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Home Based Text Chat Support Jobs in Michigan (NOW HIRING)

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Home Based Text Chat Support information

What is the difference between Home Based Text Chat Support vs Customer Service Representative?

AspectHome Based Text Chat SupportCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote
Communication MethodText chatPhone, email, in-person
Required SkillsTyping speed, written communicationVerbal communication, problem-solving
Common CertificationsCustomer service, communication skills

Home Based Text Chat Support focuses on assisting customers via written chat, often from home, requiring strong typing and written communication skills. Customer Service Representatives may handle multiple communication channels, including calls and emails, and often work in office settings. Both roles serve customer needs but differ mainly in communication method and work environment.

What are the most commonly searched types of Text Chat Support jobs in Michigan? The most popular types of Text Chat Support jobs in Michigan are:
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Home Based Text Chat Support jobs near you

Clinician - Home Based

Summit Pointe Job Board

Battle Creek, MI

Full-time

Posted 12 days ago

Job description

Job Summary/Objective:

Home-Based services is a community based therapeutic service within the youth services continuum.  Home-Based clinicians provide intensive, therapeutic services to youth and families with severe emotional disturbances.

Essential Duties and Functions:

  • Completes psychosocial assessments inclusive of a diagnosis, case conceptualization, level of care assessment, and recommendations for treatment. 
  • Engages in person-centered planning to develop goals and objectives.   
  • Utilizes evidenced based treatments within their scope of practice. 
  • Engages in risk assessment and completes safety planning with youth and families. 
  • Coordinates appropriate referrals to other youth-oriented programs such as Outpatient, Wraparound, and/or Youth Peer Support Services. 
  • Performs outreach prevention activities within the community. 
  • May conduct educational presentations. 
  • Maintains record compliance according to agency guidelines and standards as well as funding source regulations.   
  • Shall ensure compliance and participation with competency improvement activities including, but not limited to credentialing, continuing education (per licensure requirements or a minimum of 24 hours per year of clinically based trainings), implementation of evidence-based practices, peer review attendance, and professional improvement practices.

Qualifications:

  • Master’s Degree in Psychology, Social Work or related field with Certification in the State of Michigan as a Licensed Master's Level Social Worker (LMSW) or Limited Licensed Psychologist (LLP) or Licensed Professional Counselor (LPC) preferred; Limited Licensed Master's Level Social Worker (LLMSW) or Limited Licensed Professional Counselor (LLPC) requires supervision by a fully licensed professional within their discipline. 
  • Two years of experience in a behavioral health care setting utilizing evidence-based practices.
  • Not excluded from participating in Medicaid, Medicare, or any other federal or Michigan health care programs. 
  • No criminal history that would preclude employment under federal and state laws and regulations in a federal or state health program. 
  • Must support a trauma informed culture of safety to aid customers in their recovery process.
  • Strong verbal and written communication skills.
  • Child Mental Health Professional qualifications (as defined by the Michigan Department of Health and Human Services) is preferred. 
  • One year of computer experience – Word, Excel and electronic medical record software preferred.

Benefits

  • Premium health, dental, and vision within 30 days of hire
  • Company sponsored Health Reimbursement Account
  • Company paid short-term and long-term disability
  • Employee Assistance Program
  • 401(K) match up to 5% after one year of service
  • Social Security alternative contributions
  • Free YMCA membership
  • Generous paid time off
  • 14 paid holidays
  • Continuing education reimbursement
  • Licensure study materials and licensure exam reimbursement

PCN #61