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Commission Inbound Call Center Jobs in Newark, NJ

Betances Health Center

Call Center

Manhattan, NY

$17.75 - $22/hr

CALL CENTER REPRESENTATIVE Under the supervision of the Access Administrator, the Call Center ... Managing inbound and outbound patient communications to ensure timely and easy access to care. This ...

Betances Health Center

Call Center

Manhattan, NY · On-site

$19 - $21/hr

CALL CENTER REPRESENTATIVE Under the supervision of the Access Administrator, the Call Center ... Managing inbound and outbound patient communications to ensure timely and easy access to care. This ...

Talkishco

Call Center Agent

Jersey City, NJ

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center ... Handle inbound and outbound calls professionally and courteously. * Answer customer questions ...

Robert Half

Call Center Specialist

Union, NJ · On-site

$19 - $20/hr

Responsibilities: • Respond to a high daily volume of inbound calls from customers and service ... experience in a call center, customer service, or other high-volume support environment is ...

Sew Eyes Inc

Call Center Representative

Bronx, NY

$16.25/hr

Competitive Compensation Job Summary We are seeking a friendly and professional Call Center ... In this role, you will take inbound and outbound calls, communicate with customers to identify ...

BAMM Staffing

Call Center Representative

Manhattan, NY · Hybrid

$17.75 - $22/hr

Call Center Representative We are seeking a customer-focused Call Center Representative to provide ... Handle inbound calls with professionalism, accuracy, and empathy, ensuring exceptional customer ...

LEVINS DRUGS INC

Call Center Representative

Queens, NY

$17 - $20/hr

Your primary responsibilities will include: - Receiving and managing inbound calls from customers ... call center experience is preferred but not required. - Excellent communication skills - Strong ...

LEVINS DRUGS INC

Call Center Representative

Queens, NY

$17 - $20/hr

Your primary responsibilities will include: - Receiving and managing inbound calls from customers ... call center experience is preferred but not required. - Excellent communication skills - Strong ...

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Commission Inbound Call Center information

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$13

$18

$24

How much do commission inbound call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for commission inbound call center in Newark, NJ is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Newark, NJ? The most popular types of Inbound Call Center jobs in Newark, NJ are:
What are popular job titles related to Commission Inbound Call Center jobs in Newark, NJ? For Commission Inbound Call Center jobs in Newark, NJ, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Newark, NJ look for? The top searched job categories for Commission Inbound Call Center jobs in Newark, NJ are:
What cities near Newark, NJ are hiring for Commission Inbound Call Center jobs? Cities near Newark, NJ with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Call Center

Call Center

Betances Health Center

Manhattan, NY

$17.75 - $22/hr

Other

Posted 7 days ago

Job description

Description
Functional Title: CALL CENTER REPRESENTATIVE
Under the supervision of the Access Administrator, the Call Center Representative will be responsible for the following: Managing inbound and outbound patient communications to ensure timely and easy access to care. This role is critical in delivering excellent customer service, scheduling appointments, and supporting patient engagement. The representative will serve as a key point of contact for patients, ensuring a seamless and positive patient experience while maintaining accuracy.
Requirements
KNOWLEDGE, EDUCATION, SKILLS, AND ABILITIES REQUIRED:
  • High school diploma or equivalent required; Associate degree preferred
  • 1-2 years of experience in healthcare, call center, or patient access roles preferred
  • Experience with eClinicalWorks (eCW) strongly preferred
  • Strong computer skills, including Microsoft Office applications
  • Excellent verbal and written communication skills
  • Strong customer service and interpersonal skills
  • Ability to handle confidential information with discretion
  • Ability to multitask and work efficiently under pressure
  • Bilingual skills preferred
  • FQHC experience is a plus

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