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Home Inbound Call Center Jobs in Texas (NOW HIRING)

Omni Fiber LLC

Call Center Representative

Brownsville, TX · On-site

$13.75 - $17.25/hr

Support 40-50 inbound calls per day.Make 5-6 outbound sales lead calls per day when inbound call volume is low.Address customer inquiries and resolve billing issues.Maintain accurate records of ...

Omni Fiber LLC

Call Center Representative

Brownsville, TX · On-site

$13.75 - $17.25/hr

Call Center Representative The Call Center Representative will be responsible for handling inbound and outbound calls, providing excellent customer service, and supporting sales efforts. This role is ...

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Home Inbound Call Center information

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How much do home inbound call center jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for home inbound call center in Texas is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $17.02 per hour, depending on experience, location, and employer.

What are the typical work hours and scheduling expectations for a home inbound call center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What is a home inbound call center?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in a home inbound call center position?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the most commonly searched types of Home Inbound Call Center jobs in Texas? The most popular types of Home Inbound Call Center jobs in Texas are:
What are popular job titles related to Home Inbound Call Center jobs in Texas? For Home Inbound Call Center jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Home Inbound Call Center jobs in Texas look for? The top searched job categories for Home Inbound Call Center jobs in Texas are:
What cities in Texas are hiring for Home Inbound Call Center jobs? Cities in Texas with the most Home Inbound Call Center job openings:
Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in Texas as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Temporary. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $33,587 per year, or $16.1 per hour.

Call Center Representative

Omni Fiber LLC

Brownsville, TX • On-site

$13.75 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Call Center RepresentativeThe Call Center Representative will be responsible for handling inbound and outbound calls, providing excellent customer service, and supporting sales efforts. This role is based in the Brownsville Office and requires a bilingual individual fluent in both Spanish and English.Responsibilities:Essential duties and responsibilities include but are not limited to those listed below:Support 40-50 inbound calls per day.Make 5-6 outbound sales lead calls per day when inbound call volume is low.Address customer inquiries and resolve billing issues.Maintain accurate records of customer interactions and transactions.Provide information about products and services.Qualifications:Bilingual - Spanish and English.Call center background.Good communication skills.1 year of experience in a similar role.Shift/Hours:7:00 AM - 3:30 PM with availability for 8:30 AM - 5:00 PM.Working one Saturday a month, with one day off during the week.BenefitsThis position offers a competitive hourly rate and a comprehensive benefits package. Employees enjoy a 401(k) with employer matching. The time off program includes 8 paid holidays, 3 floating holidays, and 15 days of paid time off. The company provides medical, dental, and vision insurance, life insurance, and the option to enroll in an HSA with employer contributions. Additionally, employees receive monthly allowances for internet and cell phone expenses.Omni Fiber provides equal employment opportunities to all qualified applicants and employees, and administers all aspects and conditions of employment, without regard to the following: Race, Color, Age, Sex, Sexual orientation, Gender, Gender identity, Religion, National origin, Pregnancy, Physical or mental disability, Military or veteran status, or Genetic information. Equal employment opportunity applies to, but is not limited to, employment status, training, promotion, demotion, transfer, leaves of absence, and termination.