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Holiday Inn Jobs in Michigan (NOW HIRING)

Raisso

Physician - Anesthesiology Muskegon

Muskegon, MI · On-site

$361K/yr

Shoreline Inn, Delta Hotel, Holiday Inn Muskegon, Holiday Inn Grand Haven. Please note: Trinity Health does not reimburse for any application or credentialing fees. Submission requirements: BC or BE ...

St. Ignace Resorts LLC

Be Seen First

Restaurant Host

Saint Ignace, MI · On-site

$16 - $18/hr

... Holiday Inn Express-Lake Front and Breakers Resort & Beach Bar on the shores of Lake Huron, and Kingsail Resort on the Gulf Shores of the Florida Keys.

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How much do holiday inn jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for holiday inn in Michigan is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $22.40 per hour, depending on experience, location, and employer.

What are common challenges faced by staff working at Holiday Inn hotels, and how can they be managed effectively?

Staff at Holiday Inn hotels often encounter challenges such as managing high guest volumes during peak seasons, handling diverse guest needs, and maintaining consistent service standards. Effective communication, teamwork, and adaptability are key to overcoming these challenges. Employees are encouraged to participate in regular training sessions and collaborate closely with colleagues in housekeeping, front desk, and food and beverage departments to ensure smooth operations and high guest satisfaction.

What are the key skills and qualifications needed to thrive as a Holiday Inn front desk agent?

To thrive as a Holiday Inn Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel reservation systems (such as Opera or OnQ) and proficiency in basic computer applications are typically required. Excellent communication, problem-solving abilities, and a positive attitude set top performers apart in this role. These skills and qualities are crucial for ensuring guest satisfaction, efficient check-in/out processes, and smooth daily hotel operations.

What are Holiday Inn jobs?

Holiday Inn jobs refer to the various positions available at Holiday Inn hotels, which are part of the InterContinental Hotels Group (IHG). These roles range from front desk agents and housekeeping staff to management, food and beverage service, and maintenance personnel. Employees at Holiday Inn work together to provide guests with a comfortable and enjoyable stay, ensuring high standards of hospitality and customer service. The jobs can offer opportunities for career development and advancement within the hotel industry.
What are the most commonly searched types of Inn jobs in Michigan? The most popular types of Inn jobs in Michigan are:
What cities in Michigan are hiring for Holiday Inn jobs? Cities in Michigan with the most Holiday Inn job openings:
Holiday Inn jobs near you
Infographic showing various Holiday Inn job openings in Michigan as of August 2026, with employment types broken down into 44% Full Time, and 56% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,483 per year, or $18.5 per hour.

Guest Service Representative - Holiday Inn Express Grandville

Suburban Inns

Grandville, MI • On-site

$16/hr

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 17 days ago

Job description

Join The Inn Crowd! The Holiday Inn Express in Grandville is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!
* Shift: 2nd Shift, looking for someone with weekend availability. PART-TIME
*Wage: Starting at $16/hour
* This position can be used as a PAID internship
As a Guest Service Representative you would be responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns' Core Values and Suburban Inns/IHG standards, as well as going above and beyond to ensure that guests are 100% satisfied.
Guest Service Representative Benefits Include:
  • Employee and Friends & Family hotel and restaurant discounts
  • Earned Paid Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Flexible schedules
  • Holiday Pay
  • 8 hours of paid volunteer time per year
  • Advancement opportunities
  • Monetary recognition program
  • Monetary referral program
  • 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
  • Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Essential Functions:
  • Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Sell the property according to the Suburban Inns sales standard
  • Gather the appropriate data from each guest, from address information to credit cards and signatures
  • Follow the shift checklists each day, completing every task in order to ensure smooth and efficient hotel operations
  • Record any special needs or requests and unique occurrences throughout the shift in Quore. Communicate any unordinary occurrences to the next shift
  • Complete any required emergency trained needed according to Suburban Inns and brand standards, with documentation of training being completed. Stay knowledgeable of all emergency procedure and aware of how to handle each situation.
  • Maintain a neat and clean workspace at the front desk and adjacent areas
  • Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, room service trays, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems to the appropriate department and General Manager
  • Responsible for the settlement and reconciling of guest accounts and paperwork
  • Balance cash drawer and make appropriate cash drops
  • Provide excellent guest service:
    • Supply information to guests regarding hotel policies, services, and amenities
    • Respond to guest requests for assistance and information on the surrounding areas, such as directions, dining, and entertainment
    • Handle all guest concerns and be able to problem solve in a tactful, professional manner
  • Maintain open lines of communication between all departments within the hotel
  • Follow all Suburban Inns Processes
  • Exhibit regular and recurrent attendance records
  • Other duties as requested by management

Position Requirements:
Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills
Formal Education and Job-Related Experience:This position requires a minimum formal education of a high school diploma or equivalent related experience.
License, Training, and/or Certification Required: CPR Training (may be completed upon hire).
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
Uniform and Appearance Guidelines:
Uniform: Uniform and name tag provided. Close-toed are the responsibility of the Team Member.
Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor
We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

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