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Commission Inbound Call Center Jobs in Burlington, NJ

Mid Atlantic Retina

Call Center- Inbound

Marlton, NJ · On-site

$19 - $20/hr

... call center environment, handling incoming calls daily in a pleasant and calm manner to answer ... Work overtime as needed.Handling inbound calls from internal inbound and external outbound ...

KS insurance group

Call Center Representative

Evesham, NJ · On-site

$45K - $74K/yr

Call Center Representative We are expanding and hiring 2 motivated Call Center Representatives to handle inbound calls from customers already interested in our products and services. This is a sales ...

SNI USA Inc

Call Center Rep

Florence, NJ · On-site

$18 - $19/hr

Position Summary The Call Center Representative handles a large volume of inbound and outbound calls, takes orders, answers questions and addresses any concerns of the customer. This position ...

KS insurance group

Inside Sales Representative

Evesham, NJ · On-site

$52K - $114K/yr

Inbound Call Center Sales Representative - Final Expense Division We are expanding our Final Expense division and are hiring 2 motivated Inbound Call Center Sales Representatives . This role is ideal ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Burlington, NJ

Commission Inbound Call Center information

See Burlington, NJ salary details

$12

$16

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for commission inbound call center in Burlington, NJ is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $17.88 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are popular job titles related to Commission Inbound Call Center jobs in Burlington, NJ?

For Commission Inbound Call Center jobs in Burlington, NJ, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Burlington, NJ look for?

The top searched job categories for Commission Inbound Call Center jobs in Burlington, NJ are:

What cities near Burlington, NJ are hiring for Commission Inbound Call Center jobs?

Cities near Burlington, NJ with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you

Call Center Representative

Alpha Business Solutions

Philadelphia, PA • On-site

$23/hr

Other

Posted 25 days ago

Job description


Position: Customer Service Representative (CSR) – Medicare Call Center

Location: Fully Remote (Candidates must reside in Pennsylvania, New Jersey, or Delaware and live within one hour of Market St.)

Job Type: Contract (5+ months with potential for extension)

Pay Rate: $23.00/hour (W-2)

Start Date: Medicare CSR Class begins September 29, 2026


Position Overview

We are seeking experienced Customer Service Representatives to support a Medicare call center. In this role, you will provide exceptional customer service by assisting Medicare members with questions related to claims, benefits, enrollment, ID cards, member portal access, and general account inquiries.

This position is ideal for candidates who are empathetic, professional, and thrive in a fast-paced call center environment while delivering a 5-star customer experience.

Key Responsibilities

  • Handle inbound calls from Medicare members.
  • Assist with questions regarding claims, benefits, enrollment, ID cards, and member portal access.
  • Triage calls to the appropriate departments when necessary.
  • Provide accurate information while maintaining a high level of professionalism and empathy.
  • Navigate multiple systems simultaneously to research and resolve member inquiries.
  • Meet quality, productivity, and customer satisfaction standards.

Schedule

  • Call center operates 7 days a week between 8:00 AM – 8:15 PM.
  • Full-time schedule of 37.5 hours per week.
  • Overtime may be offered or required based on business needs.
  • Candidates must be flexible to work any shift, including weekends and every other holiday (call center is closed only on Christmas and Easter).

Training

  • Training is conducted virtually with classroom instruction and on-the-floor nesting.
  • Training schedule: Monday – Friday, 8:00 AM – 4:30 PM for approximately 3–4 weeks.
  • No time off is permitted during the training period.

Required Qualifications

  • Previous inbound call center experience required.
  • No outbound sales or collections experience.
  • Strong customer service and problem-solving skills.
  • Excellent verbal and written communication.
  • Ability to navigate multiple computer applications simultaneously.
  • Must be available to interview via Microsoft Teams.

Preferred Qualifications

  • High School Diploma or GED.
  • 2+ years of customer service or call center experience.
  • Healthcare or Medicare experience preferred.
  • Knowledge of medical terminology is a plus.

Interview Process

  • Interviews will be conducted virtually through Microsoft Teams.
  • Candidates must be on camera and in a quiet, professional environment.
  • Candidates should be flexible with interview scheduling.

Important Information

  • Remote position available only to candidates residing in PA, NJ, or DE.
  • Candidates must live within one hour of Market Street.
  • This role primarily involves triaging member calls to the appropriate departments, rather than processing claims directly.
  • Attendance during training is mandatory.


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