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Home Based Inbound Call Center Jobs in Tennessee

Call Center Agent

Memphis, TN ยท On-site

$16/hr

We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ... Computer skills in a Windows based environment * Good attendance * The ability to type 35 words per ...

We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ... Computer skills in a Windows based environment * Good attendance * The ability to type 35 words per ...

We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ... Computer skills in a Windows based environment * Good attendance * The ability to type 35 words per ...

Call Center Agent

Maryville, TN ยท On-site

$13 - $17.25/hr

The stated hiring range is based on experience, qualifications, and other relevant factors. Final ... Inbound Customer Service (Daily) * Handles an average of 50-70 inbound phone calls daily. * Handles ...

Call Center Representative

Brentwood, TN ยท On-site

$15.25 - $19/hr

... inbound calls from patients and providers. * Effectively communicates and sells the value of ... of in-home, evidence-based care for the most complex of patients who have multiple chronic ...

Call Center Representative

Brentwood, TN ยท On-site

$15.25 - $19/hr

... inbound calls from patients and providers. * Effectively communicates and sells the value of ... of in-home, evidence-based care for the most complex of patients who have multiple chronic ...

Call Center Representative

Brentwood, TN ยท On-site

$15.25 - $19/hr

... inbound calls from patients and providers. * Effectively communicates and sells the value of ... of in-home, evidence-based care for the most complex of patients who have multiple chronic ...

Call Center Representative

Brentwood, TN ยท On-site

$15.25 - $19/hr

... inbound calls from patients and providers. * Effectively communicates and sells the value of ... of in-home, evidence-based care for the most complex of patients who have multiple chronic ...

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Home Based Inbound Call Center information

See Tennessee salary details

$11

$15

$20

How much do home based inbound call center jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for home based inbound call center in Tennessee is $15.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $16.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Inbound Call Center Agent, and why are they important?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are home based inbound call center jobs?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are some common challenges faced by home-based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Tennessee? The most popular types of Inbound Call Center jobs in Tennessee are:
What cities in Tennessee are hiring for Home Based Inbound Call Center jobs? Cities in Tennessee with the most Home Based Inbound Call Center job openings:
Infographic showing various Home Based Inbound Call Center job openings in Tennessee as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, 5% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $32,720 per year, or $15.7 per hour.

Call Center Agent

Anserfone

Memphis, TN โ€ข On-site

$16/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Immediately hiring Full Time Call Center Agents at Anserfone!

Call Center Agents at Anserfone provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.

Customer service experience is a plus, but not required.

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more

Our benefits for Full Time Employees include:

  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance

Compensation: $16 / Hour

Shifts Offered:

  • Full Time - 40 hours per week, 10-hour shifts
    • 2nd Shift
  • Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

Anserfone is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity โ€“ Apply Today!


Job Posted by ApplicantPro