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Part Time Inbound Call Center Jobs in Newark, NJ

BAMM Staffing

Call Center Representative

Manhattan, NY · Hybrid

$17.75 - $22/hr

Handle inbound calls with professionalism, accuracy, and empathy, ensuring exceptional customer ... Background check: Required prior to start. * Part-time availability: Will consider part-time ...

BAMM USA

Call Center Representative

Manhattan, NY · Hybrid

$17.75 - $22/hr

Handle inbound calls with professionalism, accuracy, and empathy, ensuring exceptional customer ... Background check: Required prior to start. * Part-time availability: Will consider part-time ...

Sew Eyes Inc

Call Center Representative

Bronx, NY · On-site

$16.25/hr

Competitive Compensation Job Summary We are seeking a friendly and professional Call Center ... In this role, you will take inbound and outbound calls, communicate with customers to identify ...

Adaptive Teams

Call Center Agent (Full-Time)

Floral Park, NY · Remote

$16 - $21.25/hr

This part-time role puts you at the center of fast-paced auction activitymaking critical outbound ... Make high-volume inbound and outbound auction-related calls using approved scripts * Clearly ...

Brandcoven

Call Center Representative I

Manhattan, NY · Remote

$17.75 - $22/hr

Remote Call Center Representative Job Title: Customer Service Representative (Remote) Company ... Remote (Work from Home) Job Type: Full-time/Part time BrandCoven is a leading marketing agency that ...

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How much do part time inbound call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for part time inbound call center in Newark, NJ is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.
What are the most commonly searched types of Inbound Call Center jobs in Newark, NJ? The most popular types of Inbound Call Center jobs in Newark, NJ are:
Part Time Inbound Call Center jobs near you

Call Center Representative

BAMM Staffing

Manhattan, NY • Hybrid

$17.75 - $22/hr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Call Center Representative

We are seeking a customer-focused Call Center Representative to provide exceptional service and support to our shareholders. This role involves managing inbound and outbound calls, addressing inquiries, and ensuring each customer interaction is handled with professionalism and care.

Responsibilities

  • Handle inbound calls with professionalism, accuracy, and empathy, ensuring exceptional customer satisfaction.
  • Respond to inquiries via phone and written communication in a timely, courteous, and efficient manner.
  • Make outbound follow-up calls to verify information, resolve issues, and ensure customer needs are met.
  • Accurately document all customer interactions and update account information in the system.
  • Meet established performance metrics, quality standards, and call-handling procedures.
  • Collaborate with team members and cross-functional departments to support a positive customer experience.
  • Maintain confidentiality and adhere to company data security and privacy policies.
  • Perform additional duties as assigned by management.

Preferred Qualifications

  • Strong verbal communication and written correspondence skills.
  • Proficiency with computers and standard office software (MS Office; Google Suite preferred).
  • Previous call center experience; financial industry experience, including stock transfer, a plus but not required.
  • Ability to work collaboratively in a team-oriented environment.
  • Bilingual skills are highly desirable.

Additional Information

  • Hybrid work schedule: In-office during training; 1–4 days per week thereafter. CST&T Management reserves the right to require full-time in-office attendance if needed.
  • Equipment: Candidates may need to provide their own laptop (TBD by the CST&T IT team). If the CST&T IT team decides to allow the team member to use their own laptop, it is the team member's responsibility to maintain their laptop in a working and compliant fashion. The CST&T IT team or CST&T is NOT responsible for the team member's personal devices. If the CST&T IT team decides to issue CST&T laptop and any other IT equipment, it is the team member's responsibility to maintain the equipment in proper working fashion and return the equipment to CST&T IT team upon termination of the assignment. Home internet, provided by the user, is required to work from home. Ethernet is highly recommend. If connectivity issues occur, the team member will be required to work in the office.
  • Breaks: One-hour unpaid lunch and two 15-minute paid breaks.
  • Overtime: May be required based on business needs.
  • Background check: Required prior to start.
  • Part-time availability: Will consider part-time schedules between 12:00 PM and 5:00 PM.
  • Conversion to Full-Time: There is a possibility for full-time employment which is dependent on the needs of the company and the performance of the representative. There is no guarantee of full-time employment within the customer service area or the CST&T.

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