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Home Chat Jobs in Quebec (NOW HIRING)

Ability to solve Customer issues through both telephone and online chat. * Intermediate skills in ... When working from home, a reliable internet connection is required. Remote work is supported with ...

Full-Stack Software Engineer

Montreal, QC · On-site +1

CA$120K - CA$150K/yr

All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in ... Prior experience replacing or building support / messaging / chat tooling (Intercom, Zendesk, Front ...

Home Chat information

See Quebec salary details

$9

$20

$36

How much do home chat jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for home chat in Quebec is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.68 per hour, depending on experience, location, and employer.

What is a Home Chat job?

A Home Chat job typically refers to a remote position where individuals provide customer support, sales assistance, or general help to clients or customers via online chat platforms, all from the comfort of their home. These roles often require strong communication skills, typing proficiency, and the ability to multitask across different software or chat windows. Companies hire home chat agents to handle inquiries, troubleshoot issues, and offer guidance in real-time, making it a convenient work-from-home opportunity for many people.

What is the difference between Home Chat vs Customer Service Representative?

AspectHome ChatCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentRemote, online chat platformCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Common Search/ComparisonYesYes

Home Chat roles focus on providing customer support through live online chat platforms, often remotely. Customer Service Representatives may work in various environments, including call centers or retail, handling multiple communication channels. While both roles involve customer support, Home Chat emphasizes online chat interactions, whereas Customer Service Representatives may handle calls, emails, and in-person inquiries.

What are the biggest challenges faced by home chat support agents, and how can they be addressed?

Home chat support agents often face challenges such as maintaining productivity in a remote environment, managing multiple simultaneous conversations, and ensuring clear communication without in-person cues. To address these, many companies provide robust training, regular check-ins with supervisors, and access to a knowledge base or support tools. Developing strong time management skills and setting up a dedicated, distraction-free workspace can also help agents stay focused and deliver high-quality customer service.

What are the key skills and qualifications needed to thrive as a Home Chat Agent, and why are they important?

To thrive as a Home Chat Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving abilities, patience, and the capacity to multitask set outstanding agents apart. These skills are vital for providing efficient, high-quality support and ensuring customer satisfaction in a remote environment.
What are popular job titles related to Home Chat jobs in Quebec? For Home Chat jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Home Chat jobs in Quebec look for? The top searched job categories for Home Chat jobs in Quebec are:
Infographic showing various Home Chat job openings in Quebec as of July 2026, with employment types broken down into 2% Locum Tenens, 60% Full Time, 6% Part Time, and 32% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $41,626 per year, or $20 per hour.
31061

Contractor

Posted 15 days ago


Job description

Bilingual Coordinator, Customer Service (18 months contract) - Hybrid

  • Seeking a customer service expert! Can you juggle multiple platforms, maintain data accuracy, and delight customers with finesse? Join us as a Customer Service Coordinator, and let's elevate service together. Are you in?

As a Customer Service Coordinator, you will be reporting to the Customer Service Supervisor and will be responsible for delivering exceptional service to both internal and external customers. This role involves maintaining accurate client accounts, processing orders, and providing extended customer support through various platforms.


Key Responsibilities

  • Provide outstanding service to clientele, addressing inquiries and requests promptly and accurately.
  • Respond to customer service and order requests efficiently.
  • Create and maintain equipment accounts, ensuring data integrity is following company policies
  • Evaluate and address customer issues, seeking resolution or escalating as necessary
  • Monitor and report any system issues or inconsistencies within a queue.
  • Process orders and maintain associated revenue records.
  • Submit monthly reports summarizing key activities and outcomes.

To Succeed, You Will Need

  • Bilingual French/English
  • High school or equivalent diploma required
  • A minimum of 1 year experience in a customer service role
  • Proficiency in time management and multitasking to handle requests from diverse platforms.
  • Ability to solve Customer issues through both telephone and online chat.
  • Intermediate skills in analyzing customer issues and interpreting contract clauses.
  • Basic computer/technical skills in Excel, PowerPoint, and equipment operation.

Why Join?

HYBRID WORK

  • We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
  • When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

  • Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

  • Free coffee and snacks
  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
  • Community involvement
  • Employee Appreciation Events

Language requirement:

  • Detailed oral and/or written interactions with clients based outside Quebec.