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Home Health Intake Jobs in Tennessee (NOW HIRING)

Tennessee Quality Care

Intake Coordinator

Memphis, TN · On-site

$17.50 - $23.75/hr

Monday-Friday 8am-5pm CST The Home Health Intake Coordinator is responsible for managing referrals from intake through completion, ensuring all required documentation is collected, reviewed, and ...

New

Addus HomeCare

Intake Coordinator

Memphis, TN · On-site

$17.50 - $23.75/hr

Monday-Friday 8am-5pm CST The Home Health Intake Coordinator is responsible for managing referrals from intake through completion, ensuring all required documentation is collected, reviewed, and ...

Addus HomeCare

Intake Coordinator

Memphis, TN · On-site

$17.50 - $23.75/hr

Monday-Friday 8am-5pm CST The Home Health Intake Coordinator is responsible for managing referrals from intake through completion, ensuring all required documentation is collected, reviewed, and ...

Synergy Shared Services

Intake Coordinator

Nashville, TN · On-site

$17.50 - $23.75/hr

The Intake Coordinator I will typically have experience in the Home Health/Hospice industry but need not be licensed in a skilled discipline. Responsibilities Respond to incoming phone calls to ...

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Home Health Intake information

What does a home health intake specialist do?

A Home Health Intake Coordinator is responsible for processing new patient referrals, verifying insurance coverage, gathering necessary medical documentation, and acting as a liaison between patients, healthcare providers, and the home health agency. They ensure that all required information is accurate and complete to facilitate a smooth start of home health services. This role is critical in helping patients transition from a hospital or physician's care to receiving appropriate care at home.

What are the key skills and qualifications needed to thrive as a home health intake specialist?

To thrive as a Home Health Intake Specialist, you need strong knowledge of medical terminology, insurance verification, and patient admission processes, often supported by a healthcare-related degree or certification. Familiarity with electronic health record (EHR) systems, referral management software, and HIPAA compliance is typically required. Excellent communication, attention to detail, and organizational skills help you coordinate effectively with patients, families, and healthcare providers. These abilities ensure accurate and efficient patient onboarding, regulatory compliance, and high-quality service delivery in home health care.

What are some common challenges faced in a home health intake role, and how can I effectively manage them?

One of the main challenges in a Home Health Intake position is efficiently managing a high volume of patient referrals while ensuring all documentation is accurate and compliant with regulations. Coordinating with physicians, patients, and insurance providers can sometimes lead to communication delays or incomplete information, which requires strong organizational and follow-up skills. Staying current with changing healthcare policies and payer requirements is also essential. Developing clear checklists and maintaining open communication with the care team can help streamline the intake process and minimize errors.

What is the difference between Home Health Intake vs Home Health Nurse?

AspectHome Health IntakeHome Health Nurse
Primary RoleAssess patient eligibility, gather initial information, coordinate servicesProvide direct patient care, administer treatments, monitor health status
Required CertificationsTypically requires a certification or license in healthcare administration or related fieldRegistered Nurse (RN) license, CPR certification
Work EnvironmentOffice-based, patient intake settings, telehealthPatient homes, clinical settings
Employer & Industry UsageHome health agencies, healthcare providersHospitals, home health agencies, clinics

Home Health Intake specialists focus on assessing patient eligibility and coordinating care, while Home Health Nurses provide direct patient care in home settings. Both roles are essential in home health services but differ in responsibilities and required credentials.

What are popular job titles related to Home Health Intake jobs in Tennessee?

For Home Health Intake jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Home Health Intake jobs in Tennessee look for?

The top searched job categories for Home Health Intake jobs in Tennessee are:

Home Health Intake jobs near you
Infographic showing various Home Health Intake job openings in Tennessee as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

Intake Coordinator

Memphis, TN • On-site

Tennessee Quality Care
See more jobs at Tennessee Quality Careexternal

$17.50 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Transform Lives as a Full-Time Home Health Intake Coordinator - Bartlett, TN
Hours Need: Monday-Friday 8am-5pm CST
The Home Health Intake Coordinator is responsible for managing referrals from intake through completion, ensuring all required documentation is collected, reviewed, and properly processed for timely patient admission during their assigned shift, weekdays or weekends. This role serves as a critical link between referral sources, patients, clinicians, and internal scheduling teams to ensure a seamless transition into care.
We offer:
  • Great culture and team atmosphere
  • Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
  • 401(k) retirement plan with a generous company match
  • Generous time off accruals
  • Paid holidays
  • Tuition Reimbursement
  • Employee Referral Program
  • Merit Increases
  • Employee Discount Programs
  • Work/life balance

What You'll Do:
  • Manage assigned referrals from receipt through completion and readiness for scheduling.
  • Review incoming referrals for completeness, accuracy, and eligibility in accordance with home health guidelines.
  • Ensure all required documentation is obtained from referral portals and external sources for a complete referral package.
  • Review clinical documentation to confirm it meets regulatory and organizational requirements.
  • Upload and organize clinical records in the appropriate systems.
  • Follow established processes to obtain missing or incomplete documentation in a timely manner.
  • Verify that the ordering physician (MD) will sign required MD orders prior to admission.
  • Perform welcome calls to patients and/or caregivers, providing information about services and setting expectations.
  • Assign appropriate disciplines (e.g., skilled nursing, therapy services) to each referral based on clinical needs and physician orders.
  • Communicate with scheduling staff to notify when referrals are complete and ready for visit scheduling.
  • Provide explanation of benefits to patients, families, and community contacts.
  • Monitor referral progress and ensure timely processing to avoid delays in care.
  • Enter delay notes in the system for referrals not submitted for scheduling within expected timeframes, including explanation and follow-up actions.
  • Proactively follow up on outstanding items to ensure referrals move efficiently toward admission.
  • Serve as a liaison between referral sources, patients, physicians, and internal teams.
  • Maintain clear and consistent communication regarding referral status and outstanding requirements.
  • Collaborate with Intake Analysts, clinicians, and scheduling teams to ensure continuity and efficiency.
  • Maintain accurate and detailed records of referral activity, communication, and status updates.
  • Ensure all referral documentation is properly filed and accessible for auditing and compliance purposes.
  • Abides by all regulations, policies, procedures and standards.
  • Perform other duties as assigned.

Qualifications:
  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • Prior experience in home health intake, healthcare coordination, or patient access preferred.
  • Knowledge of home health regulations, documentation standards, and Medicare guidelines is a plus.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple referrals simultaneously in a fast-paced environment.
  • Proficiency in EMR systems and Microsoft Office applications.
  • Strong attention to detail and accuracy.
  • Effective multitasking and time management.
  • Customer-focused communication skills.
  • Problem-solving and critical thinking.
  • Ability to work collaboratively across teams.
  • Accountability and follow-through.
  • Valid driver's license and proof of insurance are required.
Ready to Make a Difference?
Apply today and bring care where it matters most.
Text to Apply: Text 11620to 334-518-4376
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