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Home Customer Service Jobs in Decatur, GA (NOW HIRING)

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Collects monies from delivery of merchandise and from collection home visits. Provides security of ... Handles customer service issues in a professional and timely manner. * Maintain the assigned ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Showing results 21-40

Home Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do home customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for home customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

Can you work home customer service from home?

Home customer service jobs are commonly available as remote positions, allowing employees to work from their own homes. These roles typically require good communication skills, a reliable internet connection, and sometimes specific software or certifications. Many companies offer flexible schedules for remote customer service representatives.

What are the key skills and qualifications needed to thrive as a home customer service representative?

To thrive as a Home Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-oriented attitude are crucial soft skills for building rapport and resolving issues effectively. These qualifications and skills ensure efficient service delivery, customer satisfaction, and positive brand representation from a remote environment.

What are some common challenges faced by home customer service representatives, and how can they effectively handle them?

Home Customer Service representatives often encounter challenges such as managing high call volumes, handling difficult customers, and staying motivated while working remotely. To overcome these, it's important to develop strong communication and problem-solving skills, utilize provided scripts and resources, and maintain a structured daily routine. Regular check-ins with supervisors and team members can also help foster a sense of connection and provide support when dealing with complex issues.

What is the difference between Home Customer Service vs Home Technical Support?

AspectHome Customer ServiceHome Technical Support
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical certifications often preferred
Work EnvironmentCustomer calls, emails, or chats from home; focus on service and satisfactionRemote troubleshooting; technical problem-solving for customers
Employer & Industry UsageRetail, telecom, utilities, and service providersIT, internet providers, electronics companies

Home Customer Service and Home Technical Support roles both operate remotely and require strong communication skills. However, Home Customer Service focuses on general customer inquiries and satisfaction, while Home Technical Support involves troubleshooting technical issues. Both roles are essential in customer-facing industries but differ in technical expertise and daily tasks.

What is a home customer service representative?

A Home Customer Service representative is a professional who provides support to customers by handling inquiries, resolving issues, and assisting with orders or services—all from a remote or home-based location. They typically communicate with customers via phone, email, or chat, ensuring a positive experience and efficient resolution of concerns. This role requires strong communication skills, patience, and the ability to work independently while following company policies and procedures.
What are popular job titles related to Home Customer Service jobs in Decatur, GA? For Home Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Home Customer Service jobs? Cities near Decatur, GA with the most Home Customer Service job openings:
Infographic showing various Home Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

$15 - $18/hr

Full-time

Re-posted 22 days ago


Job description

General Purpose:
Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.
Essential Duties:
  • Responsible for assisting in the maintenance of company Standards of Operation.
  • Maintain accounts on the assigned route to non-renewed percentages that are at or below the company's weekly close / open standard. Company standard 8.9% overall credit Friday/Saturday with the standard of 13.9% credit on Thursday.
  • Responsible for delivery, retrieval, relocation, and service calls on rented (lease) merchandise.
  • Collects monies from delivery of merchandise and from collection home visits. Provides security of monies while in the field.
  • Maintains rented or leased units by making minor repairs when necessary or if major repairs are needed make sure unit is returned to our service department for repair. When the unit is repaired return the product to the customer's residence promptly.
  • Reviews DAP to be sure each item, model, and serial numbers match the Rental (lease) Agreement and the product that is being delivered.
  • Answers the phone by the third ring in a pleasant and professional manner.
  • Returned merchandise, including all remotes, manuals, or other accessories, is returned to store stock.
  • Carefully check rental (lease) returns and promptly refurbish to "like new" condition.
  • Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner.
  • Handles customer service issues in a professional and timely manner.
  • Maintain the assigned vehicle in proper working condition and appearance.
  • Maintains proper care and security of inventory during transport.

Other Duties:
  • Responsible for cleanliness of the back room and the assigned company vehicle.
  • Responsible for helping receive new merchandise.

Additional duties, as time permits include:
  • Take customer order forms for the customers
  • Verify customer order forms
  • Assist in store cleaning
  • Assists the Store Manager and immediate supervisor in obtaining daily, weekly, and monthly goals.

Requirements:
  • High school diploma, GED, or equivalent work experience.
  • Must have a valid driver's license and maintain driving record in compliance with company standards.
  • Must be able to lift and carry loads up to seventy-five (75) pounds

Compensation: $15.00 - $18.00 per hour
Premier Rental-Purchase is a rent-to-own company built on one idea: treat people right. We help our customers get the furniture, appliances, and electronics they need on a plan that fits their budget - and we treat the team that makes it happen the same way.
When you join Premier, you join a company that invests in you. Many of our managers and franchise owners started in entry-level roles. If you bring a great attitude and a willingness to learn, we'll give you the training, support, and opportunity to grow as far as you want.
  • Respect, Listen, and Respond
  • Compassion with Accountability
  • Integrity Above All
  • Together We Succeed

I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees