicians and performs code duties. * Answer all incoming calls to the main switchboard and transfer to ...

Catholic Health

Switchboard Operator-PD

Bethpage, NY · On-site

$27.15/hr

Manages hospital codes and alarms * Receives and transmits messages * Pages hospital staff and physicians and performs code duties. * Answer all incoming calls to the main switchboard and transfer to ...

Catholic Health

Switchboard Operator-PD

Bethpage, NY · On-site

$27.15/hr

Manages hospital codes and alarms * Receives and transmits messages * Pages hospital staff and physicians and performs code duties. * Answer all incoming calls to the main switchboard and transfer to ...

Maine Medical Center

Switchboard Operator

Belfast, ME · On-site

$15 - $19/hr

Functions performed also include managing the paging system, hospital alarm systems, and hospital emergency situations. The Switchboard Operator will work closely with clinical care teams, security ...

Alan B. Miller Medical Center

RECEPTIONIST-PRN

Atlanta, GA

$15.25 - $20/hr

Behavioral Health (Hospital) Receptionist / Switchboard Operator The Behavioral Health (Hospital ... Also, an ability to manage a high volume of calls and visitors while remaining positive and ...

116508 Innovation At Work

Switchboard Operator

Montgomery, AL · On-site

$14.75 - $18.75/hr

This role is responsible for managing high-volume incoming calls, routing communications accurately ... hospital communication functions including emergency notifications and overhead paging ...

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Hospital Switchboard Manager information

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How much do hospital switchboard manager jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for hospital switchboard manager in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Hospital Switchboard Manager vs Hospital Reception Supervisor?

AspectHospital Switchboard ManagerHospital Reception Supervisor
CredentialsBasic administrative or telecommunications certificationsCustomer service or administrative certifications
Work EnvironmentTelecommunications center within hospitalFront desk or reception area in hospital
Employer & Industry UsageHospitals, healthcare facilitiesHospitals, clinics, healthcare settings
Primary ResponsibilitiesManaging switchboard operations, routing calls, overseeing communication staffGreeting visitors, managing appointments, assisting patients and visitors

The Hospital Switchboard Manager primarily oversees hospital communication systems and staff, focusing on efficient call routing and telecommunications. In contrast, the Hospital Reception Supervisor manages front desk operations, patient interactions, and visitor assistance. While both roles require strong communication skills and healthcare environment familiarity, they serve different functions within the hospital setting.

What does a Hospital Switchboard Manager do?

A Hospital Switchboard Manager oversees the operations of the hospital’s communication system, ensuring all incoming and outgoing calls are handled efficiently and professionally. They manage a team of switchboard operators, maintain communication protocols, and coordinate emergency response communications. The manager also handles technical issues, updates staff directories, and ensures continuous service during peak times or emergencies. Their role is crucial in supporting hospital staff, patients, and external contacts by facilitating clear and timely communication.

What are some common challenges faced by a Hospital Switchboard Manager and how can they be addressed?

Hospital Switchboard Managers often face the challenge of managing high call volumes while ensuring critical calls are prioritized and routed efficiently, especially during emergencies. Balancing the needs of patients, medical staff, and external callers requires strong organizational skills and the ability to remain calm under pressure. Implementing effective communication protocols, ongoing staff training, and leveraging modern telephony systems can help address these challenges and maintain smooth operations. Collaboration with IT and clinical teams is also essential to ensure that the switchboard supports the hospital’s broader communication needs.

What are the key skills and qualifications needed to thrive as a Hospital Switchboard Manager, and why are they important?

To thrive as a Hospital Switchboard Manager, you need strong organizational abilities, multitasking skills, and experience in telecommunications or administrative roles, often supported by relevant vocational training or certifications. Familiarity with hospital communication systems, switchboard software, and emergency alert protocols is typically required. Exceptional interpersonal skills, calmness under pressure, and the ability to lead and train a team help set top performers apart. These competencies are critical to ensure efficient information flow and rapid response in a hospital’s fast-paced, high-stakes environment.
Infographic showing various Hospital Switchboard Manager job openings in the United States as of June 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
RECEPTIONIST-PRN

RECEPTIONIST-PRN

Wellington Regional Medical Center

Atlanta, GA

$15.25 - $20/hr

Other

Posted 16 days ago

Job description

Behavioral Health (Hospital) Receptionist / Switchboard Operator

The Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX) is needed to work PRN (On-Call) on weekends and some evenings during the week at the front desk of our busy hospital. We are looking for an experienced Receptionist to provide a positive, responsive environment for receiving internal and external customers via telephone and face-to-face. A smile and a friendly attitude will help make you successful in this role as you are the first person many of our guests will encounter as they enter the front lobby. It is important that the Receptionist makes a lasting, positive first impression to set the tone for the total guest experience. Also, an ability to manage a high volume of calls and visitors while remaining positive and pleasant is critical for this role.

Peachford Hospital is the Southeast's premiere behavioral health and addictive disease treatment facility and has been providing compassionate care to children, adolescents, adults and seniors since 1973. Located in the beautiful Dunwoody neighborhood of Atlanta, Peachford offers inpatient acute care, as well as partial hospitalization and intensive outpatient programs.

What Will You Get To Do?

  • Answer and respond to telephone and face-to-face inquiries promptly and in a pleasant, courteous and clear manner.
  • Demonstrate knowledge of hospital emergency code response procedures.
  • Provide routine hospital-related information to callers and visitors.
  • Maintain a safe and secure lobby area.

What Does Peachford Require for this Role?

A high school diploma or GED is required and previous hospital switchboard experience is preferred.

Qualifications

A high school diploma or GED is required and previous hospital switchboard experience is preferred.

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