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Concierge Security Jobs in Minnesota (NOW HIRING)

GardaWorld

Security Officer - Industrial

Rosemount, MN · On-site

$23/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your ability to build ...

GardaWorld

Security Officer - Industrial

Rosemount, MN · On-site

$23/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your ability to build ...

Willows Landing

Concierge PART TIME

Monticello, MN · On-site

$16.25 - $20.75/hr

Maintain security awareness and follow concierge desk guidelines. What We're Looking For * 1-3 years of customer service experience, preferably in senior living or hospitality. * Excellent ...

Willows Landing

Concierge PART TIME

Monticello, MN · On-site

$16.25 - $20.75/hr

Maintain security awareness and follow concierge desk guidelines. What We're Looking For * 1-3 years of customer service experience, preferably in senior living or hospitality. * Excellent ...

Willows Landing

Concierge PART TIME

Monticello, MN · On-site

$16.25 - $20.75/hr

Maintain security awareness and follow concierge desk guidelines. What We're Looking For * 1-3 years of customer service experience, preferably in senior living or hospitality. * Excellent ...

Auszi Gbc

Concierge Associate

Inver Grove Heights, MN · On-site

$27K - $36K/yr

Requirements We are seeking extra ordinary Guest Services member (Concierge) who can engage with ... security policies and procedures, including reporting accidents, injuries and unsafe work ...

Arcticwolf

Director, Tech Leads

Eden Prairie, MN · On-site

Strong understanding of security operations disciplines, including Concierge Security, cSOC, Incident Response, and Technical Support. * Ability to design and evolve organizational models that ...

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Concierge Security information

What is a concierge security?

A Concierge Security job combines traditional security duties with customer service. Professionals in this role are responsible for access control, monitoring premises, assisting visitors, and ensuring the safety of residents or employees. They often work in high-end residential buildings, offices, or hotels, where they provide a welcoming presence while maintaining security. Strong communication and problem-solving skills are essential for success in this role.

What types of environments do concierge security professionals typically work in, and how do their responsibilities differ from traditional security roles?

Concierge Security professionals commonly work in upscale residential buildings, luxury hotels, corporate offices, or mixed-use properties where they provide both security and front-of-house hospitality services. Unlike traditional security roles focused solely on patrolling and incident response, concierge security staff often greet residents and guests, manage access, handle deliveries, and act as a point of contact for facility inquiries. This hybrid role involves balancing the enforcement of security protocols with providing excellent customer service. The variety of tasks offers a dynamic workday and the opportunity to build strong relationships with occupants and management, making the position uniquely rewarding.

What are the key skills and qualifications needed to thrive in the concierge security position, and why are they important?

To thrive as a Concierge Security professional, you need a solid background in security operations, observation skills, and customer service, often supported by experience in hospitality or facility security roles. Familiarity with access control systems, surveillance equipment, and valid security guard licensing are typically required. Outstanding interpersonal skills, discretion, and the ability to resolve conflicts calmly help set candidates apart. These capabilities are crucial for ensuring both a safe and welcoming environment for residents, guests, or employees in settings like residential buildings, hotels, or corporate offices.

Do concierge security make good money?

Concierge security officers typically earn an average salary ranging from $25,000 to $45,000 annually, depending on experience, location, and employer. They often require customer service skills and security training, and some positions offer benefits or overtime pay. Salaries can vary based on the complexity of the environment and additional certifications held.

What are popular job titles related to Concierge Security jobs in Minnesota?

For Concierge Security jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Concierge Security jobs in Minnesota look for?

The top searched job categories for Concierge Security jobs in Minnesota are:

Concierge Security jobs near you
Infographic showing various Concierge Security job openings in Minnesota as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Vice President, Concierge Security

Arcticwolf

Eden Prairie, MN

Full-time

Medical, Dental, Life, Retirement

Re-posted 11 days ago

Job description

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on theForbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60lists, and we recently took home the2024 CRN Products of the Yearaward. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations.

Our mission is simple: End Cyber Risk. We're looking for a Vice President, Concierge to be part of making that happen. TheDirector, Concierge Services plans and directs all aspects ofService delivery for their geography.

Location Requirement: Candidates must be based within reasonable commuting distance of one of our Security Operations Centers (SOCs), located in San Antonio, TX; Eden Prairie, MN; Pleasant Grove, UT; or Waterloo, ON.

Role Summary

We're looking for a strategic, customer-obsessed leader to transform and scale our Cybersecurity Concierge function. As VP, Concierge Services, you will deliver a premium, high-touch experience that drives measurable security outcomes for customers of all sizes.

You'll define and operationalize a next-generation concierge model-leveraging AI, automation, and data-driven insights-to improve customer value, accelerate response, and strengthen trust. This role blends executive customer engagement, operational excellence, and transformation leadership to elevate both service quality and business impact.

As a Vice President, Concierge Security, you will:

Strategic Leadership & Transformation

  • Define and execute the vision for a scalable, global concierge program
  • Modernize operations using AI, automation, and predictive analytics
  • Partner cross-functionally to enhance customer experience and outcomes

Customer & Executive Engagement

  • Act as a trusted advisor to senior customer stakeholders (CISOs, CIOs)
  • Lead executive briefings, escalations, and crisis communications
  • Build long-term relationships that drive trust and retention

Operational Excellence & Delivery

  • Establish KPIs to improve response times, customer satisfaction, and retention
  • Drive data-driven decision-making and continuous improvement
  • Maintain a high-touch, white-glove service at scale

Incident & Escalation Leadership

  • Oversee coordination of incident response across internal teams
  • Ensure rapid, effective engagement during critical customer events
  • Translate post-incident insights into operational improvements

Team Leadership & Collaboration

  • Build and develop high-performing, customer-facing security teams
  • Foster a culture of accountability, innovation, and excellence
  • Act as the voice of the customer across Product, Sales, and Security teams

Required Skills and Experience:

  • 12+ years in cybersecurity or security operations
  • 7+ years leading customer-facing teams
  • Proven success scaling service operations and driving transformation

Expertise

  • Strong knowledge of SOC operations, incident response, and security tools (SIEM, SOAR, EDR/XDR)
  • Experience with cloud security and modern architectures
  • Ability to communicate complex technical concepts to executive audiences

Leadership

  • Executive presence and crisis leadership skills
  • Highly collaborative and metrics-driven
  • Track record of leveraging AI and emerging technologies to improve outcomes

Preferred Qualifications:

  • Experience in cybersecurity SaaS, MSSP, or global technology services environments.
  • Familiarity with security frameworks such as NIST, ISO 27001, and SOC2.
  • MBA or cybersecurity certifications (CISSP, CISM, GIAC)a plus.
  • Experience implementing AI-driven support models, workflow automation,and/or predictive analytics programs.

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work - USA (2021-2024), Great Place to Work - Canada (2021-2024), Great Place to Work - UK (2024), and Kununu Top Company - Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

Equity for all employees

Flexible time off and paid volunteer days

RRSP and 401k match

Training and career development programs

Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services

Robust Employee Assistance Program (EAP) with mental health services

Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

Security Requirements

  • Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

  • Background checks are required for this position.

  • This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations.

The base salary range for this job family is 218,000 to 326,000 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.

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