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Home Chat Jobs (NOW HIRING)

In-Home Caregiver

Rochester, NH ยท On-site

$18 - $20/hr

If you are a Personal Care Assistant, Caregiver, In-Home Caregiver, Home Health Aid, PCA or if you ... Schedule time to chat with our Talent Acquisition Specialist, Katelyn: Difficulty submitting your ...

In-Home Caregiver

Epping, NH ยท On-site

$18 - $20/hr

If you are a Personal Care Assistant, Caregiver, In-Home Caregiver, Home Health Aid, PCA or if you ... Schedule time to chat with our Talent Acquisition Specialist, Katelyn: Difficulty submitting your ...

In-Home Caregiver

Manchester, NH ยท On-site

$18 - $20/hr

If you are a Personal Care Assistant, Caregiver, In-Home Caregiver, Home Health Aid, PCA or if you ... Schedule time to chat with our Talent Acquisition Specialist, Katelyn: Difficulty submitting your ...

Home Care HHA or CNA

Miami, FL ยท On-site

$16 - $18/hr

... video chat for your convenience. If you're passionate about supporting older adults so they can ... Preferred Care at Home of South Miami, part of a well-established national care network, is looking ...

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Home Chat information

See salary details

$9

$20

$36

How much do home chat jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for home chat in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.68 per hour, depending on experience, location, and employer.

What is a Home Chat job?

A Home Chat job typically refers to a remote position where individuals provide customer support, sales assistance, or general help to clients or customers via online chat platforms, all from the comfort of their home. These roles often require strong communication skills, typing proficiency, and the ability to multitask across different software or chat windows. Companies hire home chat agents to handle inquiries, troubleshoot issues, and offer guidance in real-time, making it a convenient work-from-home opportunity for many people.

What is the difference between Home Chat vs Customer Service Representative?

AspectHome ChatCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentRemote, online chat platformCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Common Search/ComparisonYesYes

Home Chat roles focus on providing customer support through live online chat platforms, often remotely. Customer Service Representatives may work in various environments, including call centers or retail, handling multiple communication channels. While both roles involve customer support, Home Chat emphasizes online chat interactions, whereas Customer Service Representatives may handle calls, emails, and in-person inquiries.

What are the biggest challenges faced by home chat support agents, and how can they be addressed?

Home chat support agents often face challenges such as maintaining productivity in a remote environment, managing multiple simultaneous conversations, and ensuring clear communication without in-person cues. To address these, many companies provide robust training, regular check-ins with supervisors, and access to a knowledge base or support tools. Developing strong time management skills and setting up a dedicated, distraction-free workspace can also help agents stay focused and deliver high-quality customer service.

What are the key skills and qualifications needed to thrive as a Home Chat Agent, and why are they important?

To thrive as a Home Chat Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving abilities, patience, and the capacity to multitask set outstanding agents apart. These skills are vital for providing efficient, high-quality support and ensuring customer satisfaction in a remote environment.
More about Home Chat jobs
What cities are hiring for Home Chat jobs? Cities with the most Home Chat job openings:
What states have the most Home Chat jobs? States with the most job openings for Home Chat jobs include:
Infographic showing various Home Chat job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 7% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $41,626 per year, or $20 per hour.
Customer Service Chat Representative - 100% Remote

Customer Service Chat Representative - 100% Remote

Frontdoor, Inc.

Salt Lake City, UT โ€ข On-site, Remote

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

New


Job description

Overview
Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .
Responsibilities
Summary:
As a Customer Care Associate you will represent the business unit to customers and business partners (e.g., contractors, realtors, etc.). You will acquire knowledge and understanding of product coverage and must adhere to departmental guidelines, policies, and procedures while maintaining a professional and businesslike relationship with both internal and external customers. You are responsible for providing every customer with the best possible service experience.
Responsibilities: ** **
  • Assists customers, contractors, and/or business partners via inbound and outbound telephone calls, written correspondence and/or electronic communication according to all policies, procedures, and contract coverage
  • Explains and upholds contract coverage to customers and/or contractors
  • Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
  • Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
  • May assume other duties as assigned

Qualifications
Minimum Education, Licensure and Professional Certification requirements: High school diploma or general education degree (GED) required
Minimum Experience required: 1+years of experience preferred
Required Skills: ** **
  • Computer literacy
  • Problem solving and decision making
  • Attention to detail
  • Multi-tasking
  • Adapt to a fast-paced environment

Preferred Skills: ** **
  • Customer service experience and/or training

Other/State Specific
This role pays between $16 to $17/hr , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
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At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.
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Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.
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Learn more about benefits (https://frontdoor.jobs/benefits/) at Frontdoor.
Need help finding the right job?
We can recommend jobs specifically for you!Software Powered by ICIMS (https://careers-frontdoor.icims.com/connect?back=intro&findajob=1&in_iframe=1&hashed=-625971311)
Job Locations US | US-AL-Montgomery | US-AR-Little Rock | US-FL-Tallahassee | US-GA-Atlanta | US-MS-Jackson | US-NC-Raleigh | US-TX-Austin | US-UT-Salt Lake City
ID 2026-4112
Category Customer Service Representatives
Type Full Time
Company AHS American Home Shield Corp