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Home Based Bilingual Help Desk Analyst Jobs in Riverside, CA

Jackson Lewis P.C.

Help Desk Analyst

Orange, CA · On-site

$26.70 - $33.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... perform desk-side support as needed and directed. The Analyst will provide excellent customer ... The actual compensation will be determined based on experience and other factors permitted by law.

Bal Seal Engineering

Help Desk Analyst I

Lake Forest, CA · On-site

$25 - $31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Position Summary The Help Desk Analyst is responsible for providing timely, high-quality technical support to Bal Seal employees by troubleshooting hardware, software, and network issues. This role ...

Zumiez

Solutions Desk Analyst / DC Specialist

Corona, CA · On-site

$21 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Solutions Desk Analyst / DC Specialist FLSA Status Non-Exempt Reports To Solutions Desk ... web-based applications, or any other issues Stores need to support our customer. * Provide Home ...

New

San Manuel Casino

Service Desk Analyst I

Highland, CA

$20.25 - $27.75/hr

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as ... General IT Service Desk Experience is preferred. * Demonstrated ability to analyze and diagnose ...

LERETA, LLC

Help Desk Team Lead

Pomona, CA

$23.04 - $28/hr

The Help Desk Team Leader ensures that the team is delivering excellent customer service in ... Microsoft Active Directory support This position will perform other duties as assigned based on the ...

New

Lereta

Help Desk Team Lead

Pomona, CA · On-site

$23.04 - $28/hr

The Help Desk Team Leader ensures that the team is delivering excellent customer service in ... Microsoft Active Directory support This position will perform other duties as assigned based on the ...

Mission Loans, LLC

Lock Desk Analyst

Irvine, CA · On-site +1

$24 - $29/hr

Our customer-centric team is changing the home lending game with fierce loyalty and a dedication to ... based on race, color, sex, religion, sexual orientation, national origin, disability, genetic ...

Mission Loans

Lock Desk Analyst

Irvine, CA · Remote

Our customer-centric team is changing the home lending game with fierce loyalty and a dedication to ... based on race, color, sex, religion, sexual orientation, national origin, disability, genetic ...

Addman Engineering

Help Desk Specialist L2

Irvine, CA · On-site

$70K - $80K/yr

Analyze system performance metrics and recommend infrastructure improvements * Mentor Help Desk ... Level I personnel and provide technical leadership to support staff. SKILL REQUIREMENTS: * Provide ...

ADDMAN Engineering LLC

Help Desk Specialist L2

Irvine, CA · On-site

$70K - $80K/yr

Analyze system performance metrics and recommend infrastructure improvements * Mentor Help Desk ... Level I personnel and provide technical leadership to support staff. SKILL REQUIREMENTS: * Provide ...

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

Perform root cause analysis to identify and address recurring technical problems. * Configure ... Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Perform root cause analysis to identify and address recurring technical problems. * Configure ... Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at ...

Nexaminds

Service Desk L1

Orange, CA

$22 - $30/hr

Orange, CA (On -Site) Qualifications we are looking for: * 2+ years of experience in IT Help Desk, Service Desk, or Technical Support roles * Experience supporting Windows operating systems ...

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All JobsHome Based Bilingual Help Desk Analyst JobsHome Based Bilingual Help Desk Analyst Jobs in Riverside, CA

Home Based Bilingual Help Desk Analyst information

See Riverside, CA salary details

$15

$25

$37

How much do home based bilingual help desk analyst jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for home based bilingual help desk analyst in Riverside, CA is $25.13, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $28.08 per hour, depending on experience, location, and employer.

What is the difference between Home Based Bilingual Help Desk Analyst vs Remote Bilingual Customer Support Specialist?

AspectHome Based Bilingual Help Desk AnalystRemote Bilingual Customer Support Specialist
CredentialsTypically requires IT certifications and bilingual proficiencyUsually requires customer service experience and bilingual skills
Work EnvironmentHome-based technical support settingHome-based customer service environment
Employer & IndustryIT companies, tech support providersRetail, telecom, service industries

The Home Based Bilingual Help Desk Analyst primarily provides technical support for IT issues, requiring technical certifications and troubleshooting skills. In contrast, the Remote Bilingual Customer Support Specialist focuses on customer service and product inquiries, often with less technical certification. Both roles are home-based and serve bilingual clients, but they differ in technical complexity and industry focus.

What are the most commonly searched types of Bilingual Help Desk Analyst jobs in Riverside, CA?

The most popular types of Bilingual Help Desk Analyst jobs in Riverside, CA are:

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For Home Based Bilingual Help Desk Analyst jobs in Riverside, CA, the most frequently searched job titles are:

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Help Desk Analyst

Jackson Lewis P.C.

Orange, CA • On-site

$26.70 - $33.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Jackson Lewis rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

13th of 34 rated law firms

Job description

Focused on employment and labor law since 1958, Jackson Lewis P.C.'s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients' goals to emphasize belonging and respect for the contributions of every employee.
The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® "Best Law Firms".
The Firm is seeking an independent, detail oriented individual to provide end-user desktop and telecommunications hardware and software support. The individual will provide telephone support to users and perform desk-side support as needed and directed. The Analyst will provide excellent customer service with the objective to provide immediate solutions for end user issues and requests.
Essential Functions
  • Provide exceptional customer service.
  • Provide phone support while maintaining a phone availability status of 85% or higher.
  • Provide high level application, desktop, and telecom software and hardware support with the expectation of immediate solutions for end user issues.
  • Document end user issues/requests utilizing the IT Service Desk service management application.
  • Provide end-user hardware, software, and telecommunications desk-side system support.
  • Work in conjunction with entire support staff in the successful completion of all Service Desk related projects.
  • Work toward team standards in relation to the current Service Level Objectives.
  • Provide identification/resolution for IT Infrastructure and desktop issues.
  • Furnish reports, information and/or documentation as directed by management.
  • Retain ownership of all issues/requests assigned until closure with end user agreement.
  • Assist with execution of all desktop system and voice related moves, adds, changes, and upgrades.
  • Compile/Document/Distribute new troubleshooting techniques when it would benefit the team.
  • Participate in department initiatives and represent the department as a member of the technical staff. Keep abreast of technologies in the Desktop and Telecommunications environment by attending seminars and other educational opportunities as required.
  • Computer imaging as needed and directed by IT.
  • Identify/Document reoccurring issues and present to management possible solutions as well as Suggest/Implement innovative ideas to improve the Service Desk processes.
  • Perform additional tasks as directed by management.

Qualifications/Skills Required
  • At least 2 years of Service Desk experience.
  • Excellent knowledge of MS Windows operating systems.
  • Excellent knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and Exchange.
  • PC hardware proficiency (Intel/Mac/HP).
  • Experience with macOS is a plus.
  • General understanding of Incident Management and IT ticket systems. Experience with ServiceNow is a plus.
  • Excellent customer service skills, including verbal and written communication skills; as well as telephone, interpersonal, analytical and organizational skills.
  • Team player, creative, innovative, flexible & enthusiastic.
  • Ability to work independently on special assignments.
  • Law firm experience a plus.

Educational Requirements
  • Associates Degree or equivalent work experience of 2 to 4 years required.

#LI KM
For California, the expected salary range for this position is between $26.70 and $33.40. The actual compensation will be determined based on experience and other factors permitted by law.
Jackson Lewis offers a competitive benefits package that includes: • Medical, dental, vision, life and disability insurance • 401(k) Retirement Plan • Flexible Spending and Health Savings Account • Firm-paid holidays, vacation and sick time • Employee assistance program and other firm benefits.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.

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