Home Based Technical Support Engineer Remote Jobs in Utah

Optiv Security Operations is looking for a Sr. Identity Governance Engineer with a background administering identity governance platforms and their associated back-end technology stacks. The successful candidate will be responsible for maintaining, administering, and supporting privileged access and identity governance solutions on behalf of Optiv's clients in accordance with established SLA/OLA guidelines.

How you'll make an impact

• Serve as a primary technical responder for incidents and requests pertaining to various technologies including, but not limited to: SailPoint ISC and Saviyant

• Perform discovery audits and work with clients to develop certification and compliance campaigns and reporting.

• Collect logs, analyze failure situations, troubleshoot issues, and implement known solutions while maintaining established OLAs/SLAs.

• Document incident resolutions, RCA/RFOs, and SOPs, design specifications, and reference architecture as needed.

• Perform routine changes and maintenance including hotfix and security patching, device reboots, and configuration backups.

What we're looking for

• Strong troubleshooting and issue isolation skills

• 3-5 years' experience implementing, administering, and supporting identity governance technologies and related infrastructure within the identity field

• 3-5 years' experience querying and binding objects within LDAP directories the identity field

• 3-5 years' experience with Active Directory objects, architecture, and back-end infrastructure.

• Experience remotely administering both Windows Server OS and Unix/Linux-based systems from a command line interface (MCSE and/or MS Azure certifications a plus)

• Familiarity with diagnostic tools and analyzing data (Analyzing Error Logs)

• 3-5 years' proficiency with database querying languages and methods (SQL, MySQL, MongoDB, etc)

• Familiarity with Web 2.0 data parsing methods and protocols (REST, SOAP, OpenAPI, XML, JSON, etc)

• Familiarity with applicable scripting languages (Postman, Powershell, Beanshell, Javascript, Python, etc)

• Must possess or be able to obtain Identity certifications on hire.

• Strong written and verbal communication skills

• Relevant industry certifications highly desired (e.g. CISSP, CEH, CHFI, SSCP, CCSP, etc)

• Familiarity with ITIL , SDLC, and DevOps procedures and best practices (ITIL certifications a plus)

• Prior experience or familiarity with a NOC/SOC-type working environment highly desired.

• Bachelor's degree in Computer Science, Engineering, related discipline, or equivalent experience.

What you can expect from Optiv

• A company committed to our inclusive value through our Employee Resource Groups

• Work/life balance

• Professional training resources

• Creative problem-solving and the ability to tackle unique, complex projects

• Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.

• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy.By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view ourApplicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.