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Hornblower Cruises Jobs (NOW HIRING)

Hornblower

Server - City Cruises Chicago

Chicago, IL · On-site

$17.35/hr

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history ... City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and ...

Hornblower

City Cruises DC - Deckhand

Washington, DC · On-site

$18.40/hr

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history ... City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and ...

Hornblower

Port Engineer - Alcatraz Cruises

San Francisco, CA · On-site

$94K - $127K/yr

  • Retirement

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history ... City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and ...

Hornblower City Cruises

Bartender

Boston, MA

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

Hornblower

Deckhand | City Cruises New York

New York, NY · On-site

$17 - $18/hr

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history ... City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and ...

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Hornblower Cruises information

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$39.5K

$64.3K

$92K

How much do hornblower cruises jobs pay per year?

As of Aug 18, 2026, the average yearly pay for hornblower cruises in the United States is $64,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $79,500.00 per year, depending on experience, location, and employer.

What is Hornblower Cruises?

Hornblower Cruises is a company that operates sightseeing cruises, dining cruises, ferry services, and private charter events on waterways in various cities, primarily in the United States. They are known for offering unique experiences on the water, such as dinner cruises, harbor tours, and special event cruises. Hornblower also operates official ferry services to destinations like Alcatraz Island in San Francisco and the Statue of Liberty in New York. The company aims to provide memorable experiences with excellent hospitality and scenic views.

What are the typical daily responsibilities of a crew member on Hornblower Cruises?

Crew members on Hornblower Cruises are responsible for ensuring guest safety, providing exceptional customer service, assisting with onboard events, and maintaining the cleanliness and readiness of the vessel. Daily tasks often include greeting and assisting passengers, helping with docking procedures, setting up dining areas, and supporting other team members as needed. The role can be fast-paced, especially during boarding and meal services, and requires excellent teamwork and adaptability to changing situations on the water.

What are the key skills and qualifications needed to thrive as a Hornblower Cruises crew member?

To thrive as a Hornblower Cruises crew member, you need strong customer service skills, basic safety training, and relevant experience or certifications depending on the specific role (such as food handling or maritime credentials). Familiarity with reservation systems, point-of-sale software, and maritime safety equipment is often required. Excellent communication, teamwork, and adaptability in dynamic environments help you stand out. These skills ensure a safe, enjoyable, and memorable experience for guests while maintaining smooth cruise operations.

What is the difference between Hornblower Cruises vs Deckhand?

AspectHornblower CruisesDeckhand
Required CredentialsCPR/First Aid, maritime safety certificationsBasic safety training, maritime certifications often preferred
Work EnvironmentLuxury cruise ships, sightseeing vesselsOnboard ships, working outdoors, physical tasks
Employer & IndustryTourism, hospitality, maritime industryMaritime transportation, cruise lines, ferries

Hornblower Cruises and Deckhands both operate in the maritime tourism industry, but Hornblower Cruises typically involves customer service and operating luxury vessels, while Deckhands focus on onboard maintenance and safety tasks. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

More about Hornblower Cruises jobs

What cities are hiring for Hornblower Cruises jobs?

Cities with the most Hornblower Cruises job openings:

What states have the most Hornblower Cruises jobs?

States with the most job openings for Hornblower Cruises jobs include:

What job categories do people searching Hornblower Cruises jobs look for?

The top searched job categories for Hornblower Cruises jobs are:

Hornblower Cruises jobs near you
Infographic showing various Hornblower Cruises job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,323 per year, or $30.9 per hour.

Server - City Cruises Chicago

Hornblower

Chicago, IL • On-site

$17.35/hr

Part-time

Re-posted 12 days ago

Hornblower rating

6.6

Company rating: 6.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

6th of 9 rated cruise lines

Job description

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systemsHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary:
The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.
Duties and Responsibilities:
  • Provide exceptional hospitality to guests and coworkers as prescribed in our service systems, RESPECT.
  • Greet guests and serve food and beverages in a timely fashion.
  • Accurately take orders and enter them into the point-of-sale system.
  • Maintain the cleanliness and safety of all common areas and service stations.
  • Participate in the celebration and entertainment experience of the guest.
  • Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture.
  • Accurately collect payment from guests for on-board purchases.
  • Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest.
  • Be prepared to begin work at the scheduled time.
  • Maintain uniform and personal grooming in compliance with appearance standards.
  • Assist with the warm and efficient greeting and seating of guests when they arrive.
  • Additional job duties as assigned.

Physical Requirements
  • Ability to work onboard a moving vessel in varying weather and sea conditions, including maintaining balance and stability while underway.
  • Ability to stand and walk for extended periods, frequently throughout a shift.
  • Ability to navigate stairs, ladders, narrow passageways, and confined spaces commonly found onboard vessels.
  • Ability to lift, carry, push, and pull supplies, equipment, and inventory weighing up to 40 pounds independently.
  • Ability to bend, stoop, kneel, crouch, reach overhead, and perform repetitive motions as required in food service and hospitality operations.
  • Ability to respond quickly and effectively during normal operations, guest service situations, and emergency procedures.
  • Ability to safely work in a fast-paced environment with exposure to moving equipment, wet surfaces, temperature variations, and moderate noise levels.
  • Ability to visually inspect service areas, food presentation, cleanliness standards, and safety conditions.
  • Ability to communicate effectively with guests, crew members, and management in person and via radio or other communication devices.
  • Successfully complete vessel-specific safety and emergency training.
  • Ability to work flexible schedules, including evenings, weekends, holidays, and extended shifts as operational needs require.

Work Environment
  • Work is performed primarily onboard a Coast Guard-inspected passenger vessel, with duties split between dining, service, storage, galley-adjacent, and administrative areas.
  • Position requires regular movement throughout multiple decks and may involve occasional exposure to outdoor marine environments, including heat, humidity, rain, wind, and sunlight.
  • Must be able to safely perform duties while the vessel is docked or underway.

Requirements & Qualifications:
  • High school diploma or equivalent required.
  • One (1) year experience in high volume restaurant preferred.
  • Will work for extended periods without sitting.
  • Required to lift furniture and other heavy items such as dishes up and down stairs.
  • Must meet minimum state age requirements.
  • Strong customer service, organization, and interpersonal skills.
  • Maintain a high level of organization, detailed oriented and meet deadlines.
  • Handle multiple tasks/projects at one time.
  • Establish and maintain effective working relationships as required by job responsibility.
  • Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
  • Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
  • Must be able to effectively understand and convey written and verbal information to coworkers and guests.
  • Maintain uniform and personal grooming in compliance with appearance standards.
  • Will be required to be available for work nights, weekends and on all major holiday

#HB2 - Medium Priority
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

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