Patient Education Liaison Jobs in Ontario (NOW HIRING)

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

POSITION SUMMARY:

The Dialysis Liaison is an integral member of the Nephrology Program, who applies knowledge, skill and judgment to organize, and provide home haemodialysis treatment in the community within Humber River Health’s (HRH) catchment area.  The Dialysis Liaison considers individual patient needs, time, supplies, and equipment requirements in consultation with the registered nurse.

Employment Status: Permanent Part-time 
Hours of Work: Must be able to work all day/evening/weekends shift, subject to change based on unit needs. Shifts are rotating 8hr, 10hr and 12hrs. 
Location:  Humber River Health, Church Site, Traveling Required
Labour Group: NOWU
Reporting Relationship:  Manager, Home Dialysis and Transitional Care Unit, Nephrology Program
Hourly Rate: $27.613 - $30.819

RESPONSIBILITIES:

• Assist home hemodialysis patients with treatments within the home setting according to treatment plan while promoting quality of life for patients as directed by the nurse;
• Must complete and maintain related records and documentation;
• Must continuously observe patient and assist with necessary machine alarms; and must report to the primary registered nurse status changes and document;
• Assists team with necessary supplies to provide haemodialysis treatments;
• Responsible for correct use of equipment according to guidelines and protocols; and reports any piece of equipment that is out of order and remove it from use;
• Follows all infection control precautions and protocols under the direction of the Registered Nurse;
• Reports any requests or complaints made by the patient, and families to the Registered Nurse;
• Reports any other concerns or issues to the Registered Nurse as required;
• Works safely and ensure the safety of others by following established safe operating procedures, practices and policies and by reporting hazards and participating in Health & Safety training;
• Maintains confidentiality in all aspects of work;
• Attends and completes all required training, education and in-services as required;
• Participates in Quality Assurance Program, and related quality improvement activities

QUALIFICATIONS:

• Personal Support Worker certificate or equivalent;
• Minimum 1 year experience in related field;
• Demonstrated comprehensive knowledge of health care practices and techniques;
• Valid driver license in good standing with reliable vehicle to travel within HRH’s community;
• Current BCLS & CPR Certificates;
• Member of OPSWA preferred;
• Effective written and oral communication skills and interpersonal skills to work as part of a multidisciplinary team;
• Must have the knowledge, skill, judgment and ability to work with patients in an understanding, sensitive and compassionate manner;
• Must be a self-directed individual with well-developed organizational skills;
• Possess the ability to take initiative and work with minimal supervision;
• A positive attendance and work record is essential;
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.
  
• Travelling Required

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.