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Home Inbound Call Center Jobs in Toronto, ON (NOW HIRING)

Lifeline, Total IT Solutions, Inc.

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Bilingual (English/French) Junior IT/VoIP Call Centre Tech

Vaughan, ON · On-site

CA$50K - CA$60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

We are seeking a Bilingual (English/French) Junior IT/VoIP Call Centre Tech to join our team! You ... lab, home lab networking, or self-taught IT tinkering. - CompTIA A+/Network+ or IT-related ...

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ADP

Financial Services Representative

Toronto, ON

As a Financial Services Representative , you'll be responsible for handling internal and external requests in a centralized call center environment, with the inbound component comprising roughly of ...

OneVest

Business Development Representative

Toronto, ON · On-site

Inbound Qualification: Rapidly follow up with, educate, and qualify inbound leads generated by our ... Experience: 0-2 years of sales or customer-facing experience (Finance, Technology, or call center ...

goeasy

Customer Service Representative

Mississauga, ON

CA$18.10/hr

  • Medical

  • PTO

Taking inbound calls to resolve customer inquiries while demonstrating compassion and empathy ... Experience in a customer-facing measured work/call center environment considered an asset

Arrow Workforce Solutions

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Bilingual Customer Service Representative (French)

Brampton, ON · On-site

CA$23.76/hr

Hybrid schedule: 1 week onsite / 1 week work from home Work From Home Requirements: * Reliable high ... Previous experience in a call centre, customer service, or contact centre environment. * Strong ...

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All JobsHome Inbound Call Center JobsHome Inbound Call Center Jobs in Toronto, ON

Home Inbound Call Center information

What are the typical work hours and scheduling expectations for a home inbound call center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What is a home inbound call center?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in a home inbound call center position?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the most commonly searched types of Home Inbound Call Center jobs in Toronto, ON?

The most popular types of Home Inbound Call Center jobs in Toronto, ON are:

What are popular job titles related to Home Inbound Call Center jobs in Toronto, ON?

For Home Inbound Call Center jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Home Inbound Call Center jobs in Toronto, ON look for?

The top searched job categories for Home Inbound Call Center jobs in Toronto, ON are:

Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in Toronto, ON as of August 2026, with employment types broken down into 71% Full Time, 25% Part Time, and 4% Temporary. Highlights an 74% In-person, and 26% Remote job distribution.

Customer Service Representative

PGW Auto Glass

Mississauga, ON

Full-time

Re-posted 8 days ago

PGW Auto Glass rating

4.9

Company rating: 4.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

403rd of 419 rated retail wholesalers

Job description

Duties/Responsibilities:
  • Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for glass and installation products considered for sale to PGW.
  • Call center functions to provide quality customer service.
  • Ensure the company establishes and maintains constant communication with customers.
  • Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries.
  • Generate sales/buys from online leads.
  • Assume other duties as assigned.   
  • Required to work an assigned Saturday when needed.
Required Skills/Abilities:
  • Must have good written and verbal communication skills.
  • Must have good customer relations skills.
  • Ability to work well with others.
  • Must have the ability to work under conditions of frequent interruptions.
  • Be attentive to details.
Education and Experience: 
  • High School graduate or equivalent
Essential Physical Demands/Work Environment: 
  • Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.

What PGW Auto Glass employees say

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