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Hospital Patient Advocate Jobs in Ontario (NOW HIRING)

... area hospitals, we're at the forefront of medical imaging in the region. Our partnership with ... Verifies patient identity, retrieves and processes current patient insurance information and checks ...

PACU Team Leader

Etobicoke, ON · On-site

CA$55 - CA$61/hr

Working in close collaboration with hospitals, insurance providers, regional health organizations ... Promote patient advocacy, safety, and quality outcomes at all times Operations & Quality ...

... hospitals, clinics, and community health organizations. Your role is crucial in assessing patient ... Act as a patient advocate, providing emotional support and guidance throughout the treatment ...

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Hospital Patient Advocate information

See Ontario salary details

$9

$21

$49

How much do hospital patient advocate jobs pay per hour?

As of May 27, 2026, the average hourly pay for hospital patient advocate in Ontario is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hospital Patient Advocate, and why are they important?

To thrive as a Hospital Patient Advocate, you need a thorough understanding of healthcare processes, patient rights, and medical terminology, often supported by a bachelor’s degree in health administration, social work, or a related field. Familiarity with hospital information systems, case management software, and HIPAA compliance is typically required. Outstanding communication, problem-solving, and empathy are essential soft skills for effectively representing and supporting patients. These skills ensure patients’ voices are heard, their concerns are addressed, and they receive equitable care within complex healthcare environments.

How do Hospital Patient Advocates typically collaborate with medical staff to resolve patient concerns?

Hospital Patient Advocates work closely with doctors, nurses, social workers, and administrative staff to address patient concerns and ensure quality care. They often act as mediators, facilitating communication between patients and healthcare teams to clarify treatment plans, explain hospital policies, and escalate issues when needed. Advocates regularly attend interdisciplinary meetings and may accompany patients during important discussions to ensure their voices are heard. This collaborative approach helps to resolve conflicts efficiently and support both patients and clinical staff.

What are hospital patient advocates?

Hospital patient advocates are professionals who assist patients and their families in navigating the healthcare system within a hospital setting. They help address concerns about care, explain medical procedures and policies, assist with communication between patients and medical staff, and ensure that patients’ rights are respected. Patient advocates may also help resolve billing issues or direct patients to additional resources and support services. Their main goal is to ensure that patients receive high-quality, respectful, and effective care during their hospital stay.

What is the difference between Hospital Patient Advocate vs Medical Social Worker?

AspectHospital Patient AdvocateMedical Social Worker
CredentialsTypically no specific licensing, but certifications like Patient Advocate Certification are commonLicensed clinical social workers (LCSW) or licensed master social workers (LMSW)
Work EnvironmentHospitals, clinics, patient advocacy organizationsHospitals, healthcare facilities, community agencies
Employer & IndustryHealthcare providers, patient advocacy groupsHospitals, mental health agencies, social service organizations
Primary FocusAssist patients in navigating healthcare, resolve concerns, ensure patient rightsAddress psychosocial needs, provide counseling, support patient well-being

While both roles work within healthcare settings, Hospital Patient Advocates focus on patient rights and navigating care, whereas Medical Social Workers provide psychosocial support and counseling. Understanding these differences helps patients find the right support for their needs.

What are popular job titles related to Hospital Patient Advocate jobs in Ontario? For Hospital Patient Advocate jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Hospital Patient Advocate jobs in Ontario look for? The top searched job categories for Hospital Patient Advocate jobs in Ontario are:
Infographic showing various Hospital Patient Advocate job openings in Ontario as of May 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 78% Full Time, 13% Part Time, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,737 per year, or $21.5 per hour.
Patient Care Advocate | Georgetown | M-F; 7:30a - 4:30p

Patient Care Advocate | Georgetown | M-F; 7:30a - 4:30p

Radiology Partners

Other

PTO

Posted 9 days ago


Radiology Partners rating

6.4

Company rating: 6.4 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

624th of 861 rated healthcare providers


Job description

Description & Requirements

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Position Description & Requirements
WHO WE ARE AND WHAT WE DO

Since its inception in 1954,Austin Radiological Association (ARA Diagnostic Imaging)has been a cornerstone of healthcare in Central Texas. With a network of 17 state-of-the-art outpatient imaging centers and collaborations with 24 area hospitals, we're at the forefront of medical imaging in the region. Our partnership with Radiology Partners in 2019 has further enhanced our capabilities in AI technology, expanded our scale, and integrated us into a comprehensive national infrastructure. 

ARAis dedicated to providing exceptional career opportunities and keeping our team at the cutting edge of technology. We know the value of work-life balance and are committed to the personal well-being of all our team members. 

POSITION SUMMARY: 
  • Displays exemplary customer service at all times with both internal and external customers including a positive, friendly and caring attitude 
  • Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information 
  • Provides information regarding particular exams and procedures including prep information. 
  • Prepares, processes, and maintains all confidential records on new and existing patients. 
  • Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes 
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
  • High School Diploma or equivalent. 
  • Excellent customer service and interpersonal skills. Must demonstrate a pleasant, professional demeanor. 
  • Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others 
  • Must have excellent organizational skills and attention to detail. 
  • Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements. 
Why Radiology Partners
  • Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from. 
  • Compensation Reviews, Career Growth Opportunities 
  • Flexible Remote Schedules 
  • Generous PTO Plans and Paid Holidays 
  • Proudly Certified as a Great Place to Work for Five Consecutive Years 
FOR MORE INFORMATION
https://jobdescription.powerappsportals.com/PatientServiceRepI-PSRI-9-4-25/ 

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environmentwhereeveryone hasequal access and equitable resources to reach their fullpotential.We are united by our Mission to Transform Radiology and in turn have animportantimpacton the patients we serve and the healthcare systemoverall.We hold that diversity is a key source of strength from which we will build apracticeculturethat is inclusive for all.Our goal is to empower and engage the voice of every teammate topromoteawareness,compassion and a healthy respect for differences. 

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. 

Radiology Partners participates in E-verify. 

Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment.All communication during the interview and hiring process should come from an email address ending in "@radpartners.com."If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please emailTalent@radpartners.comto notify our team.

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