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Hospital Ambassador Jobs (NOW HIRING)

Bloom Healthcare

Practice Ambassador

San Antonio, TX · On-site

$13.50 - $18.25/hr

Assisted Living Facilities, Skilled Nursing Facilities, Hospitals, as well as all outside care and ... Practice Ambassador Requirements: * Prior Sales or Marketing experience in Assisted Living ...

Bloom Healthcare

Practice Ambassador

Saint Louis, MO · On-site

$14.50 - $19.75/hr

Assisted Living Facilities, Skilled Nursing Facilities, Hospitals, as well as all outside care and ... Practice Ambassador Requirements: * Prior Sales or Marketing experience in Assisted Living ...

Bloom Healthcare

Practice Ambassador

San Antonio, TX · On-site

$13.50 - $18.25/hr

Assisted Living Facilities, Skilled Nursing Facilities, Hospitals, as well as all outside care and ... Practice Ambassador Requirements: * Prior Sales or Marketing experience in Assisted Living ...

Bloom Healthcare

Practice Ambassador

Saint Louis, MO · On-site

$14 - $19/hr

Assisted Living Facilities, Skilled Nursing Facilities, Hospitals, as well as all outside care and ... Practice Ambassador Requirements: * Prior Sales or Marketing experience in Assisted Living ...

Highmark Health

Transport Services Associate

Pittsburgh, PA · On-site

$14.75 - $19.50/hr

Serves as a hospital ambassador and provides information and direction to patients and visitors. (5%) * Ensures that transportation equipment is kept clean and in good working order. (5%) * Performs ...

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Hospital Ambassador information

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How much do hospital ambassador jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for hospital ambassador in the United States is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is a hospital ambassador?

Hospital Ambassadors are staff members who serve as the welcoming face of a hospital, assisting patients and visitors with directions, information, and support. They help create a positive first impression by answering questions, guiding people to their destinations, and sometimes assisting with administrative tasks. These ambassadors play a key role in improving patient experience by ensuring visitors feel comfortable and informed throughout their hospital visit.

How does a hospital ambassador typically collaborate with clinical and non-clinical staff to enhance patient experience?

Hospital Ambassadors act as liaisons between patients, their families, and hospital staff, working closely with both clinical teams (like nurses and doctors) and non-clinical departments (such as administration or housekeeping). They often coordinate to resolve patient concerns, provide real-time feedback, and ensure that patient needs are promptly addressed. Regular communication and teamwork are essential, as Ambassadors may help facilitate smoother admissions, discharges, or wayfinding in the hospital. This role requires strong interpersonal skills and adaptability to work with diverse professionals across the organization.

What are the key skills and qualifications needed to thrive as a hospital ambassador, and why are they important?

To thrive as a Hospital Ambassador, you need strong customer service skills, knowledge of hospital protocols, and typically a background in healthcare or hospitality. Familiarity with hospital information systems, visitor management software, and communication tools is often required. Excellent interpersonal abilities, cultural sensitivity, and problem-solving skills help create a welcoming environment and resolve visitor concerns. These skills are essential to ensure positive visitor experiences, smooth hospital operations, and effective support for patients and their families.

What is the difference between Hospital Ambassador vs Patient Liaison?

AspectHospital AmbassadorPatient Liaison
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or communication certifications beneficial
Work EnvironmentHospital or healthcare facility, engaging with visitors and staffHospital, outpatient clinics, or healthcare settings, focusing on patient communication
Employer & Industry UsageHospitals, healthcare organizations, community outreach programsHospitals, clinics, healthcare providers, patient support services

Both roles involve engaging with patients and visitors within healthcare settings. A Hospital Ambassador typically focuses on welcoming visitors, providing information, and promoting hospital services, while a Patient Liaison emphasizes direct communication with patients to address concerns and facilitate care. Understanding these differences helps in choosing the right career path or job search focus within healthcare support roles.

What does a hospital ambassador do at a hospital?

A hospital ambassador is responsible for welcoming and guiding patients, visitors, and staff within the hospital. They often provide information, assist with wayfinding, and help create a positive environment, requiring good communication and customer service skills. The role may involve coordinating with hospital departments and adhering to safety protocols.
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Hospital Ambassador jobs near you
Infographic showing various Hospital Ambassador job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 69% Full Time, 18% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,047 per year, or $20.2 per hour.

Veterinary Receptionist (Care Coordinator) - Ambassador Dog & Cat Hospital

Ambassador Dog & Cat Hospital

Los Angeles, CA • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago

Job description

PetVet Care Centers' Ambassador Dog & Cat Hospital is currently seeking a Veterinary Receptionist (Care Coordinator) to join our team!
At PetVet Care Centers, our mission is to improve the lives of animals and people - providing exceptional and compassionate care at every stage - for all the moments that matter.
Because life is better with pets.
We deliver the Ultimate Care Experience - every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.
With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:
  • Local autonomy with national support
  • Career mobility and development opportunities
  • A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.
Position Overview
Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.
Ambassador Dog & Cat Hospital in Los Angeles, CA has built a reputation for attentive, individualized care for both canine and feline patients. Our supportive team culture emphasizes mentorship, growth, and delivering exceptional service to our loyal client base.
Key Responsibilities
  • Provides excellent customer service in-person, over the phone, and during high-stress situations.
  • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
  • Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
  • Assists with medication pickups, inquiries, and provides information about services and products.
  • Inputs and manages data in practice management software, including billing and accounts.
  • Assists with retail sales, weighing pets, processing faxes, and maintaining records.
  • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)
  • Applicants must be 18 years of age or older to be considered for this position
  • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
  • Knowledge of clerical procedures and ability to organize files and records
  • Excellent customer service skills, providing courteous and prompt assistance
  • Front office experience at Veterinary Hospital or medical field

Schedule: Monday, Tuesday, Thursday, Saturdays | Wednesday or Fridays
What We Offer
We care deeply about supporting our team members - professionally and personally. Benefits include:
  • Medical, dental, and vision insurance
  • Paid Parental Leave (birth, adoption, foster)
  • 401(k) with discretionary contribution
  • Team Member Pet Discounts
  • Emotional wellbeing support - including Calm app access and 24/7 EAP
  • CE stipends and career development resources
  • Grant Circle - a relief fund for team members facing personal hardship
  • Local hospital culture backed by national resources

Pay Range
$20-$23 USD
At PetVet Care Centers, we're committed to a Culture of Care - for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

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