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Ambassador Hospital Concierge Jobs (NOW HIRING)

Legend Senior Living

Concierge

Southampton, PA · On-site

$15 - $19.25/hr

Hospital Indemnity, Accident Insurance, Critical Illness, legal/Identify Theft, and Disability ... Serves as the frontline ambassador to all residents and guests providing the highest level of ...

Legend Senior Living

Concierge

PA · On-site

$15 - $19.50/hr

Hospital Indemnity, Accident Insurance, Critical Illness, legal/Identify Theft, and Disability ... Serves as the frontline ambassador to all residents and guests providing the highest level of ...

Compass Group

CONCIERGE

Manhattan, NY · On-site

$25 - $28/hr

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It ... Job Summary As a Concierge, you will embark on a journey of hospitality excellence as a valued ...

Sodexo

Concierge

Oklahoma City, OK · On-site

$15 - $17.10/hr

Concierge Location: SSM ST. ANTHONY HOSPITAL - 12321005 Workdays/shifts : ANY SHIFT (OPEN ... As a Concierge, you are a warm-welcomer and experience ambassador. Your dedication to customer ...

Sodexo

Concierge

Oklahoma City, OK

$15 - $17.10/hr

Concierge Location: SSM ST. ANTHONY HOSPITAL - 12321005 Workdays/shifts : ANY SHIFT (OPEN ... As a Concierge, you are a warm-welcomer and experience ambassador. Your dedication to customer ...

Sodexo

Concierge

Oklahoma City, OK

$15 - $17.10/hr

Concierge Location: SSM ST. ANTHONY HOSPITAL - 12321005 Workdays/shifts : ANY SHIFT ... As a Concierge, you are a warm-welcomer and experience ambassador. Your dedication to customer ...

Sodexo

Concierge

Oklahoma City, OK · On-site

$15 - $17.10/hr

Concierge Location: SSM ST. ANTHONY HOSPITAL - 12321005 Workdays/shifts: ANY SHIFT (OPEN ... As a Concierge, you are a warm-welcomer and experience ambassador. Your dedication to customer ...

GardaWorld

Hospital Security Officer

Fort Pierce, FL · On-site

$18/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... Ambassador - a promising career awaits you! GardaWorld Security is a global champion in ...

GardaWorld

Hospital Security Officer

Fort Pierce, FL · On-site

$18/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... Ambassador - a promising career awaits you! GardaWorld Security is a global champion in ...

GardaWorld

Hospital Security Officer

Fort Pierce, FL · On-site

$18/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... Ambassador - a promising career awaits you! GardaWorld Security is a global champion in ...

GardaWorld

Hospital Security Officer

Fort Pierce, FL · On-site

$18/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... Ambassador - a promising career awaits you! GardaWorld Security is a global champion in ...

GardaWorld

Hospital Security Officer

Fort Pierce, FL · On-site

$18/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer. Ready to suit up as a ... Ambassador - a promising career awaits you. GardaWorld Security is a global champion in ...

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How much do ambassador hospital concierge jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for ambassador hospital concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is an Ambassador Hospital Concierge?

Ambassador Hospital Concierges are professionals who provide personalized assistance, information, and support to patients and visitors within a hospital setting. Their role includes greeting guests, answering questions, helping with directions, arranging special services, and ensuring a comfortable and positive experience for everyone. They act as a liaison between patients, families, and hospital staff, helping to address concerns and facilitate communication. Their presence helps enhance patient satisfaction and streamlines the hospital visit process.

How does an Ambassador Hospital Concierge typically collaborate with medical staff and patients to enhance the patient experience?

As an Ambassador Hospital Concierge, you serve as a vital bridge between patients, their families, and hospital staff. You’ll regularly coordinate with nurses, physicians, and administrative teams to facilitate special requests, address concerns, and ensure clear communication about hospital services. Your role often involves anticipating patient needs, resolving challenges with empathy, and providing personalized assistance to make hospital stays more comfortable and less stressful. This collaborative approach not only improves patient satisfaction but also supports a positive and efficient hospital environment.

What are the key skills and qualifications needed to thrive as an Ambassador Hospital Concierge, and why are they important?

To thrive as an Ambassador Hospital Concierge, you need excellent customer service skills, knowledge of hospital protocols, and experience in hospitality or healthcare environments. Familiarity with hospital information systems, scheduling software, and communication tools is typically required. Outstanding interpersonal abilities, discretion, and problem-solving skills help create a welcoming and efficient patient experience. These skills are vital for ensuring patient satisfaction, smooth hospital operations, and effective support for patients and visitors.

What is the difference between Ambassador Hospital Concierge vs Patient Service Representative?

