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Home Inbound Call Center Jobs in Texas (NOW HIRING)

Modalways

Inbound Call Center Agent

Austin, TX · On-site

$17 - $27/hr

About the Role Modalways is seeking a professional and service-oriented Inbound Call Center Agent to support clients by handling incoming calls related to service inquiries and support requests. This ...

ReqRoute Inc

Team Lead Inbound Call Center

Houston, TX · On-site

$21/hr

Team Lead Inbound Call Center Location: Winston, NC-Onsite Contract: C2H Rate: $21/hr on w2 This position requires individuals to perform the following duties and work as part of a team: * Meet all ...

Konecta

Be Seen First

Call Center Representative

San Antonio, TX · On-site

$16/hr

Inbound Call Center Agent - Appointment Scheduling Position Overview We are seeking a reliable and customer-focused Inbound Call Center Agent to join our team. In this role, you will handle incoming ...

MAP

Call Center Specialist

North Richland Hills, TX · On-site

$17/hr

We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: * A welcoming voice with an upbeat tone * Strong ...

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Home Inbound Call Center information

See Texas salary details

$11

$16

$21

How much do home inbound call center jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for home inbound call center in Texas is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $17.02 per hour, depending on experience, location, and employer.

What are the typical work hours and scheduling expectations for a Home Inbound Call Center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What is a Home Inbound Call Center job?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in the Home Inbound Call Center position, and why are they important?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the most commonly searched types of Home Inbound Call Center jobs in Texas? The most popular types of Home Inbound Call Center jobs in Texas are:
What are popular job titles related to Home Inbound Call Center jobs in Texas? For Home Inbound Call Center jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Home Inbound Call Center jobs in Texas look for? The top searched job categories for Home Inbound Call Center jobs in Texas are:
What cities in Texas are hiring for Home Inbound Call Center jobs? Cities in Texas with the most Home Inbound Call Center job openings:
Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in Texas as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 63% Full Time, 29% Part Time, 5% Contract, and 1% Nights. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $33,587 per year, or $16.1 per hour.

Inbound Call Center Agent

Modalways

Austin, TX • On-site

$17 - $27/hr

Full-time

Posted 14 days ago

Job description

About the Role

Modalways is seeking a professional and service-oriented Inbound Call Center Agent to support clients by handling incoming calls related to service inquiries and support requests. This role focuses exclusively on inbound communication, documentation, and coordination with internal teams to ensure a positive client experience.


Responsibilities
  • Answer inbound calls from clients in a professional and courteous manner.
  • Document client inquiries, issues, and requests in internal systems.
  • Route service or technical concerns to the appropriate internal teams.
  • Follow established call-handling and communication guidelines.
  • Provide follow-up updates to clients as needed.
  • Maintain accurate call logs and records.
Requirements
  • High school diploma or equivalent required.
  • Strong verbal communication and active listening skills.
  • Ability to multitask in a structured office environment.
  • Basic computer skills; experience with CRM or ticketing systems is a plus.
  • Professional, reliable, and detail-oriented work style.


Benefits:

  • Health insurance
  • Paid time off
  • Professional development opportunities
  • Career growth within a technology-focused company

Employment Type: Full-Time, W-2 employee.