ZipRecruiter

Log In

2

Part Time Call Center Representative Jobs in Toronto, ON

Driven Brands, Inc.

Customer Support Rep

Hamilton, ON

CA$19.35/hr

Customer Service Representative - Part time Remote - Ontario, Canada Driven Brands is looking for ... Minimum 2 years of call centre experience * Bilingualism English/Spanish and/or French is an asset ...

ABL Careers

Be Seen First

Accounting Clerk

Newmarket, ON · On-site

CA$24 - CA$25.50/hr

Accounting Clerk - Part Time Position-Tuesday, Wednesday & Thursdays Looking to work part time? ... call centre, and bilingual staff for office and industrial environments. Our main focus is on ...

Aramark

Dietary Worker

Toronto, ON · On-site

Job Responsibilities • Function comfortably in a fast-paced, performance-based call center ... Part-time Dietary Aide

next page

Showing results 1-20

All JobsCall Center Representative JobsPart Time Call Center Representative JobsPart Time Call Center Representative Jobs in Toronto, ON

Part Time Call Center Representative information

What does a part time call center representative do?

A Part Time Call Center Representative is responsible for handling incoming or outgoing customer calls on behalf of a company. Their main duties include answering questions, resolving complaints, providing information about products or services, and documenting customer interactions. They typically work flexible hours, often evenings or weekends, and may work in various industries such as retail, banking, or telecommunications. Good communication and problem-solving skills are essential for this role.

What are some common challenges faced by part time call center representatives, and how can they be managed?

Part time call center representatives often face challenges such as handling high call volumes during peak shifts, adapting to various customer personalities, and staying updated on product or service changes with limited hours. Effective time management and strong communication skills are key to managing these challenges. Employers typically provide thorough training and ongoing support, and teamwork is encouraged to ensure representatives feel prepared and confident during their shifts.

What are the key skills and qualifications needed to thrive as a part time call center representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, problem-solving, and a positive attitude are crucial soft skills for excelling in customer interactions. These competencies ensure efficient issue resolution, customer satisfaction, and smooth workflow in a fast-paced call center environment.

What are the most commonly searched types of Call Center Representative jobs in Toronto, ON?

The most popular types of Call Center Representative jobs in Toronto, ON are:

What are popular job titles related to Part Time Call Center Representative jobs in Toronto, ON?

For Part Time Call Center Representative jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Part Time Call Center Representative jobs in Toronto, ON look for?

The top searched job categories for Part Time Call Center Representative jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Part Time Call Center Representative jobs?

Cities near Toronto, ON with the most Part Time Call Center Representative job openings:

Part Time Call Center Representative jobs near you
Infographic showing various Part Time Call Center Representative job openings in Toronto, ON as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Bilingual Call Centre Agent

Brink's Incorporated

Toronto, ON

Part-time

Re-posted 13 days ago

Brink's rating

6.7

Company rating: 6.7 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

136th of 150 rated financial services

Job description

About the jobAbout the Role

The Brink's National Client Services (BNCS) team is committed to putting customers at the center of everything we do while delivering a best-in-class customer experience.

We are looking for customer-focused professionals who enjoy solving problems, providing effective solutions, and working in a fast-paced environment. If you thrive on helping others and collaborating with a team, we'd love to hear from you.

Availability Requirements

This role requires flexibility to support schedule coverage, including employee absences and vacation periods.

Required Shift Availability
  • 08:00 AM - 04:00 PM
  • 03:00 PM - 11:00 PM
  • 11:00 PM - 07:00 AM
  • Availability for both weekday and weekend coverage is required
Key Responsibilities
  • Respond to internal and external customer inquiries via phone and email
  • Provide support related to Brink's products and services
  • Troubleshoot technical issues impacting customers and crew members
  • Collaborate with internal departments to ensure timely resolution of customer concerns
  • Follow established processes to diagnose issues and identify appropriate solutions
  • Generate and distribute operational reports throughout the day
  • Support ad hoc projects and serve as a key contact for customer communications
  • Deliver a professional, positive, and efficient customer experience
Required Qualifications

We're looking for candidates who have:

  • A passion for delivering exceptional customer service
  • Fluency in English and French (spoken and written)
  • Minimum 2 years of experience in:
    • Call Centre environments
    • Customer Service roles
    • Help Desk or Technical Support positions
  • Strong problem-solving and troubleshooting skills
  • Ability to remain calm and effective under pressure
  • Ability to manage multiple priorities and quickly adapt between:
    • Technical support inquiries
    • Billing-related concerns
    • Phone and email communications
  • Excellent verbal and written communication skills
  • Strong computer and technology skills
  • A positive, collaborative, team-first mindset
  • A continuous improvement approach with a willingness to suggest process enhancements
    Nice to Have Qualifications:

  • Experience working within the transportation/security industry

Qualifications

What Brink's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply