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Home Based Inbound Call Center Jobs in Newark, NJ

Betances Health Center

Call Center

Manhattan, NY

$17.75 - $22/hr

CALL CENTER REPRESENTATIVE Under the supervision of the Access Administrator, the Call Center ... Managing inbound and outbound patient communications to ensure timely and easy access to care. This ...

Betances Health Center

Call Center

Manhattan, NY · On-site

$19 - $21/hr

CALL CENTER REPRESENTATIVE Under the supervision of the Access Administrator, the Call Center ... Managing inbound and outbound patient communications to ensure timely and easy access to care. This ...

BAMM Staffing

Call Center Representative

Manhattan, NY · Hybrid

$17.75 - $22/hr

Handle inbound calls with professionalism, accuracy, and empathy, ensuring exceptional customer ... Home internet, provided by the user, is required to work from home. Ethernet is highly recommend.

Talkishco

Call Center Agent

Jersey City, NJ

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center ... Handle inbound and outbound calls professionally and courteously. * Answer customer questions ...

BAMM USA

Call Center Representative

Manhattan, NY · Hybrid

$17.75 - $22/hr

Handle inbound calls with professionalism, accuracy, and empathy, ensuring exceptional customer ... Home internet, provided by the user, is required to work from home. Ethernet is highly recommend.

BAMM USA

Call Center Representative

Manhattan, NY · Hybrid

$17.75 - $22/hr

Handle inbound calls with professionalism, accuracy, and empathy, ensuring exceptional customer ... Home internet, provided by the user, is required to work from home. Ethernet is highly recommend.

Sew Eyes Inc

Call Center Representative

Bronx, NY · On-site

$16.25/hr

Bonus based on performance * Flexible schedule * Training & development Benefits/Perks ... In this role, you will take inbound and outbound calls, communicate with customers to identify ...

Sew Eyes Inc

Call Center Representative

Bronx, NY

$16.75 - $20.75/hr

Bonus based on performance Flexible schedule Training & development Benefits/Perks Competitive ... In this role, you will take inbound and outbound calls, communicate with customers to identify ...

Robert Half

Call Center Specialist

Union, NJ · On-site

$19 - $20/hr

Responsibilities: • Respond to a high daily volume of inbound calls from customers and service ... experience in a call center, customer service, or other high-volume support environment is ...

LEVINS DRUGS INC

Call Center Representative

Queens, NY

$17 - $20/hr

Your primary responsibilities will include: - Receiving and managing inbound calls from customers ... call center experience is preferred but not required. - Excellent communication skills - Strong ...

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Home Based Inbound Call Center information

See Newark, NJ salary details

$13

$18

$24

How much do home based inbound call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for home based inbound call center in Newark, NJ is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Inbound Call Center Agent, and why are they important?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are some common challenges faced by home-based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.

What are home based inbound call center jobs?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are the most commonly searched types of Inbound Call Center jobs in Newark, NJ? The most popular types of Inbound Call Center jobs in Newark, NJ are:
What are popular job titles related to Home Based Inbound Call Center jobs in Newark, NJ? For Home Based Inbound Call Center jobs in Newark, NJ, the most frequently searched job titles are:
What job categories do people searching Home Based Inbound Call Center jobs in Newark, NJ look for? The top searched job categories for Home Based Inbound Call Center jobs in Newark, NJ are:
What cities near Newark, NJ are hiring for Home Based Inbound Call Center jobs? Cities near Newark, NJ with the most Home Based Inbound Call Center job openings:
Home Based Inbound Call Center jobs near you
Call Center

Call Center

Betances Health Center

Manhattan, NY

$17.75 - $22/hr

Other

Posted 7 days ago

Job description

Description
Functional Title: CALL CENTER REPRESENTATIVE
Under the supervision of the Access Administrator, the Call Center Representative will be responsible for the following: Managing inbound and outbound patient communications to ensure timely and easy access to care. This role is critical in delivering excellent customer service, scheduling appointments, and supporting patient engagement. The representative will serve as a key point of contact for patients, ensuring a seamless and positive patient experience while maintaining accuracy.
Requirements
KNOWLEDGE, EDUCATION, SKILLS, AND ABILITIES REQUIRED:
  • High school diploma or equivalent required; Associate degree preferred
  • 1-2 years of experience in healthcare, call center, or patient access roles preferred
  • Experience with eClinicalWorks (eCW) strongly preferred
  • Strong computer skills, including Microsoft Office applications
  • Excellent verbal and written communication skills
  • Strong customer service and interpersonal skills
  • Ability to handle confidential information with discretion
  • Ability to multitask and work efficiently under pressure
  • Bilingual skills preferred
  • FQHC experience is a plus

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