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Hospital Concierge Jobs in Minnesota (NOW HIRING)

LocumTenens

Hospital privileges are required for this position. About the Facility Location Albert Lea ... Concierge support with a dedicated clinician deployment specialist * Digital hub for assignment ...

Gentiva

Registered Nurse Admissions

Virginia, MN · On-site

$60 - $80/hr

Visit patients and families in their homes, hospitals, or facilities to assess eligibility for ... Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education ...

New

LocumTenens

Locums About the Facility The hospital in Fergus Falls, Minnesota provides inpatient pathology ... Concierge support with a dedicated clinician deployment specialist * Digital hub for assignment ...

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Hospital Concierge information

See Minnesota salary details

$10

$17

$24

How much do hospital concierge jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for hospital concierge in Minnesota is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.85 per hour, depending on experience, location, and employer.

What is a hospital concierge?

Hospital concierges are professionals who assist patients, visitors, and sometimes hospital staff by providing personalized services and information. Their responsibilities may include helping with wayfinding, arranging transportation, booking accommodations, answering questions about hospital amenities, and ensuring a comfortable experience during a hospital stay. They act as a liaison between patients and hospital departments, helping to reduce stress and improve overall satisfaction for those navigating the healthcare environment.

How does a hospital concierge typically interact with patients, families, and medical staff during a typical day?

A Hospital Concierge acts as a key liaison, supporting patients and their families by answering questions, arranging special services, and helping navigate hospital facilities. On a daily basis, they coordinate with clinical staff to relay patient needs, organize transportation or accommodation, and assist with non-clinical requests such as meal preferences or spiritual care. This role requires excellent communication skills and adaptability, as priorities can shift quickly in a hospital environment. Hospital Concierges often work closely with both administrative and medical teams to provide a seamless, supportive experience for patients and visitors.

What are the key skills and qualifications needed to thrive as a hospital concierge, and why are they important?

To thrive as a Hospital Concierge, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital information systems, scheduling software, and communication tools is typically required. Exceptional interpersonal skills, discretion, and the ability to remain calm under pressure help you provide seamless support to patients and visitors. These skills are essential for ensuring a positive patient experience and efficient coordination within the hospital environment.

What is the difference between Hospital Concierge vs Hospital Patient Navigator?

AspectHospital ConciergeHospital Patient Navigator
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; healthcare knowledge often preferred
Work EnvironmentHospital lobbies, patient areas, guest servicesPatient wards, clinics, hospital departments
Employer & Industry UsageHospitals, healthcare facilities focusing on patient experienceHospitals, healthcare organizations assisting patient care coordination
Common Search & Comparison IntentUnderstanding roles related to patient services and hospitalityAssisting patients with navigating healthcare services

Hospital Concierges primarily focus on enhancing patient and guest experience by providing hospitality and assistance within the hospital environment. In contrast, Hospital Patient Navigators assist patients in understanding and managing their healthcare journey, often involving care coordination. While both roles support patient needs, the Concierge emphasizes service and comfort, whereas the Navigator emphasizes healthcare guidance and support.

What qualifications do you need to be a hospital concierge?

Hospital concierges typically need a high school diploma or equivalent, along with excellent customer service and communication skills. Previous experience in hospitality, healthcare, or customer service is often preferred, and some roles may require knowledge of hospital operations or basic computer skills.

What are popular job titles related to Hospital Concierge jobs in Minnesota?

For Hospital Concierge jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Hospital Concierge jobs in Minnesota look for?

The top searched job categories for Hospital Concierge jobs in Minnesota are:

Hospital Concierge jobs near you
Infographic showing various Hospital Concierge job openings in Minnesota as of August 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 72% Full Time, 14% Part Time, and 11% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,913 per year, or $17.7 per hour.

Concierge - Avidor Minnetonka

Greystar Real Estate Partners

Minnetonka, MN • On-site

$15.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Key responsibilities

  • Organizes, coordinates, and implements resident services and programs, and acts as an information source to residents.

  • Assists with all aspects of sales and marketing for the community, including supporting the sales process and move-in procedures.

  • Manages package deliveries, maintains logs for community services, and supports scheduling and organizing resident activities and programs.

Greystar rating

8.0

Company rating: 8.0 out of 10

Based on 290 frontline employees who took The Breakroom Quiz

74th of 209 rated real estate companies

Job description

The Concierge - SH organizes, coordinates, and implements various resident services and programs and acts as an information source to residents. This role also plays an integral part in the sales process by working closely with the Community Manager and Sales Consultant/s. This role does whatever is necessary to make the selling process more effective and the move in process more efficient. The Concierge - SH will assist with all aspects of sales and marketing for the community. The Concierge - SH will contribute to the success of the community sales team's achievement of year end budgeted occupancy, revenue, and resident retention goals.

JOB DESCRIPTION

  • Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and
  • visitors while they wait to speak with a team member.
  • Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed
  • service request call backs as necessary.
  • Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and
  • coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
  • Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
  • Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
  • Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the
  • community.
  • Assists the community team with scheduling, planning and organizing resident activities and programs.
  • Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that
  • may be of interest to residents and maintains relationships and contacts with concierge vendors.

#LI-AW1

Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.

Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar's compensation strategy is tailored to appropriately reward the skillset and experience that ateam member will bring to the organization.

Robust Benefits Offered for Full-time Team Members:

  • Medical, Dental, Vision, Life

  • 401(k) with Company Match (eligibility required)

  • Short-term & Long-term Disability

  • Critical Illness/Accident/Hospital Indemnity Plans

  • Employee Assistance Program

  • Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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