AspectAmbassador Hospital ConciergePatient Service Representative
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentHospital lobby, patient areas, front deskHospital front desk, patient registration areas
Employer & IndustryHospitals, healthcare facilitiesHospitals, clinics, healthcare providers
Primary RoleWelcoming patients, providing information, assisting visitorsRegistering patients, managing appointments, handling inquiries

Both roles involve customer service in healthcare settings and require similar credentials. However, the Ambassador Hospital Concierge focuses on welcoming and guiding visitors, while the Patient Service Representative handles administrative tasks like registration and scheduling. Understanding these differences helps job seekers find the right position in hospital customer service roles.

Is being an ambassador hospital concierge a difficult job?

Ambassador hospital concierge roles can be demanding as they require excellent customer service skills, the ability to handle stressful situations, and knowledge of hospital procedures. The job often involves working flexible hours and maintaining professionalism in a fast-paced healthcare environment.

What is the easiest hospital job to get into?

The easiest hospital job to get into is often a patient transporter or hospital aide position, which typically requires minimal formal education and training. These roles usually involve on-the-job training and may require a high school diploma or equivalent, making them accessible entry points into healthcare employment.

What cities are hiring for Ambassador Hospital Concierge jobs?

Cities with the most Ambassador Hospital Concierge job openings:

What states have the most Ambassador Hospital Concierge jobs?

States with the most job openings for Ambassador Hospital Concierge jobs include:

What are popular job titles related to Ambassador Hospital Concierge jobs?

For Ambassador Hospital Concierge jobs, the most frequently searched job titles are:

Infographic showing various Ambassador Hospital Concierge job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 69% Full Time, 18% Part Time, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Ambassador Hospital Concierge - Patient & Guest Relations - Hospital of the Univ of Penn - FT Days

Philadelphia, PA • On-site

Pennsylvania Medicine
See more jobs at Pennsylvania Medicineexternal

$15.75 - $20.25/hr

Full-time

Re-posted yesterday

Penn Medicine rating

7.5

Company rating: 7.5 out of 10

Based on 355 frontline employees who took The Breakroom Quiz

231st of 898 rated healthcare providers

Job description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title: Ambassador Hospital Concierge
Entity: Hospital of the University of Pennsylvania
Department: Patient and Guest Relations
Location: Perelman Center for Advanced Medicine (PCAM), 3400 Civic Center Blvd, Philadelphia PA 19104
Hours: 1.0 FTE (40 hours per week), Day shift (7:30am -5:30pm, one weekend shift every 6 weeks w/ two days off during pay period when you work a weekend)
*Competitive Benefits, Career Growth Opportunities and Tuition Assistance! *
The Patient & Guest Relations (PGR) department at the Hospital of the University of Pennsylvania at Penn Medicine is the central hub for managing patient concerns, ensuring compliance with CMS regulations, and supporting a safe, compassionate Penn Medicine experience. The team handles real time complaints and formal grievances while partnering closely with physicians, nurses, security, transport, and clinical leaders to resolve issues quickly and effectively. PGR also provides high touch services including welcoming greetings, visitation support, wayfinding, caregiver resources, volunteer coordination, and notary services. The department thrives on collaboration, communication, and problem solving, making it an ideal environment for candidates who excel in empathy, emotional intelligence, critical thinking, and cross department teamwork-people who want to make a meaningful impact on patients, families, and the overall care experience at Penn Medicine.
Summary:
  • Delivers on our promise to provide a high quality and supportive welcome to all visitors, patients and families. This position is responsible for greeting and responding to the needs of our patients, visitors and families by providing information and assistance in a timely manner. Greets 8,000 to 10,000 patients, family members, employees daily.

Responsibilities:
  • Provide a welcome to every patient, family member or visitor in accordance with the training provided through Penn Medicine Academy (scripting). Initiates greeting and positive interaction to all. Anticipate and respond to patient, visitor and hospital staff concerns, expectations or needs in a timely manner. Assist immobile patients out of/into vehicles and into/out of wheelchairs safely and courteously. Manages visitor flow at entrances to assure patients of timely arrival for appointments. Support all wayfinding, including the coordination of Outpatient Transports. Collaborate with patients, visitors and hospital staff to deliver a coordinated and seamless service to Patients and Visitors, including patient transportation. Work within a safe environment regarding patient's special needs in order to prevent falls or other accidents. Provide other services such as calling for cabs, coordinating paratransit, and assisting patients with hotels, restaurants and public transportation services. Ensure all outside vendors check in with Security.
Education or Equivalent Experience:
  • H.S. Diploma/GED (Required)
  • Associate of Arts or Science preferred
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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