ZipRecruiter

Log In

1

Home Based Inbound Call Center Jobs in Tennessee

Russell Tobin

Call Center Representative

Nashville, TN · On-site

$20 - $21/hr

Job Title: Transportation Operations Specialist (Logistics)/ call center-based work Location ... Handle inbound and outbound calls in a high-volume operations environment while delivering ...

New

Acttoday

Call Center Sales Agents

Blountville, TN

$11.75 - $15.50/hr

Advanced Call Center Technologies - Call Center Representative - AgentReports To: Operations ... In this role, you will receive inbound calls from consumers seeking help with billing inquiries ...

Jim Keras Automotive

Call Center Agent

Memphis, TN · On-site

$13.50 - $17.75/hr

In this role, you'll be handling inbound and outbound calls, emails, and online chats to schedule ... Christmas Bonus (based on tenure) - we reward loyalty. * Employee Vehicle Purchase Program - yes ...

ADT

Inbound Monitoring Representative

Knoxville, TN · On-site

$17/hr

Eligibility is based on meeting the training and performance goals established by your manager. A ... Designated place to work from home. * High speed internet. DSL, Cable or Fiber internet service ...

ADT

Inbound Monitoring Representative

Knoxville, TN · On-site

$17/hr

Eligibility is based on meeting the training and performance goals established by your manager. A ... Designated place to work from home. * High speed internet. DSL, Cable or Fiber internet service ...

Pacer Group

Call Center / Customer Service IV

Nashville, TN · On-site

$15 - $19.25/hr

Job Title: Call Center / Customer Service IV Location: 26 Century Blvd, STE 500, Nashville , TN ... Day to day work includes handling inbound calls, data entry, email correspondence, international ...

next page

Showing results 1-20

All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Tennessee

Home Based Inbound Call Center information

See Tennessee salary details

$11

$15

$20

How much do home based inbound call center jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for home based inbound call center in Tennessee is $15.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $16.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Inbound Call Center Agent, and why are they important?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are home based inbound call center jobs?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are some common challenges faced by home-based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Tennessee? The most popular types of Inbound Call Center jobs in Tennessee are:
What cities in Tennessee are hiring for Home Based Inbound Call Center jobs? Cities in Tennessee with the most Home Based Inbound Call Center job openings:
Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Tennessee as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, 5% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $32,720 per year, or $15.7 per hour.
Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)

Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)

ChenMed

Memphis, TN • Remote

$24.26/hr

Full-time

Posted 29 days ago

ChenMed rating

8.4

Company rating: 8.4 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

1st of 231 rated social care providers

Job description

We're unique. You should be, too.

We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions. The incumbent in this role is accountable for providing excellent customer service as they approach each interaction as an opportunity to support better patient health. He/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. This incumbent is also responsible for achieving departmental quality, compliance and productivity standards while delivering VIP level customer service.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Operating in a call center environment, receives inbound and makes outbound customer service calls related to patient scheduling, and other general inquiries.
  • Responds to patient inquiries based on the ChenMed core model for care.
  • Escalates issues/concerns as appropriate.
  • Makes appropriate and timely decisions according to department standards, procedures and policies.
  • Documents interactions using web-based technology.
  • Maintains business relationship by providing prompt and accurate service to promote loyalty.
  • Interacts and collaborates with team members across multiple departments to promote VIP customer service and patient interactions.
  • Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
  • Competent-level business acuity
  • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
  • Exceptional verbal communication skills including active listening
  • Excellent organizational and multi-tasking skills
  • Passion for serving others, particularly seniors, with initiative-taking solutions
  • Ability to successfully operate in a demanding environment
  • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position
  • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business
  • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred)
EDUCATION AND EXPERIENCE CRITERIA:

  • High school diploma or GED equivalent required

  • A minimum of 2 years of customer service experience required; in a call center or similar environment
  • A minimum of 1 year experience working in a fast paced medical office or healthcare setting, highly preferred
  • Must reside in the continental United States and within a state were the company is established as a business entity
  • Experience with web-based customer relationship management systems

PAY RANGE:

$17.0 - $24.26 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Remote

What ChenMed employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

ChenMed logo

About ChenMed

Sourced by ZipRecruiter

We're expanding healthcare equity across America. We're already in 15 states with 100+ medical centers. As a rapidly growing, physician-led organization, we have one central focus: rescue any and every senior from a healthcare system that has failed them. Our family of brands include Chen Senior Medical Center, JenCare Senior Medical Center, and Dedicated Senior Medical Center. Recently named a 2021 Best Places To Work and one of the only healthcare companies recognized in Fortune's 2020 "Change The World" list, ChenMed prides itself on creating a culture that enables career growth and promotes inclusion for all.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1985

Social media

FacebookTwitter

View All ChenMed Jobs

Apply