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Home Inbound Call Center Jobs in Texas (NOW HIRING)

Branch 51

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Call Center Customer Service Representative

Leander, TX · On-site

$18/hr

ASAP We are seeking reliable and customer-focused Call Center Customer Service Representatives to join a high-volume inbound call center for a firearm distribution company in Leander, TX. This role ...

MAP

Call Center Specialist

North Richland Hills, TX · On-site

$17/hr

We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: * A welcoming voice with an upbeat tone * Strong ...

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Home Inbound Call Center information

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$11

$16

$21

How much do home inbound call center jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for home inbound call center in Texas is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $17.02 per hour, depending on experience, location, and employer.

What are the typical work hours and scheduling expectations for a Home Inbound Call Center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What is a Home Inbound Call Center job?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in the Home Inbound Call Center position, and why are they important?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the most commonly searched types of Home Inbound Call Center jobs in Texas? The most popular types of Home Inbound Call Center jobs in Texas are:
What are popular job titles related to Home Inbound Call Center jobs in Texas? For Home Inbound Call Center jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Home Inbound Call Center jobs in Texas look for? The top searched job categories for Home Inbound Call Center jobs in Texas are:
What cities in Texas are hiring for Home Inbound Call Center jobs? Cities in Texas with the most Home Inbound Call Center job openings:
Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in Texas as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,587 per year, or $16.1 per hour.

Licensed Insurance Agent - Inbound Call Center

SENIOR TRUST LIFE LLC

Houston, TX • On-site

$20 - $30/hr

Full-time

Medical, Life

Re-posted 5 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Training & development
  • Opportunity for advancement


Location: Houston, TX – In-Person 
Job Type: Full-Time, W2 
Position Earning Potential: $20/Hour Base + Competitive Commission + Performance Bonuses 
Expected Start Date: ASAP / Immediate Hiring
Are you a driven, licensed insurance professional who thrives in a fast-paced sales environment? Do you love the thrill of closing deals but want the security of a guaranteed hourly base and warm inbound leads?
We are expanding rapidly heading into the summer months and are seeking financially motivated independent agents ready to take their income to the next level. This is a high-volume, inbound call center role focused on needs-based selling—no cold calling required.

What We Offer
  • Solid Financial Foundation: $20.00/hour guaranteed base pay.
  • Uncapped Earning Potential: Competitive commission structure plus regular, sales-goal-based bonuses.
  • Guaranteed Hours: Stable 40-hour work weeks with overtime opportunities available as sales goals dictate.
  • Growth & Advancement: As a fast-growing company, we prioritize promoting from within. While this W2 position does not offer benefits at this time, we are actively looking into implementing a benefits package in the future as we scale.
  • Warm Leads & Resources: Full training provided on our systems, carrier products, and high-conversion inbound pipelines.
Key Responsibilities
  • Inbound Sales Excellence: Handle a high volume of inbound calls, utilizing needs-based selling techniques to match clients with the right coverage while delivering fantastic customer service.
  • End-to-End Account Management: Take ownership of the client journey. You will responsibly manage client accounts from the initial online application submission all the way until the contract is fully inforce.
  • Tech Proficiency: Maintain high proficiency navigating phone systems and computer software to accurately execute and submit online applications.
  • Quality Production: Focus on producing high-quality work, ensuring compliance, accuracy, and strong client retention.
Job Requirements
  • Active Licensing (Strictly Required): Must hold a current General Lines – Life, Health, Accident, and HMO insurance license in the state of Texas.
  • Experience: Proven sales experience with a track record of meeting or exceeding targets. Basic customer service experience is highly valued.
  • Mindset: Financially motivated, self-disciplined, and possess a strong work ethic.
  • Availability: Ready to start immediately and work on-site full-time (40 hours/week).
Apply Today!
If you are ready to leverage your Texas license into a high-paying, stable career with massive upside, we want to hear from you today.
We are an equal opportunity employer.