1

Hospital Ambassador Jobs (NOW HIRING)

SECURITY OFFICER

Cincinnati, OH · On-site

$15.25 - $18.25/hr

... hospital ambassador Qualifications KNOWLEDGE AND SKILLS: Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the , credentials ...

SECURITY OFFICER

Cincinnati, OH · On-site

$15.25 - $18.25/hr

... hospital ambassador Qualifications KNOWLEDGE AND SKILLS: Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the , credentials ...

Showing results 21-40

Hospital Ambassador information

See salary details

$11

$20

$28

How much do hospital ambassador jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for hospital ambassador in the United States is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is a hospital ambassador?

Hospital Ambassadors are staff members who serve as the welcoming face of a hospital, assisting patients and visitors with directions, information, and support. They help create a positive first impression by answering questions, guiding people to their destinations, and sometimes assisting with administrative tasks. These ambassadors play a key role in improving patient experience by ensuring visitors feel comfortable and informed throughout their hospital visit.

How does a hospital ambassador typically collaborate with clinical and non-clinical staff to enhance patient experience?

Hospital Ambassadors act as liaisons between patients, their families, and hospital staff, working closely with both clinical teams (like nurses and doctors) and non-clinical departments (such as administration or housekeeping). They often coordinate to resolve patient concerns, provide real-time feedback, and ensure that patient needs are promptly addressed. Regular communication and teamwork are essential, as Ambassadors may help facilitate smoother admissions, discharges, or wayfinding in the hospital. This role requires strong interpersonal skills and adaptability to work with diverse professionals across the organization.

What are the key skills and qualifications needed to thrive as a hospital ambassador, and why are they important?

To thrive as a Hospital Ambassador, you need strong customer service skills, knowledge of hospital protocols, and typically a background in healthcare or hospitality. Familiarity with hospital information systems, visitor management software, and communication tools is often required. Excellent interpersonal abilities, cultural sensitivity, and problem-solving skills help create a welcoming environment and resolve visitor concerns. These skills are essential to ensure positive visitor experiences, smooth hospital operations, and effective support for patients and their families.

What is the difference between Hospital Ambassador vs Patient Liaison?

AspectHospital AmbassadorPatient Liaison
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or communication certifications beneficial
Work EnvironmentHospital or healthcare facility, engaging with visitors and staffHospital, outpatient clinics, or healthcare settings, focusing on patient communication
Employer & Industry UsageHospitals, healthcare organizations, community outreach programsHospitals, clinics, healthcare providers, patient support services

Both roles involve engaging with patients and visitors within healthcare settings. A Hospital Ambassador typically focuses on welcoming visitors, providing information, and promoting hospital services, while a Patient Liaison emphasizes direct communication with patients to address concerns and facilitate care. Understanding these differences helps in choosing the right career path or job search focus within healthcare support roles.

What does a hospital ambassador do at a hospital?

A hospital ambassador is responsible for welcoming and guiding patients, visitors, and staff within the hospital. They often provide information, assist with wayfinding, and help create a positive environment, requiring good communication and customer service skills. The role may involve coordinating with hospital departments and adhering to safety protocols.
More about Hospital Ambassador jobs

What cities are hiring for Hospital Ambassador jobs?

Cities with the most Hospital Ambassador job openings:

What states have the most Hospital Ambassador jobs?

States with the most job openings for Hospital Ambassador jobs include:

What are popular job titles related to Hospital Ambassador jobs?

For Hospital Ambassador jobs, the most frequently searched job titles are:

Infographic showing various Hospital Ambassador job openings in the United States as of September 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 72% Full Time, 16% Part Time, and 7% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $42,047 per year, or $20.2 per hour.

Transport Services Associate - West Penn Hospital - Full Time - Evening

Pittsburgh, PA • On-site

Highmark Health
Health Care and Social Assistance • 10K+ employees

Other

Posted 15 days ago


Highmark Health rating

7.8

Company rating: 7.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW:

This job transports patients, medical records, mail, specimens and equipment/materials throughout the facility.

ESSENTIAL RESPONSIBILITIES:

  • Transports inpatients and outpatients within the facility from initial start location to the destination location. (70%)

  • Delivers equipment/materials and specimens to requesting department. Includes use of the pneumatic tube system. (20%)

  • Serves as a Hospital ambassador and provides information and direction to patients and visitors. (5%)

  • Ensures that transportation equipment is kept clean and in good working order. (5%)

  • Performs other duties as assigned or required.

QUALIFICATIONS:

Minimum

  • High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.

  • Ability to maintain the highest measure confidentiality.

  • Good oral and written communication skills as well as strong organizational skills needed to maintain working relationships, with both internal and external departments and customers at all levels.

Preferred

  • Proficiency in dealing with customer service.

  • CPR certification.

*Working Hours:

Monday - Friday, 8am-4:30p, rotational weekends/holidays

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J271493


What Highmark Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Highmark Health logo

About Highmark Health

Sourced by ZipRecruiter

A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best. Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia, and eastern and northwestern New York with customers in 50 states and the District of Columbia. We passionately serve individual consumers and fellow businesses alike. And our companies cover a diversified spectrum of essential health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions. Our financial position reflects strength and stability, with our year-end 2022 consolidated revenues totaling $26 billion. And we're proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.

Industry

Health care and social assistance and insurance services

Company size

10,000+ Employees

Headquarters location

Pittsburgh, PA, US