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Hospital Services Representative Jobs (NOW HIRING)

Novant Health

Guest Services Representative

Wilmington, NC · On-site

$12.50 - $15.50/hr

What We Offer Guest Services Representative (Full-time) Location: Novant Health New Hanover ... Build your skills and knowledge of hospital services and resources * Inclusive Culture: Thrive in a ...

Novant Health

Guest Services Representative

Wilmington, NC · On-site

$11.50 - $14/hr

What We Offer Guest Services Representative I (Part-time) Location: Novant Health New Hanover ... Build advanced knowledge of hospital services, patient rights, and service recovery practices

Novant Health

Guest Services Representative

Wilmington, NC · On-site

$12.50 - $15.50/hr

What We Offer Guest Services Representative I (Part-time) Location: Novant Health New Hanover ... Build advanced knowledge of hospital services, patient rights, and service recovery practices

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How much do hospital services representative jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for hospital services representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

How do I become a hospital services representative?

To become a hospital services representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or healthcare settings can be beneficial, and some employers may prefer candidates with knowledge of medical terminology or familiarity with hospital administrative systems.

What does a hospital services representative do?

A hospital services representative acts as a liaison between patients, healthcare providers, and insurance companies to coordinate billing, appointments, and patient information. They often handle administrative tasks, use healthcare management software, and ensure smooth communication within the hospital environment.

What's the easiest hospital services representative job to get?

Entry-level hospital services representative positions typically require good communication skills, basic computer knowledge, and a high school diploma or equivalent. These roles often have minimal experience requirements and may provide on-the-job training, making them accessible for those new to healthcare support roles.

What cities are hiring for Hospital Services Representative jobs?

Cities with the most Hospital Services Representative job openings:

What states have the most Hospital Services Representative jobs?

States with the most job openings for Hospital Services Representative jobs include:

What are popular job titles related to Hospital Services Representative jobs?

For Hospital Services Representative jobs, the most frequently searched job titles are:

Hospital Services Representative jobs near you
Infographic showing various Hospital Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Hospital Services Representative/Driver

Providence, RI

Rhode Island Blood Center
Health Care and Social Assistance • 201 - 500 employees
Learn more about Rhode Island Blood Centerexternal

$20/hr

Full-time

Re-posted 10 days ago

Job description

Responsibilities

The Hospital Services Representative position is responsible for receiving, selecting, packaging, and arranging delivery for blood components.

Maintains a high level of customer service, ensuring that every effort is made to meet the needs of both internal and external customers, including friendliness, understanding and empathy, fairness, providing options and alternatives, and sharing information. Accurately receive, record, and verify customer orders; when possible, suggest customers substitute short-dated components. Accurately receive, fill, and pack orders. Conduct daily deliveries and hospital pick-ups to customers.

Adhere to established procedures for accurately processing component returns. Maintain proper inventory control methods following current Standard Operating Procedures (SOP). Updates each component product into systems during delivery returns. Organizes blood products by expiration dates, and follows SOP to discard expired Product. Maintains set ranges for outdated RBCs/Apheresis components and contract/Adhoc units. Report questionable blood products or anomalies to a laboratory supervisor or designee. Contact hospitals and other centers to maximize utilization of available inventory. Appropriately responds to all alarms. Perform irradiate blood components. Manage nonconforming product/unsuitable product for example, recalls, quarantine, unsuitable returns, according to applicable procedures. Pack research customer orders as required. Recovered plasma processing, packing, and shipment. Coordinate hospital sample retrieval as needed across all shifts. Accept, select, pack, and ship units for antigen negative orders in the absence of IRL staff. Answer phones and accept customer orders, make adjustments, and notify customers of any changes. Performs vehicle maintenance tasks, including but not limited to oil changes and car washes. Coordinate shipments and product receipt via Fed-Ex and other freight transport. Receive samples and deliveries for other departments as applicable via external entryway.

Qualifications

Education:High School Diploma or Equivalent

Preferred QualificationsExperience quality management, inventory management, customer service.

Required:

Valid Driver's License with no moving traffic violations within the last 3 years

Schedule:

  • Monday-Friday: 2:30 PM - 11:00 PM
  • Rotating weekends - Flexible start time between 1:00 PM and 3:00 PM, based on operational needs:
    • 1:00 PM - 9:00 PM
    • 2:00 PM - 10:00 PM
    • 3:00 PM - 11:00 PM

The proposed hourly pay rate for this position is $20/hr.

Overview

Founded in 1979, Rhode Island Blood Center (RIBC) has served Rhode Island and the New England area for more than 45 years, delivering more than 90,000 lifesaving blood products annually to 50+ hospitals, EMS and healthcare partners. RIBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. RIBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit ribc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

Employment Type: FULL_TIME

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